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Hilton Garden Inn Albany

4.0 star property

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Photo gallery for Hilton Garden Inn Albany

Bar (on property)
Meeting facility
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3 Toll Place, Albany, WA, 6330
  • Albany Entertainment Centre
    ‪2 min walk‬
  • Town Hall
    ‪10 min walk‬
  • Middleton Beach
    ‪6 min drive‬
  • Albany, WA (ALH)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | View from room

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room Harbour View

1 bedroom, premium bedding, in-room safe, desk

King Guest Room Harbour View

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room Partial Harbour View

1 bedroom, premium bedding, in-room safe, desk

King Guest Room Partial Harbour View

9.0 out of 10
Wonderful
(31 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Single Beds, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hilton Garden Inn Albany

Hotel in Albany with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Hilton Garden Inn Albany offers 108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Albany. During your stay, you're just a quick walk from Albany Entertainment Centre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Amenities include free lobby newspapers, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Albany Entertainment Centre and 5 minutes by foot from Albany Visitor Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Albany. Free self parking is available.

This 4-star Albany hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Hilton Garden Inn Albany has a restaurant on site.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 per person
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 9.95 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hilton Garden Inn Albany Hotel
Hilton Garden Inn Albany Albany
Hilton Garden Inn Albany Hotel Albany

Hilton Garden Inn Albany Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 336 reviews
Rating 8 - Good. 102 out of 336 reviews
Rating 6 - Okay. 29 out of 336 reviews
Rating 4 - Poor. 8 out of 336 reviews
Rating 2 - Terrible. 3 out of 336 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton perfection

This trip was the second time that I have stayed at the Albany Hilton, and both times were excellent. This is a comparatively new hotel, in a beautiful location near the harbour front, with great views and walks, close to several good eating options, and walking distance to the centre of town and shopping. Everything in the hotel is new and comfortable, with courteous friendly staff.
Stayed 4 nights in Mar 2025

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay again after an initial problem with an alarm that couldn't be silenced in the room in the early hours. A room upgrade was provided for the 2nd night and a complimentary meal in the restaurant as compensation which was excellent.
Stayed 2 nights in Mar 2025

6/10 Okay

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great to have a Hilton in Albany

Great hotel being only about 6 months old. Room is comfortable and very quiet. Breakfast was good with fresh juices and home made baked beans. Staff were all friendly. Check in could have been a better experience, but apart from that a good stay
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities, room comfort

So much better

So much better than the last time we stayed with staff able to communicate with us and assurance that we wouldn't be charged twice like we were the time before and taking 6 long painful weeks trying to get our money back.
Stayed 3 nights in Mar 2025

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for stopover in Albany

Great location in the harbour area of Albany. Comfortable room with a view of the harbour. Town is accessible via a bridge over the road. There is a restaurant on site, which serves excellent food. There is also a pub next door but closed on Tuesdays.
Stayed 2 nights in Feb 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our view of the harbour and proximity to the cafe's and shops.
Stayed 2 nights in Mar 2025

8/10 Good

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant business stay

Everything was good but the curtains need to be upgraded, they did not block out the light.
Stayed 3 nights in Mar 2025

2/10 Terrible

M

Stayed 5 nights in Feb 2025

6/10 Okay

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The experience was not a Hilton-worthy one

All good but could be easily amazing. No toilet bowl brush: unforgivable. Your overall breakfast experience is not the standard I expect from Hilton. Some cheap motels do better. I wouldn’t give your croissants to a dog. Coffee is average and overall breakfast food is of average quality. Some… front of house staff in tank top and everyday trainers is NOT professional. Until I know for sure all this has changed for the better, I will not come back and stay in this hotel and will recommend to my network of fellow travellers to avoid. This said, your a la carte dinner food is of a much higher standard than your actual hotel grade. It’s very very good. So you have a serious problem with your overall standards : in food quality, in staff uniforms an some minor facilities items. When I think HILTON, I sadly think INCONSISTENCY.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the short stay,
Stayed 2 nights in Jan 2025

8/10 Good

Benjamin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were uncomfortable, parking was at a premium. The staff were friendly and the rooms were clean.
Stayed 2 nights in Jan 2025

8/10 Good

Casandra

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, right across from Due South. Nothing to complain about!
Stayed 2 nights in Jan 2025

6/10 Okay

Anthony

Liked: Cleanliness, room comfort

Not what we’re used to with Hilton.

Pretty basic and out of the main eating/shopping district. A bit inconvenient in inclement weather.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Stayed for 2 nights and it was a shame to leave. Great location and close to everything.
Stayed 2 nights in Jan 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely place to stay, we thoroughly enjoyed our time. The restaurant and service was excellent. The only suggestion is to introduce a no thongs dress code for the restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony, Sunset Beach

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel in a fabulous location. Wonderful views and within a short walk to the center of the town.
Stayed 3 nights in Jan 2025

8/10 Good

Kym

Travelled with family
Didn’t like it doesn’t have a swimming pool. Spare bed wasn’t set up on arrival.
Stayed 6 nights in Jan 2025

10/10 Excellent

Cathy

Stayed 1 night in Jan 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay when visiting Albany.
Stayed 2 nights in Jan 2025

6/10 Okay

Zoe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff are great(although understaffed during our stay which was peak). Unfortunately we had some electrical and air con issues during our stay, which were both resolved. The gym is nice and well equipped. The hotel is new and everything is in great condition and nice comfy bed and linens. The cleanliness of the bathroom, specifically the shower was not great. Mould that hasn't been removed between tiles. Perhaps more time spent doing a deep clean between guests. I didn ‘t like that the shower cap, slippers and sewing kit had to be requested. I realise this is not a 5 star hotel, but just the basics like a note pad and pen would be a nice touch. Especially as this hotel is utilised by corporates for work trips. Food wise we dined in at the on site restaurant for dinner. It was sub par and hit and miss. Meal was overcooked and the veg looked a bit sad. I highly recommend the food at “Due South” which is a 30 second walk from the hotel. That said my husband’s prawn dish was lovely. Overall I would stay again, but more likely in a business capacity rather than leisure. A heated pool especially for the colder months would be a great add on!
Stayed 3 nights in Dec 2024

10/10 Excellent

martyn, perth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.clean and a great buffet breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sea. Quiet.
Stayed 3 nights in Dec 2024