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The Bertram Inn & Conf Ctr Trademark Collection by Wyndham

3.5 star property

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Photo gallery for The Bertram Inn & Conf Ctr Trademark Collection by Wyndham

Exterior
Banquet hall
1 bedroom, premium bedding, desk, iron/ironing board
Suite, 2 Double Beds, Non Smoking
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
600 North Aurora Road, Aurora, OH, 44202
  • Place, ThornCreek Winery
    ‪19 min walk‬
  • Place, Aurora Farms Premium Outlets
    ‪5 min drive‬
  • Place, MGM Northfield Park
    ‪22 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 6
  • 3 King Beds

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About this property

The Bertram Inn & Conf Ctr Trademark Collection by Wyndham

Hotel in Aurora with area shuttle service and a fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center.
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham offers 224 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

This Aurora hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at The Bertram Inn & Conf Ctr Trademark Collection by Wyndham, you'll be within walking distance of ThornCreek Winery. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 2-minute drive from ThornCreek Winery and a few minutes from Atlas Cinemas Barrington 10
  • Free local-area shuttle service
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. An arcade/game room, tour/ticket assistance, and concierge services are also featured at the business-friendly The Bertram Inn & Conf Ctr Trademark Collection by Wyndham. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Leopard Restaurant - Onsite fine-dining restaurant.
Paws Restaurant - This bar specializes in sushi.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Leopard Restaurant
  • Paws Restaurant

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 per person
  • Airport shuttle fee: USD 75.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Bertram
Bertram Aurora
Bertram Inn
Bertram Inn Aurora
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio
Bertram Inn Conf Ctr Trademark Collection Wyndham Aurora
Bertram Inn Conf Ctr Trademark Collection Wyndham
Bertram Conf Ctr Trademark Collection Wyndham Aurora
Bertram Conf Ctr Trademark Collection Wyndham
Bertram Conf Ctr Tramark Coll
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Hotel

The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 192 reviews
Rating 8 - Good. 62 out of 192 reviews
Rating 6 - Okay. 33 out of 192 reviews
Rating 4 - Poor. 19 out of 192 reviews
Rating 2 - Terrible. 15 out of 192 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean but needs updated
Stayed 1 night in Jun 2025

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, staff & service
Quik and easy to book..price was ok and there were rooms last minute i think with more up to date furniture , appliances and tv it would be really nice
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel, Cleveland

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. We called the front desk because at 11:30pm a wedding party was blasting music at the pool and jumping in with clothes on. They were rude and said too bad the party has contracted to use the pool. The question remains why did you sell us a room that looks out onto the pool. Secondly the property advertised free breakfast. When I went for breakfast the dining area was for wedding party only. The front desk said again too bad they contracted. Facilities have not been updated in thirty years and mold in the bathtub. Drive a little further away for a better night sleep and less rude hosts.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Judith

No room service but a nice pool
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 3 nights in May 2025

8/10 Good

Eric

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very grand, rooms seemed dated
Stayed 1 night in Mar 2025

4/10 Poor

Jastin

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Joseph, Arnold

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A freshing up of the rooms would make this perfect. Rooms are gently agreed. I stay here every year for a conference and will continue.
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place

The place was very appealing. the rooms were clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary, Newton Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and clean, Friendly staff, great location.
Stayed 2 nights in Dec 2024

6/10 Okay

Edward

Stayed 2 nights in Nov 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean . We were surprised that maid service came in & made the bed ect. as this doesn't always happen nowdays . There was no microwave in the room and breakfast was not available on site .
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a nice suite room that for some reason was the same price as a regular one, when I booked it. It was nice and quiet, and relaxing. My only issue was I was really hoping to take a bath, but I couldn't get the stopper to actually stay down, and it wouldn't fill the tub, so I had to throw away the bath products I brought with me. I probably could have called about it, but it felt too much like a first world problem to complain about. I just thought I'd warn bath enjoyers. Otherwise it was a clean and comfortable room, In fact I think I might come back and stay again someday. I felt like I was one of probably 3 guests in the whole hotel on Monday night, which to me is as good as it gets.
Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The poor experience started when I called to let the hotel know I’d be checking in late. The staff person was abrupt. When I actually checked in the person was ambivalent and unfriendly. The facility does not seem like anything has been updated in over 30 years. It is very dated and worn. There were very few people in the hotel. Reminded me of “The Shining” movie. The rooms were not the cleanest and I did not have any cleaning service the 3 nights I was there. Run don’t walk from this property.
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Stayed 2 nights in Oct 2024

4/10 Poor

ELIZABETH

Stayed 1 night in Oct 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was immaculate and well decorated. A great and comfortable stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lu Ann

Disliked: Cleanliness, property conditions & facilities, room comfort

Out of date hotel

The hotel is very outdated and smell of mold in most parts of the hotel. The pillows not good and bathroom, you could hear every flush. Not the best value for a one night stay.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part, my stay was good. My suite was large and good. The hotel is a little dated and dark in terms of ambient lighting. Dark rugs and curtains and low level lights. The room next to me on my second night must have been part of a wedding and came back around 11p and talked very loudly and laughed with a couple other people for about four hours. It was disruptive but I chose to deal with it and not call the front desk to complain.
Stayed 2 nights in Sep 2024

2/10 Terrible

Gerald, Muskegon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I used Expedia to book my room for 2 night. When I check into the hotel they need a card for incidentals for $25 per night. When i see my charge it was for $174. They receptionist told me it was the 3rd party apps fault but I showed her that i paid for 2 nights and that they told me the charge for for incidentals only. They never told me about the extra night I needed to pay for
Stayed 2 nights in Sep 2024

6/10 Okay

Amy Christine

Liked: Cleanliness
Outdated, no fridge in our room, and garbage can in room has trash left in it.
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am sure this hotel was elegant in its day. And the room itself felt okay...perhaps a little worn...and a little too dark..with not many outlets for today's tech stuff. The air conditioning seemed difficult to manipulate. We were glad to have coffee available...would have been nice to just be able to have breakfast there..but not available. The staff were very kind, nice and helpful. It was very close to our wedding venue site so that was awesome.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff up front was very good. Maid sitting in our room on her phone was not ok. Noone gave us clean towels like I thought they would.
Stayed 3 nights in Sep 2024