Tru By Hilton Amarillo West

2.5 star property

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Photo gallery for Tru By Hilton Amarillo West

Interior
Fitness facility
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2202 S Soncy Road, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪12 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪3 min drive‬
  • Place, Northwest Texas Hospitals
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(116 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(81 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Amarillo West

A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Weekly housekeeping is available.
Tru By Hilton Amarillo West offers 90 accommodations. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Amarillo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Tru By Hilton Amarillo West. During your stay, you're just a quick walk from Shops At Soncy. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Shops At Soncy and Westgate Mall
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. Tru By Hilton Amarillo West also features a fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Amarillo hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Amarillo West Hotel
Tru Hilton Amarillo West
Tru By Hilton Amarillo West Hotel
Tru By Hilton Amarillo West Amarillo
Tru By Hilton Amarillo West Hotel Amarillo

Tru By Hilton Amarillo West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 882 out of 1199 reviews
Rating 8 - Good. 180 out of 1199 reviews
Rating 6 - Okay. 83 out of 1199 reviews
Rating 4 - Poor. 29 out of 1199 reviews
Rating 2 - Terrible. 25 out of 1199 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Tiffani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but I felt like i was sleeping on concrete. The mattress is absolutely horrible!! Would never stay at a Tru again.
Stayed 1 night in Dec 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
The tvs do not work. We stayed here for Netflix and it kept shutting down and not working. We would call the office and they did nothing to help. Would not stay here again. Ever.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexa

Stayed 1 night in Dec 2025

8/10 Good

Bruce

Stayed 1 night in Dec 2025

8/10 Good

Pablo

Stayed 2 nights in Dec 2025

8/10 Good

Joshua, Hollis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Nice staff, good amenities, great breakfast. Nice clean rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Macie

Stayed 1 night in Dec 2025

10/10 Excellent

Avery

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

JoDee

Liked: Cleanliness, property conditions & facilities
Lobby coffee not ready at 5am. She was cleaning the pot which takes a good part of two hours I was told at 4am. Still not out at 5am. Shameful since the whole Amarillo hotel vibe is servicing I-40 travelers. Met a guy at the elevator coming down for the same, I told him it wasn’t out yet, he took the elevator back up. Also, the fan in the bathroom ran constantly and I had no way to turn it off. The next morning there was a smell. When I told the lady she asked if it smells like sewer- In fact it did! I think they knew about this flaw and ran a fan 24/7.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, nice room & shower
Stayed 1 night in Dec 2025

10/10 Excellent

AMBER

Stayed 1 night in Dec 2025

10/10 Excellent

Laura, Albuquerque

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Clean and comfortable bed and pillows. Excellent breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, basic toilet necessities, good bed, breakfast was not bad and love the 24-hour Lavaza coffee refill!
Stayed 1 night in Dec 2025

10/10 Excellent

Sachin, Frisco

Stayed 1 night in Dec 2025

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was wonderful. The only real problem was the air conditioning unit.. It sounded like a jet engine every time that it kicked on and whistled a constant tune when it turned off. It was hard to get a good nights sleep with all of the noise. Otherwise everything was good.
Stayed 1 night in Dec 2025

4/10 Poor

Agneris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are friendly. The bathroom shower was dirty and bathroom smell like mold. Lots of noise, could hear neighbor’s TV all night.
Stayed 1 night in Dec 2025

10/10 Excellent

Sriram

Stayed 1 night in Dec 2025

6/10 Okay

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was of low quality food. Thin bacon and artificial eggs. At least they tasted fake. No coffee in room not a positive but not critical. Staff nice. No outside trash can to help us reset for our travel.
Stayed 1 night in Dec 2025

6/10 Okay

Staci

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Front desk staff were very friendly and helpful. The cleanliness and attention to detail was lacking in the room. The shower had several hairs in it. The hand soap was empty and the shower contained two conditioners instead of shampoo and conditioner. The floor mat was at the end of its life and needed to be replaced because it was threadbare.
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Waiting until a desk person arrived
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 1 night in Dec 2025