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Oryx Grand Jebel Hafeet

4.0 star property

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Photo gallery for Oryx Grand Jebel Hafeet

2 outdoor pools
Deluxe Twin Room, Balcony, Mountain View
Terrace/patio
Serves dinner and happy hour
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Jebel Hafeet, P.O. Box 24476, Al Ain
  • Jebel Hafeet Mountain
    ‪8 min drive‬
  • Wadi Adventure
    ‪22 min drive‬
  • Al Ain Zoo
    ‪23 min drive‬
  • Al Ain (AAN)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

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Front of property – evening/night

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  • Hot tub
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4.3 out of 5, Excellent, (273)
The price is €258
for 1 room
includes taxes & fees
24 Jul - 25 Jul
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About this property

Oryx Grand Jebel Hafeet

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Oryx Grand Jebel Hafeet offers 124 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they enjoy the room service at Oryx Grand Jebel Hafeet. During your stay, you're just a quick walk from Al Ain Park. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking, self parking, and RV/bus/truck parking
  • Enjoy a bite to eat at LE BELVEDERE, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages, manicures and pedicures, or body treatments at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, mini golf, and hiking/biking trails
  • 1.7 mi (2.8 km) from Jebel Hafeet Mountain and 13.1 mi (21 km) from Al Ain Zoo
Oryx Grand Jebel Hafeet offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Oryx Grand Jebel Hafeet. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Al Ain hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
LE BELVEDERE - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
EDEN ROCK - This poolside restaurant specializes in Italian cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Al Khyama - Overlooking the garden, this café serves light fare only. Reservations are required. Open daily.
Orient Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lawrence Bar - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 50 for adults and AED 25 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Al Khyama
  • EDEN ROCK
  • Lawrence Bar
  • LE BELVEDERE
  • Orient Cafe

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Mini golf
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 50 for adults and AED 25 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number CN-2239332
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Oryx Grand Jebel Hafeet Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 429 reviews
Rating 8 - Good. 173 out of 429 reviews
Rating 6 - Okay. 69 out of 429 reviews
Rating 4 - Poor. 23 out of 429 reviews
Rating 2 - Terrible. 19 out of 429 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt familiar; people were very friendly and courteous. Food was very delicious.
Stayed 5 nights in Jan 2025

10/10 Excellent

Abdalah

Stayed 1 night in Jan 2025

2/10 Terrible

Lukasz

Disliked: Staff & service, amenities, property conditions & facilities
Very dated
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to staycation staff are very nice
Stayed 1 night in Oct 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, room comfort

Exceptional value for money, lots to do

What a fantastic hotel with great facilities throughout. There is no doubt that this is an older hotel, but it’s clean and safe. The food was excellent, portion sizes were large and always enough to share. The pool, slides, splash pad, cars, trampoline, chess and board games meant there were always lots to do. Plenty of sun beds and shade and family pool with jacuzzi. The views from the hotel are exceptional and make the trip fully worth while. Only thing to be improved would be the service, often slow getting served at the bar and restaurants, but not a huge inconvenience. Overall exceptional value for money in the UAE.
Stayed 2 nights in Oct 2024

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is dirty and needs refurbished fully
Stayed 1 night in Sep 2024

6/10 Okay

GHASSAN

Travelled with group
No wi fi access in the hotel, or the wi fi is very limited and weak
Stayed 1 night in Aug 2024

10/10 Excellent

Humam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather is much better over there, especially in the summer
Stayed 1 night in Jul 2024

10/10 Excellent

Surinder

Liked: Amenities
Good service
Stayed 2 nights in Apr 2024

6/10 Okay

Houkseop

Stayed 1 night in Apr 2024

8/10 Good

Larno, Doha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay on the mountain with friends
Stayed 1 night in Apr 2024

10/10 Excellent

khaula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Feb 2024

10/10 Excellent

DR. JAMALUDEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Raihan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add robes, and hand towels in the room without making a request.
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night away highly recommend

The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Stayed 1 night in Sep 2023

2/10 Terrible

Mohamed

Travelled with family
Stayed 1 night in Sep 2023

10/10 Excellent

Syedprince

Stayed 1 night in Jul 2023

8/10 Good

Mohammad

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Stayed 2 nights in Feb 2023

10/10 Excellent

abdullah

Stayed 1 night in Feb 2023

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very nice