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Hotel dos Lagos

2.5 star property

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Photo gallery for Hotel dos Lagos

Standard Twin Room | Property grounds
Lobby
Front of property – evening/night
Deluxe Suite, 2 Single Beds
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Alterosa 101 jardim vista Alegre, Alfenas, MG, 37132-166
  • Place, Federal University of Alfenas
    ‪6 min drive‬
  • Place, Nossa Senhora do Carmo Parish
    ‪45 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel dos Lagos

Concierge services, a 24-hour front desk, and a garden are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided.
Hotel dos Lagos offers 26 accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel dos Lagos, you'll be within walking distance of Federal University of Alfenas. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include a concierge
  • Just a 3-minute drive from Federal University of Alfenas and 6 minutes from Furnas Lake
Free breakfast is available daily. WiFi is free in public spaces. Hotel dos Lagos also features a garden, concierge services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This Alfenas hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7:30 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10 AM on weekdays and 7:30 AM to 10 AM on weekends

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 13 2023 to May 1 2024 (dates subject to change).
This property will be closed from November 13 2023 to February 4 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel dos Lagos Alfenas
dos Lagos Alfenas
Hotel dos Lagos Hotel
Hotel dos Lagos Alfenas
Hotel dos Lagos Hotel Alfenas

Hotel dos Lagos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

João Batista

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Sugiro um pouco de treinamento e profissionalismo

Vaso sanitário da suite estava entupido. Fomos acomodados em outra suite com configuração diferente da contratada, a cama era individual quando o contratado era casal. Horário do café combinado para 9:00 h e foi servido às 9:45 h, tínhamos compromisso marcado.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Wilfredo Carlos

Disliked: Property conditions & facilities, room comfort

Hotel dos lagos

Mal estado de conservação das instalações Higiene precária ; encontrei uma baratinha já morta atrás do criado-mudo O quarto tem muita claridade no quarto vinda da sala Café da manhã muito sofrível Muito !
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Tacio Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendo, mas seria melhor se tivesse estac

Adorei a experiência! Quarto confortável, café da manhã delicioso, o único defeito é não ter garagem e o carro ter que dormir na rua.
Stayed 3 nights in Mar 2021
Verified review

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Preço bom e ótimo atendimento
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom!!! Muito atenciosos e cuidadosos. !! Tudo muito limpo
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Marcelo José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel confortável com singelo café da manhã. O ponto negativo é a falta de estacionamento. O que tem é muito apertado e estava cheio, fazendo com que meu carro dormisse na rua.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpeza e simpatia dos funcionários. Excelente custo benefício
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo conforme descrito

Tudo conforme descrito, recomendo .
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

MARKETING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples mas bem organizado e limpo

Simples mas bem organizado e limpo
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Helio Silva Santos

Liked: Cleanliness, staff & service, property conditions & facilities

CAMA DE CASAL

DEVERIA TER CAMA DE CASAL
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Gleisson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo e confortável.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities

Boa satisfação

Bons atendentes,educados e prestativos.Parabéns!
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Cândido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento dos melhores.

O atendimento é de altíssima qualidade. Desde a atendente Jéssica, passando pelos serviços prestados com qualidade e disponibilidade pela funcionária Rosilene até o atendimento especialíssimo de Vanessa.
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness
O destaque foi o valor da diária . Acessivel. A decepção foi com a limpeza. Um cobertor sujo. Com uma meleca seca. Eca. E, principalmente com.o café da manhã. Não há espaço comum.para o café. Ele ê entregue no quarto. Uma fruta. Duas garrafinha: uma de cafe outra de leite, pão, queijo e presunto em formas de idopor plastificado. Pão de queijo e um.bolo desses industrializados. Cafe simples, mas não caprichado. Já q se propõe a servir café, penso q deveriam ter um capricho maior. Ê isso. Não me hospedaria novamente.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Marisa

Liked: Cleanliness, staff & service
Ótima localização, atendeu perfeitamente as minhas necessidades.
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
O quarto é amplo, bom armário, tem ainda uma sala com mesa, TV, sofá, pia, etc. Mas ficamos no terceiro piso, sem elevador. O café da manhã é bem fraco, servido em uma cesta no quarto. Nem pratos eram disponibilizados. As migalhas do pão caíam na mesa. Ao havia uma cadeira e um banco alto, ou seja, uma pessoa tomava o café sentado na altura da mesa. O banheiro tem espaço mal aproveitado, nem havia onde estender as toalhas. O papel higiênico estava solto, na pia.
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

KEI MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foco no custo-benefício

Quarto e banheiro limpos e higiênicos, bom custo-benefício, bom chuveiro, ótimo wifi no quarto, atendimento atencioso. O café da manhã no quarto foi suficiente, mas bem abaixo em variedade do que esperamos num hotel, e começa tarde (7h30) no fim de semana. O estacionamento não tem vaga para todos.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

wilza karla

Reclamações

Não gostei do café da manhã servido no quarto, sem opção de escolha. Não gostei da acomodação.
Stayed 4 nights in Feb 2019
Verified review

6/10 Okay

MELINA

Disliked: Cleanliness, room comfort
Tinha uma barata no meu quarto, que era tbm muito quente. Tinha apenas 1 ventilador minúsculo q não foi capaz de atender a demanda frente ao calor.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpos e arrumados. Como opção para terceiro hóspede sofá cama, esta velho, colchonete rasgado e com as almofadas manchadas, foi solicitado colchão, sendo atendido. válvula hidra vazando e tampa do vaso sanitário quebrada. O café vem servido em bandejas de vime no quarto.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveller

Foi diferente e agradável o café da manha no quarto.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Jean C

O pessoal do hotel é muito cordial.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Jarcilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários educados, quarto simples, porem limpo e aconcheganrte
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Bom para quem procura custo benefício

Para quem busca uma opção simples. O ponto forte foi a cama e a ante-sala do quarto luxo, ele é bastante amplo, recomendo. Alguns pontos deixaram a desejar e sugiro que a administração resolva: lençóis estavam rasgados (tive que solicitar reposição); o chuveiro possuía várias saídas bloqueadas, saindo alguns poucos pingos e o café da manhã é muito simples (não custava incluir uma fatia de queijo e presunto e um pedaço de bolo).
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Junia

Stayed 1 night in Oct 2022