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Chateau des Comtes de Challes

3.0 star property

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Photo gallery for Chateau des Comtes de Challes

Lunch and dinner served
A restaurant with round tables, chandeliers, and large windows.
Exterior
Reception
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
247 Montée du Château, Challes-les-Eaux, Savoie, 73190
  • Place, New Castel Casino
    ‪14 min walk‬
  • Place, Massif des Bauges Regional Nature Park
    ‪17 min walk‬
  • Place, Chamnord Shopping Center
    ‪15 min drive‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪26 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room | Bathroom

Traditional Room

9.0 out of 10
Wonderful
(22 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Chateau des Comtes de Challes

A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Chateau des Comtes de Challes offers 53 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chateau des Comtes de Challes, you're just a quick walk from New Castel Casino. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy French cuisine while dining at Restaurant des Comtes
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • 10 minutes by foot from New Castel Casino and a 5-minute drive from Chartreuse Regional Nature Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Chateau des Comtes de Challes.

This 3-star Challes-les-Eaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant des Comtes - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant des Comtes

Things to do

  • Seasonal outdoor pool
  • Snow sports gear

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chateau Comtes Challes
Chateau Comtes Challes Challes-les-Eaux
Chateau Comtes Challes Hotel
Chateau Comtes Challes Hotel Challes-les-Eaux
Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
Chateau des Comtes de Challes Hotel
Chateau des Comtes de Challes Challes-les-Eaux
Chateau des Comtes de Challes Hotel Challes-les-Eaux

Chateau des Comtes de Challes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 370 reviews
Rating 8 - Good. 139 out of 370 reviews
Rating 6 - Okay. 20 out of 370 reviews
Rating 4 - Poor. 7 out of 370 reviews
Rating 2 - Terrible. 1 out of 370 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susanne

Faboulos view, Perfect Food, wonderful castle
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at a beautiful hotel

Friendly and helpful staff. Excellent food, very clean room and a tranquil surrounding.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue, nice pool, lovely surroundings
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing stay

Absolutely beautiful chateau with stunning views. Food and drink were amazing and the staff were so friendly and attentive. I would thoroughly recommend this location!!
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Gráinne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, beautuful building and gardens. Felt like a holiday even though i stayed for just 2 nights. Good restaurants & shopping nearby. The hotel restaurant was excellent.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop over from and to the UK. Nice dinner and professional and polite staff. Beautiful location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We arrived late (10:30 pm) and wanted something small to eat, but there was neither any food available nor a minibar with snacks offered.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

TP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
lovely old chateau set in its own garden with panoramic mountain views. Charming and comfortable rooms. Genuinely fine dining and wines.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
fabulous dining
Stayed 1 night in May 2023
Verified

4/10 Poor

Paul M

Disliked: Staff & service, amenities, property conditions & facilities
Beautiful building and park. I wish the inside was on par.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Transit Stop

Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful chateaux. Will definitely return
Stayed 1 night in Feb 2023
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in pretty setting. Comfortable room. Unfortunately when we arrived we were told there was no availability for a table for dinner that evening and they had tried to call me (unsuccessfully probably as I have a US phone number) but “Rob” booked us into a great casual bistro a few minutes walk away. We were offered a complimentary wine tasting/tour of the wine cellars at 6pm. We arrived for the tour but there was a private party who were booked - the hotel apologized and offered the next tour at 7pm but we declined as we were booked for dinner at 7pm. A lovely gesture was 2 glasses of wine each on the terrace from the hotel. Very nice!
Stayed 1 night in May 2025
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
My overall experience staying here was not great, when I arrived I was given a room in the outbuilding which was having renovations done to it, there was plastic along the hallway protecting the carpet from the building work, the radiators were off the wall with building debris on the floor, the hallway was very cold, when I entered the room it was quite tired, there was toilet paper down a dirty toilet with urine stains around the top of the toilet rim! There was mud in the wardrobe that I easily wiped away. I asked at reception if I could change rooms as I explained that I was recovering from pneumonia and the strong smell of paint would have not been good for me, she offered me another room right at the side of this one in the same building which again I explained I was recovering from pneumonia, I asked if it was possible to have a room in the actual chateau, which she then gave me. Such a shame to experience this as I had my lunch at the chateau and had an amazing experience. I will go back to eat in the restaurant it was beautiful.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel avec un accueil chaleureux. Chambre très propre mais pas de taille égale pour un même nombre de personnes et pour un prix identique. Par contre la literie n’est pas à la hauteur de l’établissement. Le lit supplémentaire est inconfortable au possible: dur comme du bois. Quand au matelas du lit double, on sent les ressorts: obligé de mettre la couette pour avoir un minimum de confort. Places de parking ( dont électrique) à l’intérieur de l’enceinte et en extérieur sur le bord de la route Petit parc avec vue très agréable pour se détendre après la route.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hubert

Liked: Cleanliness, staff & service
Télé en panne Pas de lampe de chevet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities
Personnel compétent et très aimable. Chambre très confortable. Excellent diner
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, amenities, property conditions & facilities
Personnels trés acceuillants .Chambre et salle de bains trés propres.Petit déjeuner bien servie et beaucoup de choix.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities
Vriendelijk personeel, we hadden een kamer in het bijgebouw op het 2° verdiep, lift was echter buiten gebruik. Kamers waren in de stijl van het kasteel, airco en extra verwarming, geen bureau, enkel 2 kleine ronde tafeltjes en een oud harde zetel, grote badkamer met ligbad. de gratische wijndegustatie is een aanraden, uitgebreid ontbijt, parking binnen de kasteel muren
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das äusserst freundliche Personal beim Essen vermochte voll und ganz zu überzeugen./ Das Essen war angenehm portioniert und von ausgezeichneter Qualität./Die Zimmer waren klein aber zweckmässig und mit bequemen Betten ausgerüstet./ Der Besuch im Weinkeller mit Degustation und Information war vergnüglich./ Am Empfang wurden wir höflich und umfassenden Informiert und betreut./ An der Bar fühlten wir uns nicht gut bedient..wer ist zuständig?/ Trotz winterlichem Wetter war ein Spaziergang im schönen Park angenehm entspannend./
Ein Blick zum Schloss
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Barbara

La chambre était agréable La literie était bien , 2 lits individuels rapprochés
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Agnès

Liked: Cleanliness, property conditions & facilities
Chambre impeccable par contre la prochaine fois je demanderai un grand lit avec un seul matelas car deux petits matelas rassembler pour moi c’était pas top. Le personnel super agréable serviable très professionnel Équipement rien à redire. Je reviendrai avec plaisir
Stayed 2 nights in Dec 2025