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3.8 out of 5

"Staff very friendly, room very clean and comfortable " More

By a verified traveller on Tue 01 Oct 2019

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Standard Twin Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€109* Per night/room 15 Jun - 16 Jun

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Mercure Alice Springs Resort's good location. During your stay, you're just a quick walk from Olive Pink Botanic Garden. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a poolside location while dining at Barra on Todd Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the location and the helpful staff
  • Within a 10-minute walk of Olive Pink Botanic Garden and Mbantua Fine Art Gallery and Cultural Museum

Mercure Alice Springs Resort ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Alice Springs Resort

Everyone (3)
5 out of 5
Staff very friendly, room very clean and comfortable

Posted by on 1 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Emma

Thank you for taking the time to review Mercure Alice Springs Resort, i'm so pleased you had a great stay and hope to welcome you back in the future for another memorable experience! Warm regards, Emma Todd General Manager

2 out of 5

Room not clean

Room not clean. In need of refurbishment bed poor condition.

Posted by on 20 Oct 2017

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4 out of 5
Mats in the gymnasium might be great. Otherwise very good.

Posted by on 12 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Mercure Alice Springs Resort Team

Thanks for the feedback, we will certainly look at whether we can arrange these.

4 out of 5

Hintansa väärti

Mukava hotelli lähellä keskustaa. Uima-allas alue mukava tosin itse allas on jo päässyt rapistumaan. Huone oli tilava ja siisti.

Posted by , from Helsinki on 4 Mar 2017

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About the Mercure Alice Springs Resort

Location 34 Stott Terrace, East Side, NT 0870

Property Features

Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Alice Springs Resort. Self parking is free.

  • 139 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1974
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Alice Springs Resort offers 139 accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Barra on Todd Restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

This property uses solar energy

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses solar energy.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Car recommended
  • UnionPay
  • Guest education on local ecosystems and culture
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Renewable energy source - solar
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 20 to 35 for adults and from AUD 12 to 15 for children
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alice Springs Chifley
  • Alice Springs Chifley Resort
  • Alice Springs Resort
  • Chifley Alice Springs
  • Mercure Alice Springs Resort Opening July 2017
  • Chifley Resort
  • Chifley Resort Alice Springs
  • Resort Alice Springs
  • Mercure Resort Opening July 2017
  • Mercure Alice Springs Opening July 2017
  • Mercure Opening July 2017
  • Mercure Alice Springs
  • Chifley Alice Springs Resort
  • Mercure Alice Springs Resort (Opening July 2017)
  • Mercure Alice Springs Side
  • Mercure Alice Springs Resort Hotel
  • Mercure Alice Springs Resort East Side
  • Mercure Alice Springs Resort Hotel East Side

You should know

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.