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4.0 out of 5

"Out of town location in pleasant residential district. Bus stop close by with half hourly service into town and then on to Bawadi mall & camel market. ... " More

By a verified traveller on Wed 16 May 2018

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Classic Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
€62* Per night/room 1 May - 2 May

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 2 Single Beds, Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Four Points by Sheraton Al Ain. During your stay, you'll be connected to a shopping centre and just a quick walk from Wahat Hili Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free Wi-Fi in some public areas
  • Free valet parking, self-parking and extended parking
  • Enjoy a bite to eat at Elements, a buffet restaurant that serves international cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Wahat Hili Mall and a 4-minute drive from Hili Fun City
  • Airport shuttle service available for a fee

Four Points by Sheraton Al Ain ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Points by Sheraton Al Ain

Everyone (1)
4 out of 5

Next to shopping mall

Pros: Arabic coffee and dates in foyer Friendly staff
Cons: Despite notices in room and bathroom about helping the environment, room staff changed towels daily. Argumentative when asked not to!
Location: Residential only. Not a lot there apart from Hili Mall. Archaeological park about 40 mins walk away but it's not really finished yet and is only open
Out of town location in pleasant residential district. Bus stop close by with half hourly service into town and then on to Bawadi mall & camel market. It's bus number 900. Fare 2 Dhs. (No hafilat card neeed; just pay the driver). Taxi into town approx 30 Dhs. Useful mall attached to hotel with a Lulu supermarket. Boy racers use the road outside at night, so there was traffic noise sometimes.

Posted by on 16 May 2018

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About the Hili Rayhaan by Rotana

Location Bani Yas Street, Al Ain,

Property Features

Four Points by Sheraton Al Ain offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a 24-hour business centre, 7 meeting rooms, and limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2411 square feet (104 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the family-friendly Four Points by Sheraton Al Ain. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Al Ain hotel.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 2411 sq ft of conference space
  • 104 sq. m of conference space
  • Built in 2014
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator (on request)
  • Free cots/infant beds

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free long-term parking , Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Four Points by Sheraton Al Ain offers 251 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge available
  • Coffee maker
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Elements – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Hili Majlis – This coffee shop serves breakfast and light fare. Open daily.

Sundeck A Pool Cafe – This poolside family restaurant serves lunch, dinner and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Each guest per room must register and provide a national ID or passport at check-in.

Four Points by Sheraton Al Ain offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Four Points by Sheraton Al Ain

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Heating is not provided

Parties and events are allowed on site

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Heating is not provided. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Property is not currently implementing any guest safety measures
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Children stay free - maximum age 12
  • Events/parties allowed
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 0 per accommodation, per stay (for guests under 30 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 89 to 100 for adults and from AED 35 to 45 for children
  • Airport shuttle fee: AED 640 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hili Rayhaan
  • Hili Rayhaan Rotana
  • Hili Rayhaan Rotana Al Ain
  • Hili Rayhaan Rotana Hotel
  • Hili Rayhaan Rotana Hotel Al Ain
  • Hili Rotana
  • Rayhaan Rotana
  • Rotana Hili
  • Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi
  • Hili Rayhaan by Rotana
  • Four Points by Sheraton Al Ain Hotel
  • Four Points by Sheraton Al Ain Al Ain
  • Four Points by Sheraton Al Ain Hotel Al Ain

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Four Points by Sheraton Al Ain.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.