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Al - Amer Palace Hotel

2.5 star property

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Photo gallery for Al - Amer Palace Hotel

Deluxe Double Room, 1 Bedroom, Balcony, City View
Reception
TV
Deluxe Double Room, 1 Bedroom, Balcony, City View
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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saasaa ben amer, Amman, telaa al ali, 11118
  • Place, Amman Mall
    ‪17 min walk‬
  • Place, University of Jordan
    ‪19 min walk‬
  • Place, Tlaa Al Ali Hospital
    ‪3 min drive‬
  • Airport, Amman (AMM-Queen Alia Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Triple Room, Balcony, Garden View

Family Triple Room, Balcony, Garden View

Family Triple Room, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, 1 Bedroom, Balcony, City View

Deluxe Double Room, 1 Bedroom, Balcony, City View

Deluxe Double Room, 1 Bedroom, Balcony, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Family Room, Balcony, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Room, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Signature Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Al - Amer Palace Hotel

Along with a full-service spa, this hotel has a restaurant and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include spa services, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Al - Amer Palace Hotel offers 27 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations have kitchens with refrigerators.

This Amman hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Satellite television is provided. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, spa s3. The spa is equipped with a sauna and a steam room. The spa is open select days.
During your stay at Al - Amer Palace Hotel, you'll be within walking distance of Ibn AlHaytham Hospital. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Dining options include a coffee shop and a restaurant
  • Indulge in a treatment at the full-service spa
  • Services include a concierge and luggage storage
  • 13 minutes by foot from Ibn AlHaytham Hospital and a 3-minute drive from University of Jordan
Al - Amer Palace Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Al - Amer Palace Hotel also features spa services, concierge services, and an elevator. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Amman hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Al - Amer Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Full-service spa

  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (305 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Freezer
  • Kitchen
  • Meal delivery service
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: anytime

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Al - Amer Palace Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

3.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sewar

Stayed 2 nights in Oct 2025

2/10 Terrible

Ihab

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
need clean service and some maintenance
Stayed 1 night in Oct 2025

8/10 Good

Taif

Liked: Cleanliness, staff & service, amenities
Good for very short stay.
Stayed 3 nights in Oct 2025

2/10 Terrible

Mohammad, Santa Clara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
had one of the worst hotel experiences I’ve ever had here. I had a confirmed reservation made weeks in advance, and when I arrived, I was told my room had already been given to someone else. The staff tried to justify it by saying I should have arrived earlier, which makes absolutely no sense — a reservation means the room should be held for the guest who booked and paid, regardless of arrival time. Instead of honoring my booking, they offered to move me to a “partner” hotel owned by the same person, claiming it was the same rate and quality. When I went to check it out, it turned out to be a completely different story — the hotel was dirty, cramped, and nowhere near the same standard. It felt like they were trying to pass off a lower-quality place as an equivalent option. The staff there were unprofessional throughout my stay. The front desk clerk was rude, and on checkout day, he started banging on my door aggressively even after I told him to wait. When I checked my reservation, it clearly stated checkout was at 1 PM, but he insisted I had to leave by 12 PM because of “their policy.” When I showed him the listing, he just brushed it off and said they’d “change it,” with no apology or accountability. To make things worse, the place felt unsafe. In the middle of the night, when I went outside to pick up my talabat order, there was no one at the front desk, the lobby door was wide open, and anyone could have just walked in.
Stayed 1 night in Oct 2025

2/10 Terrible

richard

Stayed 1 night in Sep 2025