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Chateau des Comtes de Challes

3.0 star property

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Photo gallery for Chateau des Comtes de Challes

Lunch and dinner served, French cuisine
Suite
Exterior
Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
  • Air conditioning

Explore the area

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247 Montée du Château, Challes-les-Eaux, Savoie, 73190
  • Place, Carre Curial
    ‪10 min drive‬
  • Place, Château des Ducs de Savoie
    ‪11 min drive‬
  • Place, Chamnord Shopping Center
    ‪12 min drive‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪16 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room

Traditional Room | Bathroom

Traditional Room

9.0 out of 10
Wonderful
(16 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Chateau des Comtes de Challes

Hotel in Challes-les-Eaux with a seasonal outdoor pool and a 24-hour front desk
A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Chateau des Comtes de Challes offers 53 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chateau des Comtes de Challes, you're just a quick walk from New Castel Casino. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy French cuisine while dining at Restaurant des Comtes
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • 9 minutes by foot from New Castel Casino and a 5-minute drive from Chartreuse Regional Nature Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Chateau des Comtes de Challes.

This 3-star Challes-les-Eaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant des Comtes - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant des Comtes

Things to do

  • Seasonal outdoor pool
  • Snow sports gear

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chateau Comtes Challes
Chateau Comtes Challes Challes-les-Eaux
Chateau Comtes Challes Hotel
Chateau Comtes Challes Hotel Challes-les-Eaux
Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
Chateau des Comtes de Challes Hotel
Chateau des Comtes de Challes Challes-les-Eaux
Chateau des Comtes de Challes Hotel Challes-les-Eaux

Chateau des Comtes de Challes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 343 reviews
Rating 8 - Good. 129 out of 343 reviews
Rating 6 - Okay. 19 out of 343 reviews
Rating 4 - Poor. 7 out of 343 reviews
Rating 2 - Terrible. 1 out of 343 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at a beautiful hotel

Friendly and helpful staff. Excellent food, very clean room and a tranquil surrounding.
Stayed 3 nights in Jun 2025

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop over from and to the UK. Nice dinner and professional and polite staff. Beautiful location
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing stay

Absolutely beautiful chateau with stunning views. Food and drink were amazing and the staff were so friendly and attentive. I would thoroughly recommend this location!!
Stayed 6 nights in May 2025

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in pretty setting. Comfortable room. Unfortunately when we arrived we were told there was no availability for a table for dinner that evening and they had tried to call me (unsuccessfully probably as I have a US phone number) but “Rob” booked us into a great casual bistro a few minutes walk away. We were offered a complimentary wine tasting/tour of the wine cellars at 6pm. We arrived for the tour but there was a private party who were booked - the hotel apologized and offered the next tour at 7pm but we declined as we were booked for dinner at 7pm. A lovely gesture was 2 glasses of wine each on the terrace from the hotel. Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
lovely old chateau set in its own garden with panoramic mountain views. Charming and comfortable rooms. Genuinely fine dining and wines.
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My overall experience staying here was not great, when I arrived I was given a room in the outbuilding which was having renovations done to it, there was plastic along the hallway protecting the carpet from the building work, the radiators were off the wall with building debris on the floor, the hallway was very cold, when I entered the room it was quite tired, there was toilet paper down a dirty toilet with urine stains around the top of the toilet rim! There was mud in the wardrobe that I easily wiped away. I asked at reception if I could change rooms as I explained that I was recovering from pneumonia and the strong smell of paint would have not been good for me, she offered me another room right at the side of this one in the same building which again I explained I was recovering from pneumonia, I asked if it was possible to have a room in the actual chateau, which she then gave me. Such a shame to experience this as I had my lunch at the chateau and had an amazing experience. I will go back to eat in the restaurant it was beautiful.
Stayed 1 night in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!
Stayed 1 night in Jun 2024

6/10 Okay

Francesca

Stayed 1 night in Jul 2023

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Transit Stop

Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.
Stayed 1 night in Jun 2023

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fabulous dining
Stayed 1 night in May 2023

4/10 Poor

Paul M

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful building and park. I wish the inside was on par.
Stayed 1 night in Apr 2023

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
Stayed 1 night in Mar 2023

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful chateaux. Will definitely return
Stayed 1 night in Feb 2023

8/10 Good

Ulf

Stayed 2 nights in Sep 2022

10/10 Excellent

TP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 1 night in Aug 2022

8/10 Good

Penny

Stayed 1 night in Apr 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop

Nice Château hotel One night stay on way to skiing Used about 5 times
Stayed 1 night in Jan 2022

10/10 Excellent

SEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful chateau, a perfect stay.

We just LOVED our stay at the chateau. The room was very clean and well appointed, the food was superb and the staff ever so kind and professional. We also were impressed with the wine tasting tour offered on the day of arrival. Very informative and the wine of very good quality.
Stayed 2 nights in Dec 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel and setting

Beautiful location and setting Good: excellent fine dining, retains many of the features of a castle from this era. Free wine tasting and visit of the cellars as guests Downs: v poor service in the bar was non existant, haD to ask at reception each time. Breakfast strictly self service in contrast to the fine dining experience. floor boards in corridor super noisy and disturbing.
Stayed 2 nights in Oct 2020

10/10 Excellent

Pieter C. R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Very nice venue. Very friendly staff at reception. Nice Room
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic building full of character. Perfect position for a stop off on our way to the ski resort.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Great place to take a little breather from iur hectic lives.
Stayed 1 night in Sep 2019

6/10 Okay

Michael

Very nice but not truly dog friendly.

We had our dog with us. The garden is small and the only way to eat without leaving the dog in the bedroom was to have room service. The food was excellent.
Stayed 1 night in Jun 2019

4/10 Poor

Lindsay

Liked: Cleanliness
Disliked: Room comfort

Disappointed

Disappointing for what could be a really lovely place. The price we paid was reflected in the very small 2nd floor room - the bedside tables completed the width of the room leaving you unable to open the wardrobe door. The bright orange fluffy cushions added nothing to the ambiance of the room, though the window did open onto a lovely countryside view. The air con in our room failed to work, despite the chambermaid trying to sort it - a electric fan was finally provided but proved ineffective in the June heatwave! We had booked for dinner in the restaurant, but were shown an outside table - our request for an inside one was not met as we were told it was full. It was simply too hot to sit out to eat - it was almost 10 minutes before we were given a menu by which time we had decided to go into the town to eat. The menu prices were very expensive but I can’t say if the food was worth it!
Stayed 1 night in Jun 2019