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Quality Inn Amarillo West near Medical Center

2.5 star property

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Photo gallery for Quality Inn Amarillo West near Medical Center

Lobby sitting area
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Free daily continental breakfast
Desk, blackout curtains, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1610 S. Coulter St., Amarillo, TX, 79106
  • Place, Baptist St. Anthony's Health Care System
    ‪2 min walk‬
  • Place, Northwest Texas Hospitals
    ‪3 min walk‬
  • Place, Texas Tech University Health Sciences Center
    ‪7 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Amarillo West near Medical Center

Hotel in Amarillo with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn Amarillo West near Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Amarillo West near Medical Center. During your stay, you're just a quick walk from Baptist St. Anthony's Health Care System. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and a multilingual staff
  • Just a 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes by foot from Northwest Texas Hospitals
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Amarillo West near Medical Center. Self parking is free.

Smoking is allowed in designated areas at this Amarillo hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Management fee: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn Amarillo West near Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 194 out of 1000 reviews
Rating 8 - Good. 165 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 271 out of 1000 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tavyn

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Marco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised. The building itself is in poor condition. Including the rooms. Shower head was almost at my sholder, im 5'9". A lot of wear n tare to the room. Hallway and stairs were dirty. Ice machines broken.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mary, Colorado Springs

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are filthy, not dirty, they are absolutely filthy. See attached pictures for the dirty toilet bowl, the dead bugs all over the room, the television didn’t work, the ceilings ready to cave in, the window was covered with some kind of dirt, just an overall completely filthy room. This should be condemned. The health department can’t even help them. It just needs to be condemned and shut down. They do not vacuum the carpet. This place is unbelievably bad bad. And for some reason, I was placed in a room beneath the only other room that was occupied in the entire building, and the people were extremely loud. This hotel needs to be taken off all of the major websites. Nobody should advertise for this hotel. I will never go back.
Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with family
The price was great. An average hotel with older style amenities. Staff friendly. Young students (staff) who have been asked to run the hotel. Quiet one night stay. Breakfast was simple, muffin, coffee, waffle, juice.
Stayed 1 night in Jul 2025

6/10 Okay

Asunción

Stayed 1 night in Jul 2025

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Eric Lee

Liked: Cleanliness
Low quality hotel was some Roaches and a spider we killed uncomfortable mattress
Stayed 2 nights in Jul 2025

2/10 Terrible

James

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were useless, didn’t answer phone, couldn’t help with simple requests for standard supplies - towel, hair dryer. -10/10… don’t recommend
Stayed 1 night in Jul 2025

4/10 Poor

Ethan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the TV did not have cable attached. the AC was noisy. the carpet was dirty
Stayed 1 night in Jul 2025

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
I guess ultimately you get what you pay for. Very worn rooms from bed frames damaged to ceiling paint peeling. Carpets stained and bathroom dirty.
Stayed 1 night in Jul 2025

8/10 Good

Sean

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The actual staff was great. The room left much to be desired when it came to looks (walls have torn wallpaper exposing large cracks and the ceiling looked like it had water damage). Bathroom was dingy and the fan didn't work. The light flickered with a big slasher film vibe, which we actually enjoyed. There was a bed, and it had clean sheets. There were pillows, and they did what they needed to. We checked in at like 2am and they were open. Front desk staff was incredibly polite and quick, making check in in my semi-conscious state almost effortless. Breakfast was solid for being free. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

shawndra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

David

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are not what are posted on the pictures, room had a dirty smell,bed looked a mess and broken. Carpets looked like they have not been cleaned in years
Stayed 1 night in Jul 2025

4/10 Poor

Saideep

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Michelle

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst stay I ever had! Was in the hospital a week and thought to stay a couple nights and rest. First no remote control tried calling front desk and phone cord broken on both ends. Heldnit together and called front desk never got an answer. Went to the front desk and that lady was nice she went and took the remote control then realized there was no cable box period in box that room. Moving on i laid down and started itching, got up and saw there were bed bugs all over and had bit me 😔. I called front desk this was about 1 or 2 AM again no answer. Went to front desk and the girl just moved us rooms because getting a refund was not an option at the moment. New room was better and i feel like the room we received was a last rest room room 121. They moved us but being sick we didn't want to stay any longer there and left. I rook pictures and have sent them to lodge a complaint. DON'T STAY AT THIS HOTEL! Expedia needs to remove them from list sad that a hotel like this is even located around the hospitals there.
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night clerk was information and kind. She did a good job.
Stayed 1 night in Jul 2025

2/10 Terrible

Hari

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing positive.
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Disliked: Room comfort

Incredible staff

The air conditioning would blow cold air, but had no ability to cool the room anywhere close to a comfortable temperature. The second floor hallway was extremely hot as well. When I brought up the issue to the front desk, the young lady immediately offered a choice of two first floor rooms with no hesitation at all. The new room was comfortably cooled off in about fifteen minutes. The staff completely took care of my issue professionally, making sure nothing was left unresolved.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

4/10 Poor

Gissele

Travelled with family
Disliked: Cleanliness, property conditions & facilities
To start, the young lady at the front desk was great. Very friendly and polite. The lobby was more spacious than I anticipated. Thats where the good ends. The stairs leading up to the room looked like they would crack under pressure. There was a bag of trash that someone left outside the room door. The room itself was just eh. It looked like all that was done was the basics, switched out linens and trash cans. There was little pieces of trash on the carpet like someone had yanked off the price tags off clothes causing the plastic attachment part to fly off. Not to mention the stains on various walls, the stagnant smell that not even the constant ac could dissipate, half the outlets did not work properly, and my gosh the television. Might as well not have it since it didnt even have the most basic of basic channels. The only good thing was that we didn't have to stay for long, we were mid road trip and I needed sleep but I couldn't even stay asleep for long periods of time because although the bed itself was comfortable, it had a peculiar smell just like the rest of the room. Literally the only fully redeeming feature is the friendly staff. Cant mention the pool because is was closed the day we went and left right when breakfast started being served.
Stayed 1 night in Jun 2025