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Sadu Hotel Almaty, a member of Radisson Individuals

3.5 star property

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Photo gallery for Sadu Hotel Almaty, a member of Radisson Individuals

Breakfast, lunch, dinner and brunch served
Creator video - submitted by Noceiling
Bar (on property)
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Nurlan Kapparov Street 169, Almaty, 050044
  • Place, Botanical gardens
    ‪4 min drive‬
  • Place, Almaty Central Stadium
    ‪4 min drive‬
  • Place, Big Almaty Lake
    ‪33 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, laptop workspace, soundproofing, free WiFi

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms

Hypo-allergenic bedding, laptop workspace, soundproofing, free WiFi

Family Room, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with a large bed, a desk with a chair, a TV, and a large window with curtains.

Premium Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a bed, a sofa, a TV mounted on the wall, a desk, and a chair.

Superior Room

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sadu Hotel Almaty, a member of Radisson Individuals

This hotel features an attached winery, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sadu Hotel Almaty, a member of Radisson Individuals offers 108 air-conditioned accommodations with complimentary bottled water and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include sports massages, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Sadu Hotel Almaty, a member of Radisson Individuals, you'll be within walking distance of Sunkar International Ski Jump Complex. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body treatments, massages, or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 4-minute drive from National Museum of Kazakhstan and a few minutes from Presidential Palace
  • Airport shuttle service available for a fee
A winery is on site. Sadu Hotel Almaty, a member of Radisson Individuals offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

5 meeting rooms and coworking spaces are available. Spa services, an arcade/game room, and multilingual staff are also featured at Sadu Hotel Almaty, a member of Radisson Individuals. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Almaty hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Seasonal outdoor pool
  • Wine tasting room
  • Winery

Family friendly

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sadu Hotel Almaty, a member of Radisson Individuals

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 18.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 21 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 18.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Sadu Hotel Almaty, a member of Radisson Individuals offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open May 15 and close September 30.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sadu Hotel
Sadu Hotel Almaty, a member of Radisson Individuals Hotel
Sadu Hotel Almaty, a member of Radisson Individuals Almaty
Sadu Hotel Almaty, a member of Radisson Individuals Hotel Almaty

Sadu Hotel Almaty, a member of Radisson Individuals Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana was brilliant, super helpful when I could not get a taxi app working. She went over and beyond to make sure I could get around to my appointments and back to the hotel and aiport. My stay was short but the room was very clean and quiet. The breakfast was a simple selection of local dishes but very healthy overall. I would stay there again. Ideal for business. Great customer service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Sadu Arena. Very nice room. Great food.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

D G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and modern

Helpful friendly staff and nice hotel. Situated about 20 minutes from down town but close to local shops. Helpful transfer service offered by the hotel. Front office staff speak English
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I used the hotel on a business trip. The building was new and cleanliness was felt throughout. The location is good, there is a ski jump right behind the hotel and you can see beautiful mountains. Esentai Mall is also within walking distance, which is good for shopping. The rooms are reasonably spacious, clean, and relaxing. The shower rooms and toilets are clean and I never felt uncomfortable with the dirtiness. The hotel front desk is friendly and accommodating in English. I could not communicate in English at the hotel restaurant, but the front desk staff helped me and I was able to enjoy a good meal. All the staff were friendly and really helpful. When I left the hotel, I experienced hospitality similar to that in Japan. I would like to use this hotel again when I visit Almaty.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

MUN KEONG

Disliked: Staff & service
Very bad service. Had one of the higher priced rooms but don't get service. No water, no make up room despite many many requests
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Merdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличное место для отдыха, приветливый персонал, супер сервис, номера новые, уютные. Рекомендую
Stayed 2 nights in May 2022