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Akumal Natura

3.0 star property

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Photo gallery for Akumal Natura

Exterior
Natural pool
Exterior
Superior Bungalow, 1 King Bed, Terrace, Ground Floor
International cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782
  • Place, Hekab Be Biblioteca
    ‪3 min drive‬
  • Place, Akumal Beach
    ‪4 min drive‬
  • Place, Akumal Ecological Center
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

View all photos for Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Single Beds, Terrace, Ground Floor

Down duvets, free WiFi, bed sheets

Standard Double Room, 2 Single Beds, Terrace, Ground Floor

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Bungalow, 1 King Bed, Terrace, Ground Floor

Superior Bungalow, 1 King Bed, Terrace, Ground Floor

Superior Bungalow, 1 King Bed, Terrace, Ground Floor

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Akumal Natura

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and free use of bicycles. Change of towels is available on request.
Akumal Natura offers 20 accommodations with complimentary toiletries and ceiling fans. Rooms open to patios. Beds feature down comforters. This Akumal hotel provides complimentary wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Akumal Natura, you'll be within walking distance of Akumal Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Namaste
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles and yoga classes
  • 5 minutes by car from Riviera Maya Golf Club and 7 minutes from Akumal Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
Akumal Natura offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Akumal Natura. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Akumal hotel.

Namaste - This restaurant specializes in international cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Namaste

Things to do

  • Arcade/game room
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Stereo
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • 20 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 95 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Akumal Natura offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is no hot water on site.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Akumal Natura Hotel

Natura Hotel

Natura

Akumal Natura Hotel

Akumal Natura Akumal

Akumal Natura Hotel Akumal

Akumal Natura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 209 reviews
Rating 8 - Good. 43 out of 209 reviews
Rating 6 - Okay. 20 out of 209 reviews
Rating 4 - Poor. 6 out of 209 reviews
Rating 2 - Terrible. 6 out of 209 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Love the experience! And Caesar was a great guide for the tour. It’s a must if you stay here. Also very peaceful
Stayed 1 night in Feb 2026

10/10 Excellent

Rabin

Liked: Cleanliness, amenities, property conditions & facilities
Really magical in its sheer simplicity. Rooms are far more comfortable than I imagined. The food was amazing and felt like a relative cooking it. Went for 8 nights with two kids and grateful we took a chance here.
Stayed 7 nights in Dec 2025

10/10 Excellent

Marat, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place !
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2026

2/10 Terrible

Edwin

Stayed 2 nights in Dec 2025

10/10 Excellent

Saori

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, very helpful. I loved the privacy of my hut. It was quiet and picturesque. Short tuk tuk ride to beach.
Stayed 3 nights in Nov 2025

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, helpful…They have two cenotes beautiful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanissia Dawn, Scott City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.
Stayed 2 nights in Jun 2025

6/10 Okay

Nico

Liked: Cleanliness, staff & service
Disliked: Room comfort
The property was quite loud during my stay and not relaxing like I had hoped. I ended up leaving a day early at my own expense as a result.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dita, Zeranovice

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.
Stayed 8 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
Stayed 4 nights in May 2025

8/10 Good

Noelani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Jay, North Salt Lake

Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fish spa

Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant quiet place
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very peaceful, unique and wonderful experience
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
Stayed 7 nights in Mar 2025

6/10 Okay

Tammy

Travelled with partner
Liked: Staff & service
This is one hundred percent my fault but I noped out about 20 minutes after arriving. There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it. I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving. I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track… Welcome to the jungle 😜
Stayed 6 nights in Feb 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved: Feeling like we were in a secluded location in the jungle. The beautiful setting. The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp. The resident cat. Comfortable rooms with ensuite bathrooms. The semi-outdoor shower in the bathroom. Our visit to the animal rescue. Bicycles you can borrow. Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one. What I didn't love, but still liked it: Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough. Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped. The bathroom was just a bit more rustic than I expected. It was still fine and functional. The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue. One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamorous jungle cozy camper

Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Stayed 4 nights in Feb 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment. The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere. However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests. Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jan 2025