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Comfort Suites Albuquerque/North Journal Center

2.5 star property

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Photo gallery for Comfort Suites Albuquerque/North Journal Center

Free buffet breakfast
Exterior
1 bedroom, premium bedding, desk, iron/ironing board
Meeting facility
Indoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5251 San Antonio Dr NE, Albuquerque, NM, 87109
  • Place, ITT Technical Institute
    ‪14 min walk‬
  • Place, Cliff's Amusement Park
    ‪1 min drive‬
  • Place, La Luz Trail
    ‪5 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Comfort Suites Albuquerque/North Journal Center

An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Suites Albuquerque/North Journal Center offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Albuquerque/North Journal Center. During your stay, you'll be within walking distance of Cliff's Amusement Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Balloon Fiesta Park and 6 minutes from Sandia Casino
  • Pets welcome for a fee (restrictions apply)
Comfort Suites Albuquerque/North Journal Center offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. The business-friendly Comfort Suites Albuquerque/North Journal Center also features complimentary newspapers in the lobby, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 8 2026 to June 12 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from April 6 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Albuquerque
Comfort Suites Hotel Albuquerque
Comfort Suites North Albuquerque Balloon Fiesta Park Hotel
Comfort Suites North Albuquerque Balloon Fiesta Park Albuquerque

Comfort Suites Albuquerque/North Journal Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 188 reviews
Rating 8 - Good. 45 out of 188 reviews
Rating 6 - Okay. 26 out of 188 reviews
Rating 4 - Poor. 18 out of 188 reviews
Rating 2 - Terrible. 22 out of 188 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

soheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Yolanda

They do their best, bed was very comfortable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well for us. If in the area again, we’ll probably stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Everything was clean, the staff was kind, and the breakfast was great.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness
Disliked: Amenities
Rom was clean and staff very friendly
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Lots of construction going on at the hotel. Breakfast was OK, but nothing special.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Overall a pleasant stay, the beds and pillows were super comfy
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Esmerejildo

Liked: Cleanliness, amenities, property conditions & facilities
Cozy, comfortable, relaxing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Virgil J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town visiting family. Convenient location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
The customer service was very good. They went beyond their job description to make us feel at home
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Great place to stay and good breakfast. I would stay again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding...sincerely concerned about our satisfaction.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Victor

Liked: Cleanliness
Disliked: Property conditions & facilities
The best part of the stay was the gurl who runs the breakfast. Great job! Kudos to her. Other than that, the shower didn't work, the hairdryer didn't work, the blackout shade didn't close all the way, and the remodel new construction was very sloppy and unprofessional.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable room, tolerable breakfast
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, being renovated, desk staff friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful and accommodating.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go-to place to stay when we need a small get away
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sarah

Liked: Staff & service
We slept well
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Filiberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, it´s going through some renovations so I´m sure it will improve once it´s finished. The room was clean and comfortable. Breakfast had a nice selection. Nice location, and safe.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Just a real nice place to stay. It deserves its 8+ customer rateing.
Stayed 2 nights in May 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
Clean rooms and nice staff. Could use some updates
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast, very clean. Will be staying again in the future.
Stayed 3 nights in Oct 2024