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28 Aug 2017 by Alimzhan - reservation manager
Dear Sir\Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
As a guest of Grand Hotel Tien Shan, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, a meeting room, and limo/town car service. Event space at this hotel measures 9555 square feet (888 square metres) and includes a conference centre. Spa services, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Grand Hotel Tien Shan. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Almaty hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Grand Hotel Tien Shan offers 78 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests are served a free buffet breakfast daily from 6 AM to 10:30 AM.
Restaurant Nauryz – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Kezdesu – This lobby lounge specialises in international cuisine. Open 24 hours.
L Fame Lounge and Leisure – This café specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Cigar Club – This bar specialises in international cuisine and only serves dinner.
24-hour room service is available.
2 indoor swimming pools are on site along with a sauna and a fitness centre.
Bali has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel Tien Shan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
