Comfort Inn & Suites Copley Akron

2.5 star property

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Photo gallery for Comfort Inn & Suites Copley Akron

A hotel lobby with a bar area, seating, a stone accent wall, and a television.
An indoor swimming pool with clear glass walls, potted plants, and outdoor views.
A hotel room with a large bed, a desk, a chair, a TV, and a door leading to another room.
A hotel room with a bed, a sofa, a chair, a small table, and a desk with a laptop.
A modern living room with two sofas, a fireplace, a flat-screen TV, and a decorative bowl on a small table.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
160 Montrose West Ave, Akron, OH, 44321
  • Place, Shisler's Cheese House
    ‪3 min drive‬
  • Place, Summit Mall
    ‪4 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪6 min drive‬
  • Airport, Akron, OH (AKC-Akron Fulton Intl.)
    ‪19 min drive‬

Room options

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Comfort Inn & Suites Copley Akron

This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Copley Akron. During your stay, you'll be close to Summit Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a gym
  • 9 minutes by car from Cuyahoga Valley National Park and 15 minutes from University of Akron
  • Dogs welcome for a fee
Comfort Inn & Suites Copley Akron offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Copley Akron. Free self parking is available.

This Akron hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 304 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 178 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 166 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff comfortable stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms were clean and the staff were great in answering our questions. The breakfasts were great. The hostess at the breakfast bar was very helpful and the food was great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always wonderful
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, was disappointed pool was closed for maintenance but staf was very apologetic. Room was clean and staff were great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

William R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they were remodeling which you are aware of the staff was excellent and all areas were maintained and very clean.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice and staff was very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast menu at this hotel property is second to none in the acronym area. The area like many metropolitan areas in Ohio is somewhat wanting. Comfort inn suites is certainly sweet in this area in my humble opinion
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and we were greeted with a smile. The room was ok. The beds were comfortable. Breakfast was good, nothing fancy but not the worst I’ve had, decent amount of options. It provided us for with what we needed, a place to sleep that felt safe.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patrick J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was outstanding.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Evelyn

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need updating and carpet was old and dirty also the furniture in lobby was very outdated and dirty. On the plus side staff was great, beds were clean and comfortable.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Tiffany

Liked: Staff & service, amenities
The kids enjoyed the pool and were the only ones in it. The third-floor hall had a distinct marijuana smoke smell when we got off the elevator, but luckily, it didn't come into the room.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Anita

Nice stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only room offered to me were on third and fourth floors and the elevator was broken
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Checking in was easy and quick! Breakfast was hot and ready, an easy 5 stars from me!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Frank

Liked: Staff & service, amenities
Staff was courteous and attentive the room was nice the bathroom was a little dirty.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !!!!!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I enjoyed my stay here. It was comfy
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Doron

Disliked: Cleanliness, staff & service, property conditions & facilities
Dump
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
The whole hotel and room had a very run down feel. We stayed there previously and didn’t remember it being that bad before.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice size room
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
way better than expected, will be back again when in town for work
Stayed 1 night in May 2025
Verified review

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Elevator was broken. No offer to find us a ground level room. Only working ice machine on 3rd floor. Pool was empty and under repair. Room furniture very old, chipped, scratched etc..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Pool was a nice temperature, everything clean and in working order. Breakfast was fresh and well stocked. All the employees were super friendly. Loved the lemon water in the lobby. Thanks for the great stay!
Stayed 1 night in Nov 2025