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Windsor Hotel, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Windsor Hotel, an Ascend Collection Hotel

Exterior
Lobby
3 restaurants, breakfast served
Suite, 1 King Bed, Non Smoking, Tower
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
125 W Lamar St, Americus, GA, 31709
  • Place, Rylander Theatre
    ‪2 min walk‬
  • Place, Global Village & Discovery Center
    ‪9 min walk‬
  • Place, Lake Blackshear
    ‪28 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower

Suite, 1 King Bed, Non Smoking, Tower

Suite, 1 King Bed, Non Smoking, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Windsor Hotel, an Ascend Collection Hotel

Hotel in Americus with 3 restaurants and a bar
3 restaurants, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Windsor Hotel, an Ascend Collection Hotel offers 53 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Windsor Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Rylander Theatre. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the comfortable accommodations
  • Steps from Rylander Theatre and 9 minutes by foot from Global Village & Discovery Center
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Windsor Hotel, an Ascend Collection Hotel. Free self parking is available.

This 3-star Americus hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM.
Windsor Hotel, an Ascend Collection Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; USD 13 for adults and USD 13 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 1892
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13.00 for adults and USD 13.00 for children
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Windsor
Windsor Hotel Americus
Best Western Plus Windsor Americus
Best Western Plus Windsor Hotel
Best Western Plus Windsor Hotel Americus
Best Western Windsor
Best Western Windsor Hotel
Windsor Best Western
Windsor Hotel
Best Western Plus Windsor Hotel
Windsor Hotel Ascend Hotel Collection
Windsor Hotel, Ascend Hotel Collection Hotel
Windsor Hotel, Ascend Hotel Collection Americus
Windsor Hotel, Ascend Hotel Collection Hotel Americus

Windsor Hotel, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1003 reviews
Rating 8 - Good. 143 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Stayed 1 night in Oct 2025

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel 🏨 s gorgeous, and the room was very clean. We enjoyed our stay there. We were, however disappointed in the wait staff in the Rosemary and Thyme restaurant. There were only a few tables filled, however we sat at our table for at least 10 minutes without someone giving us water or ask if we wanted a drink. During the wait, several wait staff walked back and forth past our table without even looking our way. I ordered a mojito and the bartender forgot to add simple syrup, so we had to verbally flag down a waitress to get some added. No bread was served to us yet another table next to us got served some immediately after being seated. The food was good.l, but we walked away disappointed in the entire experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Dulcileide

Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unexpected pleasure. Beautiful late 19th century architecture; pleasant, friendly, efficient staff; comfortable and clean rooms, well-maintained considering this is an historic building. Breakfast was another unexpected treat. I would drive out of my way to stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
It is beautifully renovated hotel
Stayed 1 night in Nov 2025

4/10 Poor

Tara, crossville

Travelled with group
Disliked: Cleanliness, amenities
Very disappointed! Thought it was going to be a cool Halloween treat staying at a supposed haunted hotel and the only scary part was the room conditions and cleanliness! Whole floor was on a slant, 2” under door view of the hallway, broken toilet seat, hair in tub, toilet seat low to ground for a child, ceiling fan coming loose from the wall and the smell of an outhouse was overwhelming. Very over priced for what you get and the condition. Front desk staff was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Beautiful historic hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

jason

Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room and great historic place
Stayed 3 nights in Oct 2025

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food at the restaurant and helpful staff. I will be a return here on my next business trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Xenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiffany at the front desk was kind, professional and greatly assisted with room problem resolution and in the return of a lost hearing aid. Floyd in the restaurant provided great customer service at the Rosemary and Thyme restaurant. He made the whole breakfast experience very special, what a way to start the day.
Stayed 2 nights in Oct 2025

6/10 Okay

Joseph

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The building was beautiful. The room itself.....very dusty, everything was dusty, hair in the shower as well as what appeared to be mold. The A/C went out, the lady at the front desk went up to my room to agree it was hot and explain to a 50 year old how to use the thermostat. The next morning we couldn't check out quick enough. We explained out situation to the staff and we were clearly wasting there time. It's ashamed everything else about the facility was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronda

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel! Check-in was easy and we loved the information and history about the hotel. There is a great coffee shop connected to the hotel. We walked around Americus and did some shopping. The outdoor patio, on the 3rd floor, was amazing for relaxing in the evening.
Stayed 1 night in Oct 2025

10/10 Excellent

KENNETH

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

C Caroni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Place

The room is vintage & the location is wonderful. The bed was very comfortable. It is a nice break from most chain hotels. Main Street has gotten very noisy with trucks. I was disappointed that breakfast wasn’t included; it is at most hotels in this price range.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly magnificent grand hotel. We really enjoyed the atmosphere and attention given by the staff. The restaurant served a wonderful gourmet breakfast and we hope to come for dinner next time. It is a very special hotel and we will make an effort to return!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Very Historic with lots of souther
Stayed 1 night in Oct 2025

10/10 Excellent

David, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
A quaint hotel in the center of Americus that has been renovated to its guilded-age opulence.
Stayed 1 night in Oct 2025

6/10 Okay

Shaunetta

Travelled with family and small children
Disliked: Cleanliness, amenities
The Kurieg is a setup. It was not emptied which tells me staff is not cleaning it between guest. Coffee was not accessible at this hotel. It smelled like mold. I know the building over 100 years old. But its just not good to walk across a floor and its leaning like you are on a cruise ship
Stayed 1 night in Sep 2025

8/10 Good

Kristen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off, let me just say how breath taking the Windsor is when you walk in! The wood finishes throughout are beautifully preserved. The staff was super nice and helpful! The serves in the two restaurants were awesome, specifically Fred from Rosemary & Thyme! His happy demeanor and over the top professionalism made for a fantastic morning before my training class! There are only a few cons I have: -The main one is the smell. I know older, historical buildings can sometimes have a smell that won’t subside or diminish. Unfortunately, the Windsor had the smell of Raid (a roach repellent) and it was quite profound towards the back of the hotel where the rooms are. -The spooky stories about Emily and Emma are well-known! I would’ve loved a to go on a personal tour of the third floor, and check out the famous room, 333. I was only there for one night so I didn’t have a ton of time. I think offering a quick tour during the week could be beneficial for those of us who won’t get to stay through the weekend.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room. Very quiet and comfortable. All desk clerks were very helpful from things to see and local restaurants. Highly recommended this hotel it is a museum
Stayed 2 nights in Sep 2025

10/10 Excellent

Carrie

Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location but electrical outlets not working and mold above the bath tub
Stayed 3 nights in Sep 2025