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Comfort Inn Story City

2.5 star property

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Photo gallery for Comfort Inn Story City

Iron/ironing board, free WiFi, bed sheets
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Fitness facility
Lobby
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
425 Timberland Dr, Story City, IA, 50248
  • Place, Story City Carousel
    ‪19 min walk‬
  • Place, Iowa State University
    ‪19 min drive‬
  • Place, Jack Trice Stadium
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Story City

Hotel in Story City with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Comfort Inn Story City offers 59 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Story City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn Story City. During your stay, you'll be within walking distance of Story City Carousel. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and a computer
  • Onsite recreation includes a gym
  • 15.6 mi (25.1 km) from Iowa State University and 1.2 mi (1.9 km) from Story City Carousel
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn Story City offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at Comfort Inn Story City. Self parking is free.

This Story City hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Story City
Comfort Inn Story City
Comfort Inn Story City, Iowa
Comfort Inn Story City Hotel
Comfort Inn Story City Hotel
Comfort Inn Story City Story City
Comfort Inn Story City Hotel Story City

Comfort Inn Story City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 393 reviews
Rating 8 - Good. 104 out of 393 reviews
Rating 6 - Okay. 36 out of 393 reviews
Rating 4 - Poor. 17 out of 393 reviews
Rating 2 - Terrible. 11 out of 393 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Craig, Rapid City

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great, clean and comfortable. The staff was very helpful and friendly. Their breakfast was excellent with plenty of options.
Stayed 1 night in Oct 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Nice hotel and great pool! The staff is very friendly and helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ann

Clean and comfortable room, delicious breakfast, and friendly staff.We’ll be back!
Stayed 1 night in Oct 2025

4/10 Poor

Nicole

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is older and the pool is pretty gross. We had cold showers the first night so they moved our room and the water in the next room was just lukewarm. On the positive side the staff are very nice and friendly and the beds were comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Naomi

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh. Very clean.
Stayed 1 night in Oct 2025

6/10 Okay

Leah

Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok. Not great. Room was clean. Staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean rooms and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, nice clean hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Darcy

Liked: Staff & service, room comfort
The breakfast was an unexpected treat. Eggs, 3 types of meat, potatoes, biscuits and gravy, and giant muffins, along with the typical packaged fair. The room was ok, dated, but they allow pets for a nominal fee and it was super quiet. I would 100% stay again if passing that way.
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Business traveller
Room was very nice clean and the hotel smelled very nice Breakfast was very good
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
WE did not like the mattress. it was very hard and uncomfortable
Stayed 2 nights in Sep 2025

6/10 Okay

Annette

Travelled with family
Hotel was okay for a quick overnight stay. Nothing special
Stayed 1 night in Sep 2025

2/10 Terrible

Willard

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great Staff - but hotel smells awful

The hotel had an awful smell. The staff was nice, but the rooms were terrible and the smell was even worse. It was extremely difficult to sleep in that
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Travelled with partner
Good breakfast buffet. Friendly, helpful staff.
Stayed 1 night in Sep 2025

2/10 Terrible

John

I made the reservation for two nights, but when plans changed, I called several days ahead and tried to cancel the reservation. The worker who answered the phone directed me to Expedia where I was told the amount I had paid was nonrefundable. I had been led to believe that I didn't have to pay for the room until I was at Story City and had no notice the thing was nonrefundable. I hung up. This was a very unfortunate experience, but I can promise you I will never bother Expedia with any further business and am telling all my friends to avoid Expedia and the Comfort Inn in Story City, Iowa. I regret this development as we have stayed at the Comfort Inn several times a year for the past five years or so and have generally been pleased with the hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Jeff and Judy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Brenda

This property is in need of major repairs and upkeep. Room service needs to up their game. They didn’t even make our beds. Our keys didn’t work and needed reprogrammed right off the bat. All the tables at breakfast needed wiped down and we were the only ones in there, so it wasn’t busy. And our food was lukewarm at best. I wouldn’t recommend staying here, but unfortunately this is the only place to stay in town that’s halfway decent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and the free breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Shayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
upgraded our room for the jacuzzi and the jets didn’t even work. very disappointed in that. one of the blankets was dirty/ stained as well. otherwise very quiet and helpful staff.
Stayed 1 night in Aug 2025

6/10 Okay

Janell

Travelled with family
Liked: Cleanliness

Botched reservation

I specifically reserved a room with 2 beds and when we got there, we got a 1 bed room. There were 3 of us and a dog. No rooms left available but they had a hide-a-bed couch (very old and uncomfortable) but it was for only 1 night so we made it work.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little hard to find first time due to it being off a little side road, but once we found it , it was conveniently off the freeway and very close to the town.
Stayed 3 nights in Jul 2025