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L'Araba Fenice

5.0 star property

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Photo gallery for L'Araba Fenice

Seasonal outdoor pool, a rooftop pool
Lake
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Staircase

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via Falagato 39 Cerrelli, Altavilla Silentina, SA, 84045
  • Place, Natural Oasis Bosco Camerine
    ‪21 min drive‬
  • Place, Antica Macelleria
    ‪22 min drive‬
  • Place, Paestum Archaeological Park
    ‪28 min drive‬
  • Airport, Salerno (QSR-Costa d'Amalfi)
    ‪43 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Large Single Sofa Bed and 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Romantic Suite

Romantic Suite

Romantic Suite

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Design Suite

Design Suite

Design Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

L'Araba Fenice

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
L'Araba Fenice offers 58 accommodations with minibars and safes. Accommodations offer separate sitting areas. 26-inch LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

This Altavilla Silentina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Astrea Wellness & Spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

During your stay at L'Araba Fenice, you'll be close to Antica Macelleria. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy Italian cuisine and garden views while dining at Ambrosia
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages, facials, or body treatments at Astrea Wellness & Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a sauna, and a playground
  • 11.1 mi (17.9 km) from Grotte di Castelcivita and 13.1 mi (21 km) from Oasis of Persano
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
L'Araba Fenice offers its guests a full-service spa, an outdoor tennis court, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and spa services are also featured at the luxury L'Araba Fenice. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Altavilla Silentina hotel is smoke free.

Ambrosia - Overlooking the garden, this restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambrosia

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Rooftop pool
  • Sauna
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open select days
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pool access is subject to availability and must be reserved in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 220.00 per vehicle (roundtrip)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
L'Araba Fenice offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

L'Araba Fenice
L'Araba Fenice Altavilla Silentina
L'Araba Fenice Hotel
L'Araba Fenice Hotel Altavilla Silentina
L'Araba Fenice Altavilla Sile
L'Araba Fenice Hotel
L'Araba Fenice Altavilla Silentina
L'Araba Fenice Hotel Altavilla Silentina

L'Araba Fenice Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 45 reviews
Rating 8 - Good. 15 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fancy place in the middle of nowhere!

A pretty amazing place. Looks very luxurious, the restaurant and the meal was super fancy and yet very reasonably priced. We couldn’t understand why the place was mostly empty, but we stayed mid-week, and the place clearly caters to Italians (even the spa menu was only in Italian). The air-conditioning in the room was not very strong and very noisy, but otherwise very nice room.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Carlos

Liked: Cleanliness

Mittelmässig

Keine 5 Sterne Hotel..max 3 Sterne. Klimaanlage funktioniert nicht. Zimmer klein. Mittelmässges Frühstück. Langsames Personal.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Magnus Mørch

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hold dig væk fra dette racistiske hotel!

Personalet på hotellet var decideret forfærdelig. De var fjendtlige og nærmest ractiske overfor os, blot fordi vi ikke var Italienere. Den første aften var vores eneste mulighed for at få aftensmad på hotellet hvis vi derfor deltog i en fest hvor der blev fejret en italiensk helligdag - personalet placerede os rigtig dårligt og kunne næsten ikke afleveres os vinkortet. Denne aften kom til at koste os 50 euro pr. Mand. Derudover fik vi afvide, at vi ikke måtte sidde ved vores valgte bord til morgenmaden selvom alle andre gerne måtte sidde ved de omkring liggende borde. Vi protesterede og fik til sidst lov - sådan var det begge morgener vi fik morgenmad. Meget ubehageligt. Men den mest ubehagelige oplevelse var dog da vi skulle checke ud af hotellet. Personalet mente at der ikke var blevet betalt for vores overnatninger selvom vi kunne fremvise kvitteringer og kontoudtog. På trods af dette insisterede de meget på at vi skulle udlevere vores dankort oplysninger. Dette nægtede vi, og efter lang diskussion bryder en kollega ind og siger at hun godt kan se vi har betalt. Vi stod tilbage med en følelse af at de prøvede på at snyde os. Alt i alt har vi haft en virkelig forfærdelig oplevelse på det her hotel. Så hvis du ikke er Italiener, så hold dig LANG VÆK.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cortese e struttura accogliente e pulita
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ich gebe nur an der Struktur 5 Sterne. Schönes und sauberes Hotel. Leider gebe ich für alles andere 3 Sterne. Schlechtes Frühstück für ein 5-Sterne-Hotel. An der Rezeption fragten wir nach Badetüchern, sie sagten uns 3 € pro Handtuch, dann verlangte ein anderes Personal 10 € pro Handtuch. dann haben wir sie am Ende für 3 € bekommen. Sogar für das Zimmer, das wir bestellt hatten, sagten sie uns, dass es für Singles sei, FALSCH, nur weil sie uns ein Zimmer geben wollten, das mehr kostete. Das Zimmer war wunderbar und für zwei Gäste mit einem Doppelbett ausgestattet. Wenig seriös und professionell
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

luigi

Disliked: Staff & service, property conditions & facilities
Rispetto degli orari indicati per i massaggi e spa, non sempre garanti
Stayed 1 night in Feb 2024
Verified

8/10 Good

Gaetano

Liked: Amenities
Struttura nuova, posto tranquillo per rilassarsi.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Nello

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto tranne la colazione che andrebbe arricchita con un buffet più fornito visto che si tratta di una struttura a 5 stelle... per il resto siamo davvero contenti del trattamento ricevuto
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura bellissima, centro benessere fantastico!
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben mantenuta massima pulizia il personale gentilissimi ! Quello che non mi è piaciuto è che la sera non c'è nessun intrattenimento , evento o quello che sia. E poi al ristorante le portate sono misere e prezzi abbastanza alti
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Francesco

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La struttura si presenta come un 5 stelle, ma manca dei requisiti per esserlo. La nostra prenotazione era per un appartamento exclusive per coppia più bambino di 4 anni. Quando siamo arrivati abbiamo scoperto che ci avevano sistemato al secondo piano in una palazzina senza ascensore. Alle nostre rimostranze ci hanno offerto una suite junior in un'altra palazzina dotata di ascensore, ma con metà dello spazio. Alla fine abbiamo optato per la prima, ma ho dovuto riportare il piccolo in braccio per le scale tutte le sere! Un'altra cosa inaccettabile è la doccia di soli 75 cm di lato, praticamente inaccessibile per persone un po' grosse. Il ristorante serve una buona colazione ed ha un ottimo chef, ma la scelta e la varietà dei prodotti è minima. In definitiva non consiglio di soggiornare in questa struttura dal rapporto qualità prezzo decisamente basso.
Stayed 4 nights in Aug 2021
Verified

4/10 Poor

Davide

Disliked: Cleanliness, staff & service, room comfort

Non benissimo

Siamo stati disturbati tutta la notte e le lenzuola non erano pulite. abbiamo fatto presente la cosa, ricevute solo le scuse. Non bene.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rilassante

Struttura bella con ampio giardino piscina e area wellness, camera ampia con salottino annesso, personale molto gentile e con un grande senso dell"accoglienza
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Pietro

Liked: Cleanliness
Disliked: Staff & service
Arrivati in hotel, prenotato per un giorno e una notte, hotel scelto soprattutto per la piscina o la spa, all'arrivo ci dicono che non possiamo utilizzare la piscina perché c'era un evento...e neanche la spa perché piena! Ci siamo rimasti malissimo perché nessuno ci ha avvisato qualche gg prima in modo da cambiare struttura. Il ns amico 14 enne in viaggio con noi è rimasto delusissimo. Unica alternativa proposta era ombrellone e lido a 20 km da li! Anche l'appartamento dato era al 3 piano e senza ascensore, una fatica con valigie! Non prenoteremo mai più in qst albergo!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Giuliana

Liked: Staff & service, amenities, property conditions & facilities
Camere molto pulite, spazi esterni curati, personale cortese. Ottima la colazione e la cena, consumata alla carta. La piscina rappresenta un buon passatempo per i bambini, la struttura purtroppo è lontana dai punti di interesse turistico principale della zona. La struttura si presta benissimo per il festeggiamento di matrimoni, meno come struttura turistica. Non viene fornito materiale informativo turistico agli ospiti, non è raggiungibile da mezzi pubblici, per cui chi non ha un mezzo proprio è impossibilitato a spostarsi.
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In un appartamento exclusive con armadio/angolo cottura annesso, non è possibile pagare giornalmente a parte il suo utilizzo.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel nuovo per eventi.

Hotel nuovo, pensato soprattutto per eventi. Camere spaziose. La piscina è bella, pulita e con aree idromassaggio. Giardino curato. Mi ha stupito la mancanza di personale e di un bar nelle aree esterne.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big modern rooms, attentive service, blah location

This is a large modern hotel that specializes in weddings and similar huge events. We stayed there during the off season, on a visit to Paestum. The general level of decor and amenities we would describe as sort of Disney: very competent, with comfortable beds and solid furnishings, clean and roomy bathroom, very large rooms even by American standards, well run, but a little corny and corporate feeling. Still, what do you expect for a gigantic wedding hotel in the middle of nowhere? Service was friendly and attentive, and the breakfast was better than most on our trip, as freshly cooked eggs were on offer. The immediate area is absolutely empty, though. Just some small, not particularly picturesque villages in the hills, widely spaced. Nowhere really to walk around and look. Still, it was the last night of our trip and it was nice to be able to stretch out, relax, sleep in a good bed and take a shower with satisfying water pressure before our flight.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Arturo

ottimo soggiorno nel verde

ottima struttura immersa nel verde, confortevole ed ordinata, buona la piscina all' interno del parco, e ristorazione di alto livello
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort

Soggiorno Piacevole ma problemi alla Reception

La struttura è meravigliosa e, sebbene abbia soggiornato durante lo svolgimento di un ricevimento, con le finestre chiuse ed il climatizzatore il confort della camera era ai massimi livelli. Piccolo disguido in reception dove mi hanno chiesto di pagare la camera nuovamente nonostante avessi già effettuato il pagamento ad Expedia che però ha provveduto al rimborso.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Gio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo consiglio

Abbiamo trovato tutto quello che ci serviva essendo di passaggio.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel near Pozzallo ferry

The staff were superb. We had to leave before breakfast opened in the morning as we were catching the Pozzallo ferry to Malta. They arranged for us to get fresh fruit, coffee, etc., 15 minutes early. Everything was wonderful. Great hotel.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel confortevole e quando sarà terminata.

Abbiamo preso questo hotel per l'offerta prezzo disponibile. La gentilezza del personale ci ha fatto l'upgrade della camera dandoci una suite molto bella e grande. Ottima la colazione. Bellissima la struttura che sarà completa quando sarà terminata la spa in costruzione.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Mena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ferragosto 2017

posto incantevole, camera eccezionale, peccato esser andata via
Stayed 2 nights in Aug 2017