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Hôtel Restaurant L'Etape

3.0 star property

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Photo gallery for Hôtel Restaurant L'Etape

An outdoor dining area with tables set for a meal, surrounded by greenery and a clear sky.
A white car parked in front of a building with a sign that reads "ENTREE La Bastide."
A swimming pool with clear blue water, surrounded by lounge chairs and greenery.
A building with a sign that reads "Hotel de la Plagne" surrounded by greenery and mountains in the background.
A dining area with tables set for four, surrounded by chairs, and a large tree in the center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
793 Rue Pierre Bellot, Bouc-Bel-Air, Bouches-du-Rhone, 13320
  • Place, Arena du Pays d'Aix
    ‪12 min drive‬
  • Place, Plan de Campagne
    ‪13 min drive‬
  • Place, Pole d'Activites d'Aix en Provence
    ‪13 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room (Bastide)

A hotel room with a red wall, two bedside lamps, a bed with a red and white patterned bedspread, and a nightstand with a telephone.

Comfort Double Room (Bastide)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, each with a red and white bedspread, and two wall-mounted lamps.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Quaduple Bastide)

A hotel room with a red wall, two bedside lamps, a bed with a red and white patterned bedspread, and a nightstand with a telephone.

Family Room (Quaduple Bastide)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk with two chairs, a wardrobe, and a lamp.

Standard Double Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a bed, two wall-mounted lamps, a framed picture, and a small table with chairs.

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hôtel Restaurant L'Etape

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Hôtel Restaurant L'Etape offers 35 accommodations with complimentary newspapers and hair dryers. This Bouc-Bel-Air hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hôtel Restaurant L'Etape, you'll be close to Jardins d'Albertas. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine at L ETAPE, a fine-dining restaurant with pool views
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and 2 meeting rooms
  • 6 minutes by car from Plan de Campagne and 6 minutes from Jardins d'Albertas
  • Dogs welcome for a fee
Hôtel Restaurant L'Etape offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Hôtel Restaurant L'Etape. Self parking is free.

This 3-star Bouc-Bel-Air hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM.
L ETAPE - Overlooking the pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 12.50 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • L ETAPE

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 753 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1967
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 PM
Contactless check-out available

Special check-in instructions

The front desk is open Tuesday to Friday (6:30 AM – 9:30 PM), Saturday to Sunday (7:30 AM – 11:00 AM), and Monday to Monday (7:30 AM – 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Tuesday - Friday: 6:30 AM - 9:30 PM
  • Saturday - Sunday: 7:30 AM - 11:00 AM
  • Monday - Monday: 7:30 AM - 9:30 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in August.
  • Pool access available from 10:00 AM to 7:00 PM.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Restaurant L'Etape
Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel Bouc-Bel-Air

Hôtel Restaurant L'Etape Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 173 reviews
Rating 8 - Good. 84 out of 173 reviews
Rating 6 - Okay. 30 out of 173 reviews
Rating 4 - Poor. 16 out of 173 reviews
Rating 2 - Terrible. 2 out of 173 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Margaret pamela

I paid English pounds for this stay and when I got the final bill it was not converted into euros so there fore I paid 100 euros more then I should have
Stayed 7 nights in Sep 2024
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Rien a redire très bon séjour
Stayed 1 night in Mar 2026
Verified

8/10 Good

Quentin

Liked: Staff & service
Bon resto, patronne cool et bosseuse mais lhotel meriterait une rénovation. Mais les chambres sont pas chères donc idéal pour une soirée ETAPE 😉
Stayed 1 night in Mar 2026
Verified

6/10 Okay

cécile

Liked: Cleanliness, staff & service
Disliked: Amenities
Pas de savon liquide dans la chambre, la pédale de la poubelle de la salle de bain et 1 des 2 chasses d'eau des toilettes ne fonctionnaient pas. Personnel non présent à notre arrivée mais facilement contactable qui nous a donné des informations claires pour nous diriger.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Agnes

Liked: Cleanliness, staff & service
Hôtel sur le declin
Stayed 1 night in Jul 2025
Verified

8/10 Good

Séverine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel raisonnable un peu dans son jus
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres correcte

Sympa piscine agréable et il accepte les animaux. Lit très confortable. Petite déjeuner sympa et beaucoup de choix. Hôtel correcte
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marcial

Liked: Staff & service
Correcto, la piscina un punto a favor
Stayed 1 night in Aug 2025
Verified

6/10 Okay

alexandre

Liked: Cleanliness
Problème de voisinage à la piscine et autour de la chambre
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

florence

Liked: Staff & service, property conditions & facilities, room comfort
Hotel sans pretention qui nous a permis de nous retrouver en famille à l'occasion d'un mariage. La piscine était la bienvenue.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service
Bonne endroit piscine très chaude très bonne chambre et encore une fois la piscine étais top👍👍👍
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Staff & service, property conditions & facilities

Déplacement à AIX

Bel hôtel bon restaurant… Dommage pour la clim assez bruyante et un sol des chambres en carrelage très froid…
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Timothée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour correcte
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities
Etablissement qui a besoin de rénovation
Stayed 2 nights in May 2024
Verified

6/10 Okay

MARC

Liked: Cleanliness

Avis mitigé

Séjour au calme. Mais pas de restauration lors de mon séjour, et distributeur automatique en panne. L’accueil était fermé sauf lors du petit déjeuner, plutôt correct. Mais la chambre donnant sur le couloir empêchait de profiter de la fenêtre. La télécommande du téléviseur avait. Sans doute un problème de pile. Cependant, chambre propre meme si elles n’a pas été nettoyée pendant mes 2 jours.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de qualité avec personnel aux petits soins

Hôtel très fonctionnel proche d'Aix en PROVENCE, Personnel et accueil très chaleureux. Un peu bruyant si on a les fenêtres ouvertes . J y retournerai
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ambre

Liked: Cleanliness, staff & service, amenities
Très bon hôtel
Stayed 1 night in Aug 2023
Verified

4/10 Poor

PATRICK

Liked: Cleanliness, staff & service

L'ETAPE A EVITER !

Chambre standard ne correspondant pas à la réservation (chambre triple). Restauration bien quoique un peu chère. Equipement chambre minimaliste (tuyau douche mauvais état, meuble salle de bain avec moisissure, 1 seul rouleau de papier hygiénique sur la fin, ...) Petit déjeuner limite, pas de renouvellement oeufs brouillés, ni viennoiserie, il vaut mieux arriver dans les premiers, autrement régime ... Pour le tarif, il vaut mieux aller ailleurs.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Laurent

Liked: Cleanliness, staff & service, room comfort
Hotel un peu vieillissant ; partie restaurant plus moderne et agréable chambre correcte ; proximité de la route mais insonarosation ok . Belle piscine terrasse. Bon accueil
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

GUILLAUME

Liked: Cleanliness, staff & service, room comfort

accueil chaleureux

Hôtel d'un confort correct sans plus. l'offre restauration fait maison est d'un très bon rapport qualité/prix. les hôtes vous offrent un excellent accueil.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merci

Parfait
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Laétitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, le personnel est très sympathique, petit déjeuner en terrasse très agréable
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Tillou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odeur urine dans la salle de bain, limite insalubre mais bien placé et pas cher....piscine agréable....
Stayed 2 nights in Aug 2021
Verified

8/10 Good

MAEVA

Liked: Property conditions & facilities, room comfort

Bof

Chambre pas prête à l'heure indiquée. Mais nous avons pu aller profiter de la piscine. Chambre propre dans l'ensemble sauf un emballage de suppositoire a la glycérine par terre...lit confortable mais la clim ne semble pas du tout entretenue, une odeur horrible qui est soufflée et en ouvrant le capot on comprend pourquoi.... donc on a préférer transpirer mais il faisait très très chaud impossible de dormir donc a 4h30 on a repris la route .. Sinon la piscine et l'aménagement autour est top. Pas de restaurant dommage.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Daniel

Liked: Cleanliness

bien mais peut être améliorer.

malgré un très bon accueil, difficile d'oublier que la clim était en panne, un ventilateur m'a été prêter .... le bruit de la route proche est un inconvénient, le repas pas trop cher, est plutôt bien. en globalité un peu déçu.
Stayed 1 night in Jul 2021