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Bonnie Castle Resort & Marina

3.0 star property

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Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Fridge, coffee/tea maker
Exterior
Marina
Banquet hall

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
31 Holland Street, Alexandria Bay, NY, 13607
  • Place, Boldt Castle
  • Place, Heart Island
  • Place, Thousand Islands Winery
    ‪9 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
This hotel features a restaurant, a bar/lounge, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, ATM/banking services, and a banquet hall. Housekeeping is available on request.
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Bonnie Castle Resort & Marina. During your stay, you're just a quick walk from Saint Lawrence River. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and an ATM
  • 9 minutes by car from Thousand Islands Winery and 15 minutes from Thousand Islands Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

Riverside Sports Bar - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 233 out of 1013 reviews
Rating 8 - Good. 298 out of 1013 reviews
Rating 6 - Okay. 252 out of 1013 reviews
Rating 4 - Poor. 136 out of 1013 reviews
Rating 2 - Terrible. 94 out of 1013 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Christina

Travelled with partner
We did the upgrade for a room with a balcony facing the river, the view was beautiful, the balcony was super small, to the point that my husband could not sit facing the water, he had to turn sideways. The resort is dated but clean for the most part. The service was mixed, The Pointe was good, The Manor was terrible and they weren’t even busy. It was convenient to the boat tours and shops.
Stayed 3 nights in Jul 2025

6/10 Okay

Gene

Liked: Cleanliness, staff & service, room comfort
Room 223 shower water pressure was terrible. Need to replace the shower head. Counter top in the path room needs to be repaired. House Keeping was excellent!!
Stayed 2 nights in Aug 2025

4/10 Poor

Jami

Stayed 2 nights in Jul 2025

6/10 Okay

Vic

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Margaret

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is extremely dated and you are issued actual keys for your room. Our room had no secondary lock or peephole on the door. The lock could have been easily picked by a child. Also there is no lock to keep people from accessing the hotel hallway from the outside. In addition, there are no elevators to access the second and third floor rooms which is clearly an ADA violation. One of the worst hotels I’ve ever been to.
Stayed 2 nights in Jul 2025

6/10 Okay

Shelby

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was super friendly, bed was comfortable. Great outdoor pool area, and jacuzzi worked just fine.
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are still from 1980s. The pictures don’t match what it looks like, furniture is old, bathrooms are old. Only thing that have done is paint and new floors in the room
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a great time here. Close to the village. We had the indoor pool to ourselves . Not enough time outdoor pool. In our building there was only 1 other car. No restaurant or pub opened it was a Monday so needed to go into the town. The room was average but definitely dated. We stayed here years ago when our girls were very young.
Indoor pool area
Indoor pool
Indoor hot tub
View from indoor pool deck
Stayed 1 night in Jul 2025

2/10 Terrible

Man

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not match online description
Stayed 1 night in Jul 2025

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Bonnie Castle

The staff and location were wonderful. We were scared when we walked into the Manor Restaurant because literally no one was there on a Saturday night - we had a wonderful dinner overlooking Boldt Castle. The prime rib was excellent! The hotel and property have not had an update since probably the 1970’s but it was clean.
Stayed 2 nights in Jul 2025

8/10 Good

Melanie

Stayed 2 nights in Jul 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place to stay.. would have liked better view of the river.
Stayed 3 nights in Jul 2025

6/10 Okay

Rex

Disliked: Staff & service, property conditions & facilities, room comfort

A bay

Clean for most part— The place is old and tired Even to holes through roof Stairs and railings questionable Expensive Did not have a breakfast offering
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location on tbe river
Stayed 1 night in Jun 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The resort is a little dated but I really liked it. The grounds are fantastic and the out door pool was nice for families.
Stayed 2 nights in Jul 2025

4/10 Poor

Page

Travelled with family and small children
Disliked: Property conditions & facilities
Room is spacious but in need of repairs. Gaps between tiling along tub in bathroom, mold on ceiling tiles above shower, and 2 outlets didn’t work in the main room. Doorknob didn’t want to turn half the time and the room was musty despite the AC running.
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend the weekend and watch the independence day fireworks....
Stayed 2 nights in Jul 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The images on website do not mirror reality. It had a dirty and dilapidated feel to it. Ice machine didn’t work and rooms brought us back to the 1970’s. Would not stay here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Donald

Disliked: Amenities
Not value for the price
Stayed 2 nights in Jun 2025

6/10 Okay

Gabriella

Travelled with family
Liked: Staff & service
Online made it look a lot better 😬 it wasn’t a terrible stay but I wouldn’t stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Bridget

Travelled with group
Liked: Cleanliness, staff & service

Stay was average

It was ok. The staff were good but the room was average/below. The bed was awful. The place was old and needs a bunch of updates.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained motel by a lake.

Well maintained motel in attractive location opposite Boldt Castle in Lake Ontario. Nice big outdoor pool. Can walk to the restaurants of Alexandria Bay. Be aware that they sometimes have motorcycle groups staying there ( noisy engines). Easy access to Canada via nearby 24/7 border crossing.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeerawan, Rockville Centre

Travelled with group
Me and my Thai friends were treated like garbage by the front desk staff on June 20,2025 around 430-5pm. Your staff member claimed she couldn't find our reservation when we told her our names. When it took us a moment to look up the reservation on our phones the elderly white woman yelled at us telling us to spell our names and when we laughed nervously she yelled at us that it is not funny. She was very rude and racist. Instead of politely asking us to spell our Thai names she berated us like we weren’t human beings deserving of respect. I’d advise all non-white travelers to stay clear of this hotel and spend your money elsewhere.
Stayed 2 nights in Jun 2025