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Hacienda del Lago Boutique Hotel

3.5 star property
VIP Access

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Photo gallery for Hacienda del Lago Boutique Hotel

Outdoor pool
Outdoor banquet area
Exterior
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Independencia 63, Ajijic, JAL, 45920
  • Place, Ajijic Malecón
    ‪2 min walk‬
  • Place, Church of Ajijic
    ‪10 min walk‬
  • Place, Santos Degollado Secondary School
    ‪2 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Twin Room, 1 King Bed

Design Twin Room, 1 King Bed

Design Twin Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds

Comfort Room, 2 Queen Beds

Comfort Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed

Business Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room

Design Room

Design Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hacienda del Lago Boutique Hotel

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and a seasonal outdoor pool. Housekeeping is available on request.
Hacienda del Lago Boutique Hotel offers 12 accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and Netflix.

Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Hacienda del Lago Boutique Hotel. During your stay, you're just a quick walk from Ajijic Malecón. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Steps from Ajijic Malecón and 11 minutes by foot from Church of Ajijic
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hacienda del Lago Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and tour/ticket assistance are also featured at Hacienda del Lago Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Chapala hotel.

Atena´s Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Atena´s Grill

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Sports massages

More

  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per person (one way)
  • Pet fee: USD 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hacienda del Lago Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda Lago Boutique Hotel Ajijic
Hacienda Lago Boutique Hotel
Hacienda Lago Boutique Ajijic
Hacienda Lago Boutique
Hacienda Del Lago Hotel Ajijic
Hacienda del Lago Boutique Hotel Hotel
Hacienda del Lago Boutique Hotel Ajijic
Hacienda del Lago Boutique Hotel Hotel Ajijic

Hacienda del Lago Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 339 reviews
Rating 8 - Good. 74 out of 339 reviews
Rating 6 - Okay. 26 out of 339 reviews
Rating 4 - Poor. 10 out of 339 reviews
Rating 2 - Terrible. 13 out of 339 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Antuan

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

A relaxing
Stayed 2 nights in Dec 2025

10/10 Excellent

Devon Douglas

Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience during my stay. The regular housekeeping kept everything clean and comfortable, and the views were absolutely beautiful — a perfect way to start and end each day. The overall atmosphere was welcoming and relaxing. The staff were very friendly and always helpful whenever I needed anything. I truly enjoyed my time here and would definitely book again! Tuve una muy buena experiencia durante mi estancia. El servicio de limpieza regular mantuvo todo limpio y cómodo, y las vistas eran absolutamente hermosas, perfectas para empezar y terminar el día. El ambiente en general era acogedor y relajante. El personal fue muy amable y siempre estuvo dispuesto a ayudar con lo que necesitara. Realmente disfruté mi tiempo aquí y sin duda volvería a reservar.
Stayed 8 nights in Dec 2025

10/10 Excellent

Manuel

Stayed 1 night in Dec 2025

6/10 Okay

Connie

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is overall lovely and quaint, grounds were beautiful. Restaurant has limited hours and menu…done serving at 3 pm. We were not prepared to be told we had to go to our room at 9 pm! Most staff were good but one gentleman who would tell us we had to go to our room at 9 pm one night, 9:30 one night and 1000pm another night we were a group ages 50-60. Most evenings no other guests were in the courtyard. He turned the tv and music off at 8:30. Was unapproachable and grumpy. If you want to go out in the evening and are coming back at 1000 pm or later you have to call to have someone open the door. We rushed back most evenings for fear of not being able to get into the property. They ask each day if want your room cleaned…we would have them clean it when we left the property for the day 4 times when we returned our door was unlocked!! Not acceptable Unfortunately the attitude of this one staff member and the quiet time being 9 pm I would not rebook here
Stayed 8 nights in Nov 2025

10/10 Excellent

Cheryl Lynn

Stayed 14 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

2/10 Terrible

PAULO

Stayed 2 nights in Oct 2025

4/10 Poor

Marta

Disliked: Cleanliness, amenities
The room was left unmade not cleaned no fresh towels … breakfast was slow .. very inconvenient that there was no hotel parking since the streets were very narrow and not well lit.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to lagoon.. Clean property and nice staff. Will definitely be back. Thank you 💫
Stayed 4 nights in Oct 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was a la carte with each item priced individually. The items were fresh and meals were evenly priced and not big
Stayed 4 nights in Nov 2025

10/10 Excellent

Leticia Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly rooms clean
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. All staff very helpful. Really charming. The cafe serves a really damn fine cup o joe.
Stayed 4 nights in Oct 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great and the food was delicioso. The bed was too soft and the room could have been a little better maintained and cleaner. Our shower wouldn't drain so we got to stand in water.... but the location was great, right at the end of the Ajijic malecon.
Stayed 7 nights in Oct 2025

6/10 Okay

Roger

Travelled with partner
The room was poorly designed with a bath in the eating area and an upstairs bedroom with a very low ceiling only suitable for children luckily not needed and overall was in need of refurbishment. The room lock was difficult to use. There where no sun loungers in the sunny areas. On the last but one day, our room was not serviced and a free breakfast was offered but it was on the bill at check out but removed when mentioned.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff! Very enjoyable stay, great service and wonderful courtyard to relax in.
Stayed 4 nights in Oct 2025

4/10 Poor

Gary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
When we arrived, no one offered to take our luggage to the room. We had to lug them up a hill ,over grass, and up a ramp. The person who took us to the room, did not explain, the TV & AC remotes, the safe, the coffee maker, restaurant hours (we found out later no coffee served after 3 PM) ,etc. There was no toilet paper in the bath when we arrived. Maid service was spotty- out of 8 days,they came to clean on 5 of them. There was no currency exchange at the desk..There is no bar for mixed drinks. Although the grounds are very well cared for, the room was ill-maintained (see photos). Rusty garbage can, moldy tub, torn pillows, peeling paint,faded wall hangings,a rickety sofa -detract from the rooms appearance. The unusual key and door lock are problematic -even a staff member had problems unlocking our room.
Rusty garbage can
moldy tub
broken coffee maker
torn sofa pillows
Stayed 8 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

PAMELA

Stayed 10 nights in Aug 2025

2/10 Terrible

juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Neglected and abandoned location.
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime

Stayed 1 night in Jun 2025

10/10 Excellent

bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Ajijic

Place is worth every dollar. If you like a calm and relaxing place its gotta be here at Ajijic
Stayed 3 nights in Aug 2025

10/10 Excellent

Bree, Scottsdale

Stayed 4 nights in Aug 2025

10/10 Excellent

Bree, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and accommodating for any of our needs the property is absolutely beautiful. The pool isn't very big but it's so well kept and water was always clean and temperature just right.
Stayed 1 night in Aug 2025