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KAIER

3.0 star property

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Photo gallery for KAIER

Reception
80-cm flat-screen TV with digital channels, Netflix, Hulu
80-cm flat-screen TV with digital channels, Netflix, Hulu
Front of property
80-cm flat-screen TV with digital channels, Netflix, Hulu

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
31 Aitieva, Almaty, Almaty Region, 050026
  • Place, St Nicholas Cathedral
    ‪2 min drive‬
  • Place, Hippodrome
    ‪2 min drive‬
  • Place, Almaty Central Stadium
    ‪3 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, City View

Standard Room, City View | Living area

Standard Room, City View

  • 20 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

KAIER

Hotel in Almaty with free breakfast and a 24-hour front desk
Along with concierge services, this hotel has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
KAIER offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. These individually decorated and furnished accommodations include desks. Guests can make use of the shared/communal kitchen. Bathrooms include showers, slippers, and hair dryers.

This Almaty hotel provides complimentary wireless Internet access. 80-cm flat-screen televisions come with digital channels, first-run movies, and Netflix. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

During your stay at KAIER, you'll be within walking distance of Auezov Kazakh Drama Theatre. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Fantasy World Almaty and a few minutes from Auezov Kazakh Drama Theatre
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly KAIER also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Lift (72 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Meal delivery service
  • Microwave on request
  • Paper towels
  • Refrigerator on request
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KAIER

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
KAIER offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

KAIER Hotel
KAIER Almaty
KAIER Hotel Almaty

KAIER Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Vicar

Travelled with family
Liked: Staff & service
Disliked: Amenities
The front desk staff are really helpful.
Stayed 6 nights in Aug 2025

10/10 Excellent

Nadezda

Stayed 4 nights in Jul 2025

6/10 Okay

Jude

Liked: Cleanliness, room comfort

It’s the choice I made ….

Inside the room was clean with ac and water bottles. But the door and the Frame itself wasn’t the most updated. Location was okay with quick walk to the bus route to the airport and main bus station. The breakfast was poor, I noticed the server bringing other plates of food look better than the plate I was given, mine had old brown apple slices and stale brown bread. Maybe the kitchen staff treated me less because I was a person of colour, probably. Front desk was ok and answered my questions.
Stayed 1 night in Aug 2024

6/10 Okay

Dilbar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

KIHYUN

Stayed 3 nights in Aug 2024