"I made a hotel booking through your site and was already paid for before going since it was non-refundable, but upon checkout I was charged again from ... " More
31 Aug 2021 by Ryan
Dear Guest, Thank you for choosing Mercure Al-Khobar hotel as your home away from home and we greatly appreciates you taking the time to share your experience with us. While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations pertaining to the areas that you’ve mentioned in our Satisfaction. Rest assured that your comments have been addressed with all concerned departments to ensure that we exceed your expectations with us. Once again, thank you for choosing Mercure Al-Khobar Hotel. Kind Regards, Mercure Al-Khobar Hotel
Mercure Al Khobar Hotel offers its guests a kids' pool, an indoor pool, an indoor tennis court, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. 1 hot tub, a sauna, and tour or ticket assistance are also featured at the luxury Mercure Al Khobar Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Al Khobar hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free parking nearby
Mercure Al Khobar Hotel offers 157 accommodations with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, spring water baths, dressing gowns and slippers. This Al Khobar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
THE SEA VIEW – This restaurant specialises in international cuisine and serves lunch and dinner.
Sea View Restaurant – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
An indoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The check-in location differs from the property location. Check-in location: [Guest Relation Desk]. Front desk staff will greet guests on arrival.
The check-in location differs from the property location. To check in, guests will need to go to Guest Relation Desk
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
