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Design Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Design Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gallery Villa

Bed Count 3 King Beds Maximum Occupancy 15 Max

Design House

Bed Count 1 King Bed Maximum Occupancy 6 Max

Design Cabin

Bed Count 2 King Beds Maximum Occupancy 6 Max

Design Loft

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at this villa, you'll be close to Half Moon Bay. You'll find features such as free WiFi in public areas and free self-parking, plus spa services. Enjoy your stay with amenities like free WiFi and a kitchen in the villa.

  • The villa offers a kitchen, a dryer and a dining area
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Services include tour or ticket assistance
  • Just a 4-minute drive from Akumal Beach and 11 minutes from Xel-Há Park
  • Cats and dogs welcome free of charge

About the Cenote and Villas BalamHa

Location Carr. Cancún - Tulum, Akumal, QROO 77737

Property Features

Cenote and Villas BalamHa - Akumal offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. Cenote and Villas BalamHa - Akumal also features a picnic area and express check-in. Free self parking is available. Smoking is allowed in designated areas at this 3-star Akumal villa.

  • 1 guestroom or unit
  • Express check-in
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Separate dining area
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Guest accommodation at this villa offers laptop-compatible safes and free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Accommodation at this 3-star villa has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Clothes dryer
  • Dining room
  • Fridge (full size)
  • Oven
  • Stovetop
  • Kitchenware
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Laptop safe
  • Toiletries (free)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel cot

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing nearby
  • Ecotours on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • No front desk
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Host will greet you
  • Guest will receive an email before arrival 2 weeks
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • Villas Ha
  • Cenote Villas BalamHa
  • Cenote Balamha Akumal Akumal
  • Cenote and Villas BalamHa - Akumal Villa
  • Cenote and Villas BalamHa - Akumal Akumal
  • Cenote and Villas BalamHa - Akumal Villa Akumal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.