27 Apr 2022 by Alua
Dear Eunghyun Thank you very much for your feedback! Your opinion is extremely valuable for us. We will be more than happy to see you among our guests in the near future! Warm regards, Alua Guest Experience Manager
27 Aug 2019 by Sabina Taipova
Thank you very much for your fabulous review. It is a pleasure to read that you enjoyed your stay with us. We look forward to welcoming you back again at Novotel Almaty City Center. Best regards, Sabina Taipova Guest Experience Manager
The property will be renovating from 27 May 2024 to 10 June 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Novotel Almaty City Center offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the eco-certified Novotel Almaty City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Almaty hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Novotel Almaty City Center offers 190 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Le Resto – This restaurant specialises in local and international cuisine. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Lobby Bar – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, in balance. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Novotel Almaty City Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
