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SureStay Hotel by Best Western Alexandria

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Alexandria

Free daily continental breakfast
Reception
Exterior
Lobby
Free toiletries, hair dryer, towels, soap

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
6017 Old Boyce Rd, Alexandria, LA, 71303
  • Place, OakWing Golf Club
    ‪5 min drive‬
  • Place, Rapides Parish Coliseum
    ‪10 min drive‬
  • Place, Johnny Downs Sports Complex
    ‪10 min drive‬
  • Airport, Alexandria, LA (AEX-Alexandria Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;with Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor;with Sofabed)

8.4 out of 10
Very good
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor;with Sofabed)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor;with Sofabed)

8.0 out of 10
Very good
(27 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Alexandria

Hotel in Alexandria with free breakfast and a 24-hour front desk
This hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Alexandria offers 61 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

This Alexandria hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Alexandria. During your stay, you'll be close to OakWing Golf Club. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Just a 4-minute drive from OakWing Golf Club and 6 minutes from Southern Forest Heritage Museum & Research Center
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Hotel by Best Western Alexandria. Self parking is free.
Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Super 8 Alexandria 49
Super 8 Alexandria 49 Motel
Super 8 Alexandria 49 Motel Alexandr I
Super 8 Alexandria I 49
Super 8 Alexandria I 49 Motel
Super 8 I 49 Motel
Super 8 I 49
Super 8 Wyndham Alexandria I-49 Motel
Super 8 Wyndham Alexandria I-49

SureStay Hotel by Best Western Alexandria Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 974 reviews
Rating 8 - Good. 276 out of 974 reviews
Rating 6 - Okay. 186 out of 974 reviews
Rating 4 - Poor. 94 out of 974 reviews
Rating 2 - Terrible. 131 out of 974 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Booked room for 2 days, Room had a musk odor, and the comforter had stains. The chair in room was dusty & stained. Housekeeping did not refresh the room the next day, I had to ask for clean towels.
Stayed 2 nights in Jun 2025

10/10 Excellent

brandon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a bad odor. The furniture was stained and look like someone shook up a coke. Opened it and it splattered allover the wall. The air did not workin that room. Was moved to another room. Had no TV and the furniture was the same. Had to cancel reservation and book another hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

CAirra

1st room was
Stayed 1 night in Jun 2025

8/10 Good

BRANT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The managers Tara and Jerry were EXTREMELY helpful. The room was aged but clean.
Large pictures on the wall.
Self made waffles for breakfast. They had biscuits, muffins, cereal, toast, and yogurt also.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lakisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a bag over the smoke detector. I pulled the curtains back and the window was full of cobwebs, dust, and dirt. The fitted sheet was flipped inside out on the bed, more than likely because it was dirty and unchanged. The table and tv stand were dirty as well. I asked the front desk for bleach so I could clean myself, given I had driven 7 hours and everything else in town was booked. The best thing about the property was the desk staff with blue hair who was nice enough to cancel my reservation and greet me with kindness and a smile. She also apologized for the condition of the room. The night before there was a couple complaining of gnats in their room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Yogitha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoke free room is full of smoke smell Bathroom was worst and bedding and towels are not clean
Stayed 1 night in Jun 2025

10/10 Excellent

Londa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful at check in and any questions we had were answered
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We got to check in early. The kids were a little disappointed about the size of the pool. It looked alot bigger in the pictures. Too many ppl in there all day .
Stayed 1 night in Jun 2025

10/10 Excellent

Kaila

Stayed 2 nights in May 2025

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first choice everytime I need to stay in town
Stayed 1 night in Jun 2025

2/10 Terrible

My

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dangerous
Stayed 5 nights in Jun 2025

2/10 Terrible

Josue

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoking smell from entrance to room. Room also smells to smoke. Sofa bed dirty and i really terrible state. We went with my kids and just stay for 5 minutes and had to left to another place. They said they will try to refund but nothing happened so far. Just worst experience.
Stayed 1 night in May 2025

2/10 Terrible

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Kristy

Travelled with family
The stay was okay, the breakfast was horrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Addison

Liked: Cleanliness, amenities, property conditions & facilities
I love the pool!!!
Stayed 2 nights in May 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Shari

Stayed 1 night in May 2025

10/10 Excellent

shandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet budget 1 day stay

It was a nice, inexpensive stop halfway to our destination. Was a clean room, friendly staff. Had a nice little cold breakfast area, cereal, yogurt, muffins, sausage biscuits, also a waffle iron to make your own waffle. I was sad that the juice machine was not working but there was coffee and milk.
Stayed 1 night in May 2025

8/10 Good

Roane

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Shanna

Stayed 1 night in Mar 2025

2/10 Terrible

Shelby

Stayed 5 nights in May 2025

2/10 Terrible

Shelby

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have bed bugs! I got bit staying there at least 30 bites on my back side and took off the sheets and the mattress cover was disgusting!! We took pictures of all of it. Staff didn't care. The whole hotel smelled like marijuana day in and out. Vending machines broken. Burn holes in the rooms on the covers and floors. Do not stay here they will not do anything for you. Breakfast was a joke. Sausage biscuits were not just cold but still frozen. Juice was empty majority of the time. If you don't want anything going missing from your room or people listening at your door or peeking through your peep hole don't stay here!! We had to borrow the vacuum because the floors were disgusting and didn't trust the staff to be in there so we had to do it ourselves. Mold in the coffee pot in the room. Just the most horrible experience. My husband got an infection on his leg after getting in the pool also and had to go to doctor to get antibiotics. If you're looking for a safe decent place to stay it's not this hotel.
Stayed 1 night in May 2025