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The Grand Plaza Hotel Smouha

4.0 star property

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Photo gallery for The Grand Plaza Hotel Smouha

Lunch and dinner served
Property video
A hotel entrance with a sign reading 'The Plaza Grand Hotel,' a covered walkway, and potted plants.
Lunch and dinner served
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
14th May Avenue, Smouha, Alexandria
  • Place, Green Plaza Mall
    ‪9 min walk‬
  • Place, Antoniades Garden
    ‪4 min drive‬
  • Place, Smouha Sporting Club
    ‪4 min drive‬
  • Airport, Alexandria (HBE-Borg El Arab)
    ‪81 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a TV mounted on the wall, a green sofa, a wooden coffee table, and a patterned rug.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, two bedside tables, a desk with a chair, a small table with chairs, and a large window with curtains.

Family Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Triple Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, desk, chairs, a TV, and a painting on the wall.

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, desk, chairs, a TV, and a painting on the wall.

Superior Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

The Grand Plaza Hotel Smouha

This hotel features a restaurant, a coffee shop/cafe, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Grand Plaza Hotel Smouha offers 279 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at The Grand Plaza Hotel Smouha, you're just a quick walk from Green Plaza Mall. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Just a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A business center and 3 meeting rooms are available. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. The business-friendly The Grand Plaza Hotel Smouha also features concierge services, laundry facilities, and 24-hour room service. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Alexandria hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2,368 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Self parking fee: USD 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at The Grand Plaza Hotel Smouha.

Property is also known as

Grand Plaza Hotel Smouha Alexandria
Grand Plaza Hotel Smouha
Grand Plaza Smouha Alexandria
Grand Plaza Smouha
The Plaza Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel
The Grand Plaza Hotel Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel Alexandria

The Grand Plaza Hotel Smouha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 128 reviews
Rating 8 - Good. 43 out of 128 reviews
Rating 6 - Okay. 15 out of 128 reviews
Rating 4 - Poor. 6 out of 128 reviews
Rating 2 - Terrible. 8 out of 128 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ruksana

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful and friendly staff.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Subramani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, good upkeep and very courteous staff. Definitely recommended.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great breakfast
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
In the over all experience it’s very good
Stayed 12 nights in Nov 2025
Verified

10/10 Excellent

Aref

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, reasonable price, great amenities, not central but not far from important places either. Helpful staff. Overall a good experience
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Hany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, thank you for the professional staff.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, but the rest was quite average for a 4 star stay.
Stayed 3 nights in May 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gd place
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Chengda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was good, the bed comfortable, the breakfast okay. The stuff were kindly and helpful.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Meron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night at this hotel. It was stressful and we arrived late at night. After a near accident with a truck, asked my friends who drove me to stay and drive the day after. The hotel changed the room for us for a fee and managed to let us park at the property. Super service and very nice hotel. I would have definitely stayed if i had not booked an apartment in downtown prior to arrival.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was a saving-grace!

This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Souheil

$20 per night is more like it
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022
Verified

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the price. Some of the staff—especially the one helping with luggage—seemed more interested in getting a tip than actually helping. All the other staff were very professional.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Khaled

Liked: Cleanliness, staff & service
The sitting area by the reception is not clean
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Victor M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only part i did not appreciate was the fact that my fiance was not allowed to go to my room because we did not have marriage documents, aside from that everything was perfect, better than anywhere else i've traveled to..
Stayed 11 nights in Apr 2025
Verified

8/10 Good

Nikki

Liked: Cleanliness, staff & service

Thankful

I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities
All things is good no any complant
Stayed 1 night in Aug 2022
Verified

8/10 Good

Davit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Ahmed

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Wafaa

Staff is very good,the problems is:bed not comfortable,room has water smells not good, Louby disappears behind the a huge columns, Louby has smoking smell,so you can’t setting to drink coffee or to talk with your family and friends, They allowed to smoke inside the hotel it’s bad behavior.hotel lies on rush area always crowdy, Near mosque.no hair drayer (they said you have to ask),there’s no iron,no creamer for coffee.
Stayed 10 nights in Nov 2025