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The Sens Riviera By Oasis

4.0 star property

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Photo gallery for The Sens Riviera By Oasis

Restaurant
2 outdoor pools, free pool cabanas, pool umbrellas
Children’s area
Exterior
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Pool
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

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Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780
  • Place, Riviera Maya Golf Club
    ‪3 min drive‬
  • Place, Akumal Beach
    ‪7 min drive‬
  • Place, Half Moon Bay
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪92 min drive‬

Room options

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Ocean Front

Sens Ocean Front

Sens Ocean Front

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard

Sens Standard

7.6 out of 10
Good
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

The Sens Riviera By Oasis

Beachfront resort with 8 restaurants and 2 outdoor pools
Catch some rays on The Sens Riviera By Oasis's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. Change of towels is available on request.
The Sens Riviera By Oasis offers 132 air-conditioned accommodations with free minibar items and safes. 42-inch flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Sens Riviera By Oasis. During your stay, you'll be within walking distance of Riviera Maya Golf Club. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a beach bar, and a swim-up bar
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, hot stone massages, or aromatherapy at Kin Ha
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, volleyball, and a playground
  • Just a 5-minute drive from Akumal Beach and 10 minutes from Xel-Há Park
The Sens Riviera By Oasis is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At The Sens Riviera By Oasis you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a beach bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a terrace. Self parking is free.

This 4-star Akumal resort is smoke free.

The Sens Riviera By Oasis has 8 restaurants on site.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

The property will be renovating from May 5 2025 to November 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.93 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Reviews

The Sens Riviera By Oasis Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 180 reviews
Rating 8 - Good. 44 out of 180 reviews
Rating 6 - Okay. 32 out of 180 reviews
Rating 4 - Poor. 20 out of 180 reviews
Rating 2 - Terrible. 23 out of 180 reviews

Reviews

8/10 Good

Leonid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice, definitely not a 5 star but a good choice for a family. If you like a night life skip it. If you want a quite hotel take it.
Stayed 7 nights in Apr 2025

8/10 Good

Yubin, Redmond

Stayed 7 nights in Feb 2025

10/10 Excellent

Sheikh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. Very good food options. Nice views and lots of amenities.
Stayed 2 nights in Apr 2025

6/10 Okay

diego

Stayed 5 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The last night there were some electrical problems and the A/C don’t work properly
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Apr 2025

4/10 Poor

zoraida

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
need to remodel better food
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Alexey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was far away from entrance. It was a challenge and time consuming to reach it during a day
Stayed 7 nights in Apr 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service
Goid hotels..nice people wirking there..NO ELEVATORS ..and walking a lit to go.outside the room ..same to.pick up towels for used on the beach or swi.mi g pool is only 1 pkace to far
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service
Dining could be better. Choices are minimal and not too good.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sens at grand oasis Tulum is not it! As soon as you walk in it is dark and gloom / not in a sexy or romantic way. Reception was very blah and not welcoming, just a I'm doing my job vibe. I get to the room and it was dated, in disrepair and dirty. I had an ocean view and could barely look through window cause of all the dirty. Food was not great at all. Only perk was that buffet was 24/7 which was cool for snacks. No entertainment at all within the hotel. Do not be fooled by pictures. They have a lot of work to do if they want to keep up.
Stayed 2 nights in Apr 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Mar 2025

6/10 Okay

Eliseo

Liked: Cleanliness, staff & service
The room smelled like dirty water and sewer And 1600 for a room one bed is way too much
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a front beach room!! WoW what a view! And lots restaurants!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If you book Siaan Kaan Master suite you most likely will not get a room even close to what the pictures show. After 3 nights we were finally given the correct room. The rooms they show in the pictures are very nice. The other rooms are very bad, need serious updating and are not clean.
Stayed 1 night in Feb 2025

6/10 Okay

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness needs to be addressed in the rooms.
Stayed 4 nights in Feb 2025

8/10 Good

To, Redmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
Stayed 7 nights in Feb 2025

10/10 Excellent

Zoe

Stayed 4 nights in Feb 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice location. Very friendly staff.
Stayed 4 nights in Feb 2025

6/10 Okay

Ana Laura

Travelled with partner
The hotel is nice, the water is beautiful, but VERY rocky. The beach has eroded and doesn't look like it does in the pictures. Location is amazing but it needs updates & upgrades. Loved that our room was able to open up right to the water, but the room itself is not the greatest. We couldn't see much past a giant ATV parked right outside our window the entire time. It rained and our room (despite being on the first floor) had a bad leak all night. Had to set up a garbage can to catch the water. Despite that, most of the staff was great and attentive. The food, although limited was decent. Booked a spa massage and had to PHYSICALLY STOP THE MASSEUSE from excessive touch in areas he knew full well were pushing boundaries. This after a verbal warning. The pool is FREEZING. The pool bar wasn't always open or staffed.
Stayed 3 nights in Dec 2024