Anah Tulum

4.0 star property

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View all photos for Luxury Apartment, 1 Bedroom (located in Bahia Principe Residences)

Luxury Apartment, 1 Bedroom (located in Bahia Principe Residences)

Luxury Apartment, 1 Bedroom (located in Bahia Principe Residences)

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms (located in Bahia Principe Residences)

Luxury Apartment, 2 Bedrooms (located in Bahia Principe Residences)

Luxury Apartment, 2 Bedrooms (located in Bahia Principe Residences)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 2 Bedrooms, Garden View, Garden Area (located in Bahia Principe Residences)

Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Villa, 2 Bedrooms, Garden View, Garden Area (located in Bahia Principe Residences)

  • Garden view
  • 220 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Villa, 1 Bedroom, Garden View, Garden Area (located in Bahia Principe Residences)

Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Villa, 1 Bedroom, Garden View, Garden Area (located in Bahia Principe Residences)

  • Garden view
  • 200 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Room, 1 Bedroom

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Anah Tulum

Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Weekly housekeeping is available.
Anah Tulum offers 102 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Anah Tulum, you'll be within walking distance of Riviera Maya Golf Club. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 9 minutes by car from Xel-Há Park and 6 minutes from Akumal Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Anah Tulum and enjoy amenities like a children's pool.

A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Akumal hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited number of on-site self parking spaces per unit

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Golf clubhouse
  • Golf clubs/equipment

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 3 floors
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 25 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Anah Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Anah Tulum Akumal
Anah Tulum Apartment Akumal
Anah Tulum Apartment
A-nah SuitesTulum Apartment Akumal
A-nah SuitesTulum Apartment
A-nah SuitesTulum Akumal
A nah SuitesTulum
Anah Suites Tulum Apartment Akumal
Anah Suites Tulum Apartment
Anah Suites Tulum Akumal
Anah Tulum
Anah Tulum Hotel
Anah Tulum Akumal
Anah Suites Tulum
Anah Tulum Hotel Akumal
Anah Suites Tulum by Sunest

Anah Tulum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 44 out of 100 reviews
Rating 8 - Good. 15 out of 100 reviews
Rating 6 - Okay. 15 out of 100 reviews
Rating 4 - Poor. 8 out of 100 reviews
Rating 2 - Terrible. 18 out of 100 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Emmanuel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Ac did not work and staff was not helpful
Stayed 3 nights in Apr 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Door lock defect
Stayed 2 nights in Jan 2025

2/10 Terrible

Josef

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.
Stayed 6 nights in Nov 2024

6/10 Okay

Leslie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Is very safe and quiet. Beautiful neighborhood
Stayed 1 night in Aug 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean... Great area...
Stayed 1 night in Jul 2024

2/10 Terrible

Tonia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
Stayed 1 night in Jun 2024

4/10 Poor

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Asked for fresh towels never got any
Stayed 4 nights in Apr 2024

10/10 Excellent

Saray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Stayed 1 night in Apr 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood
Stayed 3 nights in Mar 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a bit more difficult than I thought necessary, otherwise a nice place!
Stayed 4 nights in Mar 2024

6/10 Okay

Meagan

Travelled with partner
Disliked: Cleanliness
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
Stayed 7 nights in Feb 2024

2/10 Terrible

S.

Disliked: Cleanliness, staff & service
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

HUGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

6/10 Okay

Diana

Liked: Cleanliness, room comfort

Akumal chillado

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
Stayed 1 night in Jan 2024

2/10 Terrible

douglas

Liked: Property conditions & facilities

Do not stay here

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
Stayed 9 nights in Dec 2023

2/10 Terrible

JAMES

Disliked: Staff & service, room comfort

Ridiculous

Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
Stayed 3 nights in Dec 2023

2/10 Terrible

Flavio

Stayed 1 night in Jun 2023

2/10 Terrible

Jeff

Travelled with family
Disliked: Staff & service
We reserved this property and the host pulled the reservation out from under us! Despite selecting pay on arrival the host waited until just before check-in to tell us we had to bank wire money to an account, and then didn't honor a new reservation paid through Expedia via credit card. We showed up at our room to find out the key wasn't there and had to book an entirely new reservation somewhere else. If we'd wired money like requested I'd be out my entire fee! Be careful reserving here, the property looks ok but the manager took our money, immediately ghosted us when challenged upon our finding no key available, only partially refunded us, and we had to file a challenge through Expedia for a full refund.
Stayed 1 night in Apr 2023

2/10 Terrible

Claire

Stayed 1 night in Feb 2023

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place for the price

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
Stayed 1 night in Jan 2023

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities