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SureStay Hotel by Best Western The Clarence on Melville

3.0 star property

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Photo gallery for SureStay Hotel by Best Western The Clarence on Melville

Front of property
Standard Room, Multiple Beds, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
Minibar, laptop workspace, soundproofing, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

View in a map
191 Albany Highway, Mount Melville, WA, 6330
  • Place, Mount Melville Lookout
    ‪12 min walk‬
  • Place, Albany Visitor Centre
    ‪3 min drive‬
  • Place, Middleton Beach
    ‪7 min drive‬
  • Airport, Albany, WA (ALH)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 1

Family 2-bed Room

  • Sleeps 4

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Multiple Beds, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Single Bed, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Single Bed, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

Suite With Balcony

  • Sleeps 2

Standard Room

  • Sleeps 3

Standard Suite

  • Sleeps 3

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Standard 2-bed Room

  • Sleeps 2

Spa Room

  • Sleeps 1

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About this property

SureStay Hotel by Best Western The Clarence on Melville

Hotel in Albany with free parking
Laundry facilities, express check-in, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Limited housekeeping is available.
SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and hair dryers. LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western The Clarence on Melville . During your stay, you'll be within walking distance of Mount Melville Lookout. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • To-go breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Within a 15-minute walk of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead
SureStay Hotel by Best Western The Clarence on Melville offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. SureStay Hotel by Best Western The Clarence on Melville also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Self parking is free.

This 3-star Albany hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel

SureStay Hotel by Best Western The Clarence on Melville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 422 reviews
Rating 8 - Good. 182 out of 422 reviews
Rating 6 - Okay. 66 out of 422 reviews
Rating 4 - Poor. 28 out of 422 reviews
Rating 2 - Terrible. 4 out of 422 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the huge king bed very comfortable. Although the room furniture was dated, it was clean and plenty of room to move around. Spa tub was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access close to shops quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Brian Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet an easy access close to shopping
Stayed 3 nights in Jul 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Jul 2025

4/10 Poor

Simon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Desperate need for a renovation, start with new beds, locks that work would be a bonus, water pressure was great and staff friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities
Room and facilities were excellent, only complaint was shower was cold in morning
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best value accommodation in Albany. Nice staff and clean, warm and spacious. Will return
Stayed 3 nights in Jul 2025

8/10 Good

Michelle

Stayed 2 nights in Jul 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian Maxwell

Liked: Cleanliness, amenities, property conditions & facilities
Easy access nice an quiet
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

David, Baldivis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old had crickets throughout the room had to get a room change the a/c / heater was making a rattling sound when turned on and the room had a smell… the TV was not working either
Stayed 1 night in Jun 2025

8/10 Good

robert

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service
Perfect fo
Stayed 1 night in May 2025

6/10 Okay

Mel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the spa bath even though it took along time to fill due to water pressure was not great. What I didn't like was the Black mold in bathroom, the carpet having stains and in poor condition, the roof in bedroom peeling and the poor repairs, Also the fact that the hairdryer fell apart went I went to use as it was melted and broken.
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Doug T

Travelled with partner
Liked: Amenities
On a very busy road, thin walls
Stayed 1 night in Apr 2025

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, staff & service
Was a nice stay for 3 nights, parking in front of room was convenient, room was clean and tidy but needs work. Shower was very noisy, could hear the neighbours showers too. Had to open first the cold one to avoid the noise. Lady at counter very kind. Thanks
Stayed 3 nights in Apr 2025

10/10 Excellent

Mst Momena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Clean and quiet. Comfortable to sleep.
Stayed 1 night in Apr 2025

8/10 Good

renata

Liked: Cleanliness, staff & service, property conditions & facilities
Old rooms. Need renovation
Stayed 2 nights in Apr 2025

10/10 Excellent

Dzintra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy to find. Not ideal if you don't have a car and want to get to town though. Overall very friendly reception and helpful on arrival.

10/10 Excellent

SHATIMA

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Both Leaha and Amber were absolutely brilliant, so nice to deal with. Quite a bit of water on the driveway when the sprinklers are on so stepping in it gets water in the unit and into the car. Not good. The units are well appointed and very clean.
Stayed 2 nights in Mar 2025

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No Coffeeshop nereby
Stayed 2 nights in Mar 2025