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Comfort Suites Twinsburg

2.5 star property

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Photo gallery for Comfort Suites Twinsburg

Lobby
Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Room, 1 King Bed, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2716 Creekside Dr, Twinsburg, OH, 44087
  • Place, Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪13 min walk‬
  • Place, MGM Northfield Park
    ‪9 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪10 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪46 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking (with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (with Sofa Bed)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (2 Double Beds with Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Non Smoking (2 Double Beds with Sofa Bed)

7.6 out of 10
Good
(14 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Non Smoking (Kingbed with Sofa Bed)

Room, Non Smoking (Kingbed with Sofa Bed)

Room, Non Smoking (Kingbed with Sofa Bed)

7.4 out of 10
Good
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Twinsburg

Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Comfort Suites Twinsburg offers 70 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Twinsburg. During your stay, you'll be within walking distance of Cleveland Clinic - Family Health and Surgery Center Twinsburg. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • Just a 4-minute drive from Cleveland Clinic - Family Health and Surgery Center Twinsburg and 6 minutes from Liberty Park
  • Dogs welcome for a fee
Comfort Suites Twinsburg offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Comfort Suites Twinsburg also features a vending machine, laundry facilities, and an elevator. Free self parking is available.

This Twinsburg hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (106 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Twinsburg
Comfort Suites Twinsburg
Twinsburg Comfort Suites
Comfort Suites Twinsburg Hotel Twinsburg
Comfort Suites Twinsburg Ohio
Comfort Suites Twinsburg Hotel
Twinsburg Comfort Suites
Comfort Suites Twinsburg Ohio
Comfort Suites Twinsburg Hotel
Comfort Suites Twinsburg Twinsburg
Comfort Suites Twinsburg Hotel Twinsburg

Comfort Suites Twinsburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 848 reviews
Rating 8 - Good. 247 out of 848 reviews
Rating 6 - Okay. 143 out of 848 reviews
Rating 4 - Poor. 89 out of 848 reviews
Rating 2 - Terrible. 65 out of 848 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service
Parking lot was a mess. Tracked water and snow all the way to the room. Mattress was very bad,felt like there was a sinkhole in the middle. Did not get a good nights sleep at all.
Stayed 1 night in Jan 2026

6/10 Okay

Tim

Travelled with family
Disliked: Property conditions & facilities
This hotel has gone downhill. It is really getting run down. The entire facility smelled strange. It had snowed 6 inches the day before we arrived. But the parking lot remained UNTOUCHED. And they did not keep the lobby dry. It was quite treacherous. They kept one set of the lobby doors open at all time, so the lobby was cold. Our lamp shade was in dire need of replacing. There were multiple lights in hallways that need new bulbs. One light in our bathroom did not work. The towels are VERY thin and we only had 2 towels although I registered 3 guests on my reservation. The sheets smelled strange also. The heater did not work properly. I will admit that it was an affordable room...but only 18 months ago, this hotel was MUCH nicer. Not sure if there was a management change or what.
Stayed 2 nights in Jan 2026

4/10 Poor

Catherine

Disliked: Cleanliness, amenities
The lobby floor was wet, dirty, and slippery from snow that guests had tracked in from the poorly cleared parking lot. In the breakfast room, one coffee machine was broken, the other was only partly functional, and the food selection was very sparse.
Stayed 1 night in Jan 2026

2/10 Terrible

Markel

Stayed 1 night in Dec 2025

8/10 Good

Matthew

Stayed 3 nights in Dec 2025

8/10 Good

Loreen

Liked: Cleanliness, staff & service, amenities
Good Staff. But did not have hot breakfast buffet as advertised. Had a sign in lobby saying it was not offered for now. That was disappointing.
Stayed 4 nights in Dec 2025

6/10 Okay

Brandon

Stayed 3 nights in Dec 2025

8/10 Good

ratha

Liked: Staff & service, property conditions & facilities
Breakfast options is limited and found bugs in room
Stayed 5 nights in Dec 2025

2/10 Terrible

Kenzie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were so dirty. Thick, thick mold on the a/c vents that you are breathing in. Dirt spots on the bedding. Thick layer of dirt on the bathroom floor. Carpet ripped and gross. Don't stay here.
Stayed 2 nights in Dec 2025

2/10 Terrible

Cathy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling for the holidays with my elderly parents and needed a place to stay overnight. While I know it’s a lower cost hotel, I thought it’s a national chain with standards… how bad could it be. It was bad, even worse UNSAFE. It had snowed that day but had stopped hours before. The entry sidewwalk had not been shoveled, the front, automatic doors were broken and I had to pull them open myself, the entry had wet, slippery floors, and the lobby had puddles of water. Trying to get my parents in safely was a nightmare and I slipped multiple times. The young woman at the front desk acted clueless when I told her this was a hazard. But I came back later and she had attempted to clean it up, but left it to the night person who I met later to clean up. But, there’s more. The hallways reeked of cigarettes and the carpets looked like they need to be cleaned. The room was a sauna, no matter the temperature we set, it was HOT. And the pull out bed mattress, after I had to go ask for linens, was falling apart. Needless to say, we looked forward to checking out.
Stayed 1 night in Dec 2025

6/10 Okay

Jerome

Liked: Cleanliness
Breakfast was so limited it wasn't worth even going. Coffee machine broken. Only dry cereal, some bread or english muffins to toast, small, unappetizing danishes, instant oatmeal packets (original or cinnamon/spice), and limited flavor yogurt. At least in my room, temperature control was broken and room was too uncomfortable to sleep. So unfortunate because the rooms are visually nice, the staff is friendly, and the neighborhood is wonderful. The price was great too!
Stayed 2 nights in Dec 2025

4/10 Poor

Melissa, Frankin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Floor was dirty both carpet and tile, smudge marks and other dirty marks on walls, toothpaste splatter on mirror above the sink. Just over all unclean. Over all rough wear n tear. Definately needs some overhaul done and upgrades. Went down to breakfast at 815 and there was hardly anything left. What was there was cold and had obviously been there awhile. The coffee was cold and disgustingly strong The coffee pot in the room must've been cleaned with some kind of soap, that was all you could taste in the coffee. Couldn't close the curtains. And 1 was partially off the track.
Stayed 1 night in Dec 2025

4/10 Poor

Keri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived in the evening traveling with kids. Checked in. No luggage carts around anywhere, asked at the desk, she said they must be all in use. Had to carry all our stuff in multiple trips. Got to the room on the 3rd floor all the way to the end away from the elevator (mind you there were only a handful of people staying in the hotel). Room was freezing cold, no heat on in the room. No bedding for pullout couch. Went back down to the front desk to ask about why the heat wasn't on in room and for the bedding. Front desk person had no idea about the room being cold, gave me bedding and an extra blanket. Room took till around 3am to finally warm up. Carpets were dirty, mold around tub in bathroom. Our room door had a gap in it and you could see into the hallway. The door next to ours outside was open all night, strange. Breakfast was average, but no coffee and no handle on the food server for hot foods so you had to touch the hot lid to open it. Chairs in dining area were all torn apart and need replacing. Overall we would not stay here again. Quite disappointing because based on other reviews you would think this place was amazing, but I assure you it was not.
Stayed 1 night in Nov 2025

2/10 Terrible

Ronald

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There was a stain on the couch from intimate activity. The tub was dirty. The police were banging on the next door early in the morning. The staff did not apologize when I checked out early, and I only got a refund on the unused nights.
Stayed 3 nights in Nov 2025

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Property conditions & facilities
Facility needs some repairs! Hotel room door frame is rotting and not properly attached!
Stayed 5 nights in Nov 2025

8/10 Good

Khusro

Stayed 1 night in Nov 2025

2/10 Terrible

Kiamba

Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service
Clean room. Very sweet lady at breakfast and front desk. One suggestion is to help the breakfast lady out and put a knob on her steam table. Super simple fix by a maintenance person. Would stay there again.
Stayed 1 night in Nov 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

justin

Stayed 1 night in Nov 2025

6/10 Okay

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 2 nights in Oct 2025

4/10 Poor

Arie

Business traveller
Disliked: Cleanliness
Room neglected, didn't change sheets.
Stayed 3 nights in Oct 2025

10/10 Excellent

jennifer

Disliked: Property conditions & facilities
Not clean to my standards
Stayed 1 night in Oct 2025

8/10 Good

HELEN

Liked: Staff & service
Staff were very friendly and helpful. The property was old and tired.
Stayed 1 night in Oct 2025