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Mildom Hotel

3.0 star property

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Photo gallery for Mildom Hotel

A modern staircase with marble steps and gold accents, leading to a dark-toned area.
Hallway
Luxury Suite, 1 Double Bed, Smoking | Living room
Lobby
Luxury Suite, 1 Double Bed, Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Bogenbay Batyr 128 Str., Furmanov, Almaty, 50000
  • Place, Zenkov Cathedral
    ‪3 min walk‬
  • Place, Almaty Opera House
    ‪7 min walk‬
  • Place, Panfilov Park
    ‪10 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Bedroom, City View

Basic Single Room, 1 Bedroom, City View

Basic Single Room, 1 Bedroom, City View

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Double Bed, Smoking

Luxury Suite, 1 Double Bed, Smoking

Luxury Suite, 1 Double Bed, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Double Or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Luxe Suite

Premium bedding, minibar, in-room safe, desk

Luxe Suite

  • Sleeps 2
  • Free Wi-Fi

Comfort Double Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

Basic Single Room, 1 Bedroom, City View

  • Sleeps 1
  • Free Wi-Fi

Luxury Suite, 1 Double Bed, Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Mildom Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and laundry facilities.
Mildom Hotel offers 79 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Mildom Hotel, you're just a quick walk from Almaty Opera House. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Awesome Bar
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Almaty Opera House and Zenkov Cathedral
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Mildom Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Almaty hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Awesome Bar - This restaurant specializes in Modern European cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Awesome Bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 3 floors
  • Baroque architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mildom Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 10000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 5000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mildom Hotel Almaty
Mildom Hotel
Mildom Almaty
Mildom
Mildom Hotel Hotel
Mildom Hotel Almaty
Mildom Hotel Hotel Almaty

Mildom Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 56 reviews
Rating 8 - Good. 20 out of 56 reviews
Rating 6 - Okay. 8 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 5 out of 56 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jacqueline

This is a very basic hotel with small rooms and no elevator. Staff were friendly and helpful most of the time
Stayed 2 nights in Oct 2025

8/10 Good

ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay Outstanding Breakfast

Very comfortable stay, cleanliness very good, outstanding breakfast.
Stayed 3 nights in May 2025

6/10 Okay

Thor

Disliked: Property conditions & facilities
OK hotel in good location. Some stuff broken in room such as safety box. Expedia didn't properly disclose that $50 deposit must be paid when checking in for potential damages you may cause.
Stayed 3 nights in Nov 2024

2/10 Terrible

Boris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the condition that is in the photo

Everything is wrecked. Stinks from the very entrance. The guests were not coordinated and loud. Very disturbing from the start. Had to find myself another hotel at a higher cost at last minute rate. Can not rely on this booking as the condition is really poor
Stayed 1 night in Feb 2024

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory stay

Very clean. When I first arrived the AC did not work in my room but the problem was immediately addressed and there was no issue with customer service, the receptionist was very attentive. WiFi was not good.
Stayed 1 night in Aug 2023

10/10 Excellent

Semen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's pretty hotel in city center of Almaty. It's located near underground station "Almaty". A lot of bars and restaurants are near hotel. For extra money (5000tg) you can order very good breakfast.
Stayed 3 nights in Jul 2023

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

shahin

Liked: Cleanliness, staff & service
The location of hotel is good, but it needs renovation.
Stayed 3 nights in Sep 2022

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

TJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

6/10 Okay

Darkhan

Disliked: Cleanliness
Good location Cleanliness 1/10
Stayed 1 night in Sep 2021

10/10 Excellent

Nelson, Alabama usa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. Down street good restaurant. Bar tender showed me opera Performer Also near walking area
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Pleased

Very friendly and helpful Staff. Our Room was clean and the bed was comfy. The prices was quite reasonable. It was in a Great Location. Breakfast was very good with a nice variety of hot and cold dishes. We loved to walk and so opted to do that from our Hotel most of the time, however if you use the Taxi - it is so very affordable. Love Almaty for the tourism; shopping and friendly Kazak people. I would stay at the Mildom again and would recommend it to others.
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
The Hotel wasn't bad but it needs some upgrade to be great: the bed was worn out, the breakfast was so so first day, second day it was much better (female staff). Positive: we were able to stay a couple hours extra in our room before leaving to the airport. Staff speaks English

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vladimir

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Yunlong, England

Liked: Property conditions & facilities

Tiny room without complimentary water

At the check out, hotel wanted to charge me a bottle of water in mini bar which I never consumed, and they didn't provide any bottle of complimentary water during my 6 days stay, very tiny room, not recommend

10/10 Excellent

Brian, Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in centre of Almaty

I stayed 3 nights at Mildom and was very pleased. The staff were brilliant and very eager to help. This was my first time in Almaty and the reception team did a fantastic job answering my questions, arranging transport, and recommending restaurants and places to see. The hotel is in a great location with most attractions within walking distance. If I were to visit Almaty again I would definitely consider staying here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city center. Close to everything thus good for sightseeing. The hotel is rather new and in a good shape

8/10 Good

Theodore, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good choice

Great location, very central. Friendly young staff with good English skills. Nice breakfast

10/10 Excellent

Marina, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almaty's perfect hidden hotel.

They set me up with great tour guides and good interpreter. Very reasonable prices and worth giving them business when we both end up winning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good and convenient choice with friendly staff

Good location, close to metro, restaurants and supermarkets

10/10 Excellent

Mitch, Simpsonville, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quiet hotel in Almaty.

Great hotel, have stayed before, and would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel, excellent value, great location

Quick stopover on route home. It's a fantastic little hotel, great receptionists who are friendly and efficient. Ideal location to explore the city and some wonderful places to eat close by.