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HĂŽtel Universel

3.5 star property

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Photo gallery for HĂŽtel Universel

Food court
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Place, Centenary Footbridge
    â€Ș5 min walk‬
  • Place, Alma College
    â€Ș7 min walk‬
  • Place, Mario-Tremblay Centre
    â€Ș1 min drive‬
  • Airport, Roberval, QC (YRJ)
    â€Ș67 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(63 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

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The price is €97
includes taxes & fees
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About this property

HĂŽtel Universel

Family-friendly hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
HĂŽtel Universel offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
During your stay at HĂŽtel Universel, you're just a quick walk from Alma College. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine while dining at Pacini
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, body wraps, or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, complimentary bicycles, and a playground
  • 10.5 mi (17 km) from Lac St Jean Beach and 14.2 mi (22.9 km) from Jardin Scullion
HĂŽtel Universel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness center, and a terrace are also featured at the family-friendly HĂŽtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Pacini - This restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 008072, 2026-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
HĂŽtel Universel Alma
HĂŽtel Universel
HĂŽtel Universel Alma
HĂŽtel Universel Hotel
HĂŽtel Universel Hotel Alma

HĂŽtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keven

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cyntia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximité et prix trÚs abordable.
Stayed 1 night in Sep 2025

4/10 Poor

Julia

Stayed 3 nights in Aug 2025

8/10 Good

Gilbert

Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Benoit

Stayed 1 night in Aug 2025

10/10 Excellent

Pierre James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine er restaurant dans l'hotel, tres pratique avec les enfants
Stayed 1 night in Aug 2025

10/10 Excellent

Pierre James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait pour 2 nuits avec les enfants. Confortable. Piscine
Stayed 1 night in Aug 2025

10/10 Excellent

Marie-Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Reynald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TrÚs bien situé. Impeccable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux séjour en famille

Tout était parfait, chambres spacieuses, service, propreté, bien situé, salle sécurisée pour les vélos.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great stay and great view.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vasilica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hĂŽtel, belles chambres, piscine
Stayed 1 night in Jul 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
TrĂšs bien
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
All was good.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Stayed 1 night in Jul 2025

8/10 Good

Christian

Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025