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Classic Lodges - The White Swan

3.5 star property

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Reception
Executive Double Room
Breakfast and dinner served, British cuisine
Front of property – evening/night
Breakfast and dinner served, British cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
Bondgate Within, Alnwick, England, NE66 1TD
  • Place, Alnwick Garden
    ‪3 min walk‬
  • Place, Alnwick Playhouse
    ‪3 min walk‬
  • Place, Alnwick Castle
    ‪4 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪40 min drive‬

Room options

View all photos for Classic Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Bedroom

8.6 out of 10
Excellent
(28 reviews)
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Bedroom

Classic Room, 1 Bedroom

Classic Room, 1 Bedroom

7.6 out of 10
Good
(9 reviews)
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double or Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 2 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Classic Lodges - The White Swan

Hotel with a restaurant, 5-minute walk to Alnwick Castle
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Classic Lodges - The White Swan offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Classic Lodges - The White Swan. During your stay, you're just a quick walk from Alnwick Castle. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Olympic Suite
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 3-minute walk from Alnwick Playhouse and 5 minutes by foot from Alnwick Castle
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The business-friendly Classic Lodges - The White Swan also features a terrace, a garden, and complimentary newspapers in the lobby.

This 3.5-star Alnwick hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 9:30 AM.
The Olympic Suite - This restaurant specializes in British cuisine and serves breakfast and dinner.
Hardy’s Bistro - This bistro specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hardy’s Bistro
  • The Olympic Suite

Things to do

  • Golf

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15.95 per person
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Classic Lodges White Swan Hotel Alnwick
Classic Lodges White Swan Hotel
Classic Lodges White Swan Alnwick
Classic Lodges White Swan
Classic Lodges The White Swan
Classic Lodges The White Swan
Classic Lodges - The White Swan Hotel
Classic Lodges - The White Swan Alnwick
Classic Lodges - The White Swan Hotel Alnwick

Reviews

Classic Lodges - The White Swan Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 149 out of 474 reviews
Rating 8 - Good. 173 out of 474 reviews
Rating 6 - Okay. 104 out of 474 reviews
Rating 4 - Poor. 37 out of 474 reviews
Rating 2 - Terrible. 11 out of 474 reviews

Reviews

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Past its prime

Hotel was pleasant but needs a lot of investment - tatty rooms and paint peeling off staircase etc. Could be really good if it was uograded
Stayed 2 nights in Jul 2025

6/10 Okay

Vince

No assistance with luggage as no elevators

The restaurant was great; however as seniors we were expected to carry our luggage up three flights of stairs as no elevators......shock no bus boy tor luggage assistance!! terrible
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overpriced.

All the staff were lovely but the room was unremarkable, dated and worn looking. I’d consider it greatly overpriced. The cooked breakfast was very limited for a vegetarian. I had only beans, mushrooms and tomato because all other options were meat! Good location in the town centre though.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff, good size room and an excellent breakfast. Our room was at the front of the hotel & there was a lot of noise late at night/early hours of the morning, we appreciate it was a Saturday but when you are travelling you do need a good night's sleep - not the hotels fault but it did affect our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room, comfortable bed
Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good enough stay

We stayed here en-route back from Scotland to Essex, primarily because we knew the S.S. Olympic First Class Lounge was here & we would be having breakfast in there! A unique experience it was. Good breakfast, too. The room itself was on the first floor & overlooked shops/pubs. Was a bit noisy with traffic up to a certain time & we heard a commotion coming from outside a pub. No air conditioning - we were there in a heatwave. Small double bed. It was OK, but nothing special. Alnwick itself is a lovely market town.
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Shabby

This place has got shabby, won’t go back.
Stayed 2 nights in Jul 2025

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness
The quality of the breakfast wasn't great
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness
Grand old building , room clean and tidy , excellent night’s sleep . Breakfast good loved the timed sit down . Significant problem in that to ensure right mix of tables, all through the meal tables were being dismantled rolled out to a storage room and others replaced and set . A bit like breakfast whilst refurbishment on going .
Stayed 1 night in Jun 2025

8/10 Good

Morag

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nerys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice welcome at check in. Room was spacious, clean and comfortable. Staff and service in the bar, casual dining and at breakfast were all good. Lovely food in the casual dining area. The only things we could fault were a loose toilet seat and the flush was difficult to use. The bathroom window didn’t open so everything in there was wet with steam the whole time
Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely staff. Rooms comfortable and clean but dated. Bathroom lacking. Breakfast cold and disappointing
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Travelled with family
Liked: Room comfort
Reception staff were lovely but this hotel has definitely seen better days and was quite over priced.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities
Lovely old hotel with beautiful dining room
Stayed 1 night in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Lounge area very nicely decorated.Overall an impressive interior with great dining hall. Unfortunately menu didn't reflect the quality of the building.Food fairly pedestrian. At breakfast no indication that fish( ie haddock smoked salmon ) available other than the usual English breakfast.Would have been good to have this choice at the start!!
Stayed 2 nights in May 2025

6/10 Okay

Lana, Wasilla

Travelled with family
Liked: Staff & service
Served the purpose. But I would not book there a second time. Mold on the window seals and no lift.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Step back in time with a titanic dining experience

Nice hotel in good location. Superb dining room with the famous historic panelling making it feel very special. Staff were really helpful and friendly. Room was fine and showed some signs of needed a refurb but didn’t detract from our stay. Set menu was a little limiting but good.
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were really friendly and worked very hard The bedroom needed so care.
Stayed 3 nights in Apr 2025

8/10 Good

Sorrel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed.. Soap dispenser in bathroom too high for children
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is well placed in the middle of Alnwick. However when we entered our room it was 'tired' . The double bed had passed it's sell by date and was extremely lump. The double duvet was within a super king sized duvet cover and wasn't as warm as we had hoped. The vanity table where the kettle stood has had a lot of water damage and the TV was set on a chest of drawers right in front of the mirror. The bathroom floor was not good with a lot of dirt and hair that was not ours, so we cleaned that with some damp toilet paper. Anyone staying in room 126 will notice immediately that the bottom of the bath was rusty and the shower control very stiff. We each had a shower on arrival as we were at a reception at Alnwick Gardens and after my wife had a shower the folllowing morning the soap dispenser had run out. We really should have stayed at the Premier Inn out of town!!! Breakfast was all cooked on heater trays and all that was out was apparently all there was and it had sat there some time. No staff on duty when we left to discuss issues with so left key at reception. A poor experience which will not be repeated.
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Angela

Liked: Room comfort
Disliked: Property conditions & facilities

Disappointing

Communal areas were very good but our room was in desperate need of updating. Stains on the ceiling and paper patched up on ceiling. Hidden charges if you eat or drink in the hotel which should be pointed out when paying for drinks or food. Hotel is in a perfect location for exploring the area around.
Stayed 3 nights in Mar 2025