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Hôtel De France

3.0 star property

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Room
Property entrance
Suite Provençale
Meeting facility
Suite Provençale

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
63 Rue Espariat, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Cours Mirabeau
    ‪2 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪3 min walk‬
  • Aix-en-Provence Tourism Office
    ‪3 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Prestige Triple Room

Prestige Triple Room

Prestige Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Prestige Double or Twin Room

Room

Prestige Double or Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Charm Room

Charm Room

Charm Room

8.2 out of 10
Very good
(22 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Provençale

Suite Provençale

Suite Provençale

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hôtel De France

Hotel in Aix-en-Provence with a 24-hour front desk
Conference space, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hôtel De France offers 27 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hôtel De France. During your stay, you're just a quick walk from Cours Mirabeau. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and meeting rooms. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Steps from Cours Mirabeau and La Rotonde Fountain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hôtel De France offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A computer station is on site and WiFi is free in public spaces. The business-friendly Hôtel De France also features room service (during limited hours), a front-desk safe, and an elevator.

This 3-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 9 for children

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 9 for children
  • Nearby parking fee: EUR 30 per day (984 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel France Aix-en-Provence
France Aix-en-Provence
Hôtel De France Hotel
Hôtel De France Aix-en-Provence
Hôtel De France Hotel Aix-en-Provence

Reviews

Hôtel De France Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 274 out of 739 reviews
Rating 8 - Good. 272 out of 739 reviews
Rating 6 - Okay. 119 out of 739 reviews
Rating 4 - Poor. 34 out of 739 reviews
Rating 2 - Terrible. 40 out of 739 reviews

Reviews

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service
The staff was very friendly and helpful, very excellent . And the location was wonderful. The main issue was with the air conditioning which did not work well. We were given an extra two fans which helps but the room remained warm.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and friendly! We had the suite which was lovely and very spacious. Only issue we had was the air conditioning was minimal, but the fan in the room helped. Excellent location, would absolutely book again.
Stayed 3 nights in Jun 2025

6/10 Okay

Daisy

Travelled with family
Disliked: Amenities, property conditions & facilities
The air conditioning inside our room was 29 Celsius and really hot, they have 2 electric fans inside the room and the sun sets on our windows, staff couldn’t do anything about it. The staff member was kind enough to let us on another room to change and put our make up.
Stayed 1 night in Jun 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was in the old town so everything was walkable and loads of shopping and restaurants to choose from. The room was a good size with modern bathroom. The AC didn't really work, but other than that, it was great for where we wanted to be.
Stayed 1 night in Jun 2025

4/10 Poor

ANTONY

Travelled with partner
Disliked: Staff & service, property conditions & facilities
you need to change the thumbnail photo that advertises this hotel. It is rather misleading. Not a great start to find the reception unattended when we arrived to check in. Just a phone number to call. We got our key cards eventually only to find our double room was tiny. There was nowhere to unpack our luggage to apart from a wire coat stand with a dusty shelf. No drawers. Conversely the bathroom was bigger than the bedroom; a ‘wet room’ shower which made the entire floor wet, and a bizarre mirror with a shaving magnifier that would only be suitable if you were three feet tall. Worst of all, the AC was faulty and the room was boiling hot. We called reception and someone came to fix it. Unfortunately the problem was not resolved and we had a very uncomfortable night. When we raised the issue again in the morning a more helpful staff member assured us that the problem would be resolved while we were out. I requested we be moved to a different room if the problem could not be resolved and, when we returned a couple of hours later, we were given another room. this room was far superior so we were much happier. There was however an overwhelming smell of insect spray which was quite concerning. That night we had to open the windows as the AC was still inadequate. We didn’t bother complaining again as we preferred the larger room and we were only staying 3 nights. Also some of the reception staff were rather surly so we were pleased to check out.
Stayed 3 nights in Jun 2025

8/10 Good

Dr. Herb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioning. Had to leave windows open which then allowed loud noises from street bars and restaurants every night until 2AM and early set up noises starting at 6AM. Not a very restful place. The room however was clean and comfortable and the hotel staff were very friendly. Good location just FIX the air conditioning !!!
Stayed 5 nights in May 2025

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is located at the entry to the old town so is very well placed. The rooms were clean enough (to warrant it's 3 stars) and comfortable, though the hotel is now somewhat dated and seems to be experiencing some issues, i.e. we are a family of 5 and when we got in the lift it failed in a semi-dramatic manner. The main issue for me was that the air conditioning units were ineffectual. We stayed on the Saturday night of the UEFA champions league final so there naturally was a lot of jollity outside, which alongside the cooking smells meant that we favoured keeping the windows closed. However, the AC unit was so weak that we had a very uncomfortable night. I even searched for and downloaded the remote instruction guide via Google but it felt very under-powered. The staff were friendly enough and the 11AM checkout was appreciated.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of the old town!
Stayed 3 nights in May 2025

6/10 Okay

Patricia, Panama

Property is Ok rooms quite small in a very busy corner of Aix
Stayed 1 night in May 2025

6/10 Okay

Patricia, Panama

Liked: Cleanliness
Well located in the heart of Aix To be in a busy corner of town my room was calm and I have a good night sleep. Rooms are small but all you need
Stayed 1 night in May 2025

8/10 Good

Lara

Liked: Staff & service
This property surprised me. In the middle of Al the action but so quiet in my room. Really fun vibe, great young staff and quirky decor. I’d come back. Great value for money.
Stayed 2 nights in May 2025

8/10 Good

Faye, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service
Super location and they provide a really good breakfast. No air conditioning first night and location was super busy and loud so little sleep. We requested a fan and it was provided but would have been nice if they had offered on first night. TV didn’t work.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jose, Miami

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely disappointing I had a very uncomfortable experience at Hôtel de France. Upon arrival, the room temperature was 28°C and, even after hours with a fan, it only dropped to 25°C. The hotel claims that air conditioning is not available due to environmental policies and building restrictions, but this was never clearly communicated at the time of booking. The room was hot, and I was forced to leave and find another place to stay. To make things worse, two other guests were complaining about the exact same issue at reception. This is clearly a systemic problem, not an isolated case. Basic comfort is not a luxury — it is a fundamental part of hospitality. The hotel failed to provide the service I paid for, and their response has been dismissive and insufficient. I strongly advise avoiding this property, especially during warm weather, unless you are prepared to sleep in sauna-like conditions.
Stayed 2 nights in May 2025

10/10 Excellent

alessia

Stayed 3 nights in Apr 2025

8/10 Good

Alice M

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Ebookers should be ashamed of proposing such accommodations ! Make sure a refund is done
Stayed 1 night in Apr 2025

6/10 Okay

walter

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Tenley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, adorable, lively atmosphere, great rooms
Stayed 2 nights in Mar 2025

4/10 Poor

TOSHIRO

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend!!

Horrible loud and unsafe stay. Only stayed one night before rebooking to another hotel due to the horrible experience.
Stayed 3 nights in Nov 2024

8/10 Good

DOUGLAS, cambridge

Liked: Cleanliness, staff & service
The hotel has a great location and it has rooms facing the main Plaza. However, we did not get a room facing the main plaza and I was a little disappointed so I think if you want to book in this hotel, make sure you get the room specified before you purchase, but the location is great
Stayed 4 nights in Sep 2024

8/10 Good

Dana

Travelled with family
Great location! Friendly staff and clean rooms. Be ready for some noise at night though.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Breakfast is mediocre at best. Need to park in an expensive parking ramp and must carry luggage a few blocks as there is no street access to the hotel. It was nice to walk the promenade with many restaurants, Noise from the pubs nearby was a little loud.
Stayed 4 nights in Oct 2024

10/10 Excellent

Munna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very centrally located, just yards from the centre of Aix-en-Provence. The room was spacious and well-appointed, as was the bathroom. We didn't have the hotel's breakfast as there were plenty of other options on our doorstep. We'd be very happy to stay there again.
Stayed 4 nights in Sep 2024