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Hyatt Place Amarillo-West

3.0 star property

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Photo gallery for Hyatt Place Amarillo-West

Front of property – evening/night
Lobby
Terrace/patio
Premium bedding, in-room safe, desk, free WiFi
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
8985 W. AMARILLO BLVD, Amarillo, TX, 79124
  • Place, Shops At Soncy
    ‪12 min walk‬
  • Place, Westgate Mall
    ‪15 min walk‬
  • Place, Texas Tech University Health Sciences Center
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(175 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds & 1 Sofabed)

Premium bedding, in-room safe, desk, free WiFi

Room (2 Queen Beds & 1 Sofabed)

9.8 out of 10
Exceptional
(125 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (2 Queenbeds & 1 Sofabed)

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (2 Queenbeds & 1 Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds & 1 Sofabed, High Floor)

Premium bedding, in-room safe, desk, free WiFi

Room (2 Queen Beds & 1 Sofabed, High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Amarillo-West

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Place Amarillo-West offers 91 accommodations with laptop-compatible safes. Beds feature premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Amarillo-West's great location gets high marks from our customers. During your stay, you'll be within walking distance of Shops At Soncy. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, cleanliness, and comfy beds
  • Just a 2-minute drive from Shops At Soncy and a few minutes from Westgate Mall
  • Dogs welcome for a fee
Hyatt Place Amarillo-West offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. The business-friendly Hyatt Place Amarillo-West also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Amarillo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 per person
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.

Property is also known as

Hyatt Place Amarillo
Hyatt Place Amarillo West
Hyatt Amarillo West Amarillo
Hyatt Place Amarillo-West Hotel
Hyatt Place Amarillo-West Amarillo
Hyatt Place Amarillo-West Hotel Amarillo

Hyatt Place Amarillo-West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1058 out of 1409 reviews
Rating 8 - Good. 193 out of 1409 reviews
Rating 6 - Okay. 96 out of 1409 reviews
Rating 4 - Poor. 28 out of 1409 reviews
Rating 2 - Terrible. 34 out of 1409 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Devyn

Business traveller
Liked: Cleanliness, staff & service
Room and staff were great, only issue is the ahower had little pressure.
Stayed 1 night in Feb 2026

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
God location. Clean hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026

10/10 Excellent

Malaly

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very comfortable, quiet, and clean hotel with friendly staff. We got in late and appreciated that there were salads and drinks for purchase at the bar. Obviously, it is a mid-range hotel, but I am giving it 5 b/c it delivered what it promised.
Stayed 1 night in Feb 2026

8/10 Good

Anthony

Stayed 1 night in Feb 2026

4/10 Poor

Janell

Disliked: Staff & service, amenities
Check in was OK. When I got to my room, it was ice cold. Turned the heater up, which worked great but could not find the source of this cold. Turns out there was actually wind coming through the window sealing. Stuffed towel around it. Turned on TV, channels won’t change.. picked up phone to call front desk about TV and room phone doesn’t work. Called main number with my cell phone. They answered “we’re busy checking in other guests” and put me on hold. I finally gave up. Looked all around the bed for an an outlet for my CPAP and there isn’t a plug on either bedside table. Had to dig behind the mattress to find a plug. Next morning, wanted to sleep in to get some rest, but the housekeepers were busy doing their rendition of “ yelling and laughing at each other from both ends of the hall”. Finally gave up and checked out where I told the front desk about the room issues and they acted as if they couldn’t care less or had heard it numerous times before? The only reason I’m even giving two stars is the fact that the room tea kettle worked and the shower was great. Bed was OK but did not have enough covers because of the window issue. In retrospect should have asked for a new room, but I was too tired. Will not be ever staying here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good -- especially since it had fresh fruit (!) -- room was good although the bathroom floor was kind of old looking. Clean, though throughout.
Stayed 1 night in Feb 2026

10/10 Excellent

jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

YAKE

Stayed 2 nights in Jan 2026

10/10 Excellent

Avery

Stayed 1 night in Jan 2026

10/10 Excellent

Tamara

Stayed 1 night in Jan 2026

10/10 Excellent

Brittney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. The beds were comfortable! The staff was very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very nice and room very clean! Breakfast was first class. Lots of choices. Thanks!
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Nice and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great Staff, clean facility
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Nazareno, Tomball

Stayed 1 night in Dec 2025

10/10 Excellent

jeffrey

Stayed 2 nights in Jan 2026

10/10 Excellent

Xi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very safe and quiet place!
Stayed 1 night in Jan 2026

10/10 Excellent

Fanny

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent stay however a couple of things to look at: Sink had some mold Shower head not working properly. It had hard water deposits At check in we were told breakfast was from 7 to 10 am . Our second night (morning) they closed breakfast at 9am so we missed it.
Stayed 2 nights in Jan 2026

8/10 Good

Lidia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool was full of chlorine and salt. It was really unejoyable
Stayed 1 night in Jan 2026

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and welcoming staff, very clean rooms, comfortable beds!
Stayed 1 night in Jan 2026

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, the fruit choices were very good
Stayed 1 night in Jan 2026

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was clearly very new and had a variety of up-to-date features (pool, good gym, etc.) Customer service wasn’t super-friendly at any point of the stay. Very perfunctory rather than genuinely polite. When walking around the lobby with my child in the morning, I was repeatedly asked by staff in an almost forsuspicious manner if I had been “checked in” for breakfast, I.e., had I paid for breakfast. Very odd interaction to be that on edge about ensuring people pay for breakfast. Breakfast should be complimentary or included in the room price at a hotel of this caliber. I travel often for work and I never have to pay for breakfast in many hotels at this level (or even lesser quality). I have stayed at another Hyatt Place elsewhere in TX (College Station) and breakfast is included there. The rooms were very cold and it felt like the heat did not get hot enough to keep the room truly warm. It was snowing the day we left, so the temperature was pretty low overnight. The outside temperature definitely dropped the room temperature a lot and it kept waking my baby up. The pack-and-play in the room was of low quality. Mattress was thin and you could feel the support bars through it. Anytime our baby would move around she would wake up from being cold or uncomfortable. Finally, the pack-and-play was set up in the room with a bunch of hotel sheets folded up around the mattress. I’m sure the person who set it up meant well, but that isn’t considered safe sleep for a baby.
Stayed 1 night in Jan 2026

10/10 Excellent

jennifer

Stayed 1 night in Jan 2026