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Shepherd Hotel

3.0 star property

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Photo gallery for Shepherd Hotel

Bar (on property)
Restaurant
Exterior
Garden
Restaurant

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Jabal Amman - Zeid Bin Harith St., Amman
  • Place, Museum of the Political History of Hm Late King Abdullah bin al-Hussein
    ‪3 min walk‬
  • Place, Rainbow Street
    ‪5 min walk‬
  • Place, Al Abdali Mall
    ‪2 min drive‬
  • Airport, Amman (AMM-Queen Alia Intl.)
    ‪36 min drive‬

Room options

Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Large Single Bed

Double or Twin Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Triple Room

  • 42 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Shepherd Hotel

A restaurant, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking.
Shepherd Hotel offers 35 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Shepherd Hotel, you're just a quick walk from Rainbow Street. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Within a 10-minute walk of Rainbow Street and Museum of the Political History of Hm Late King Abdullah bin al-Hussein
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a rooftop terrace, and dry cleaning/laundry services are also featured at the business-friendly Shepherd Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Amman hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Shepherd Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (JOD 2 per day)
  • Limited on-site self and valet parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 25 per vehicle (one-way)
  • Valet parking fee: JOD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Shepherd Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Shepherd Hotel Amman
Shepherd Amman
Shepherd Hotel Hotel
Shepherd Hotel Amman
Shepherd Hotel Hotel Amman

Shepherd Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 5 out of 13 reviews

6.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noise from the restaurant is loud. Toilet was not excellent cleaning
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They helped me get a taxi and USD change for the taxi without any fees.
Stayed 2 nights in Jan 2019

2/10 Terrible

Germs

Disliked: Cleanliness, property conditions & facilities, room comfort
Our experience with the hotel was terrible.. the facilities in the room are pretty old.. Lightings in the room is not well-lid - dingy feel. The room is not well heated too - we are here during the winter season and it was cold at night (the remote control temperature Vs the temperature on the AC are different) instead of heating function, it gave me the cold air function! Would appreciate if the hotel management could do a major revamp to the facilities. It is located in a prime location & more guests would enjoy a nice stay if the facilities are better managed.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel isn't clean. A lot of noise. The room isn't clean neither the bathroom. The staff not trained, they didn't know how to use the credit machine. They don't have heat in the room. I made the reservation via Expedia, when I got there, they told me I don't have a reservation, so I have to buy a new reservation which I lost my Expedia's discount. I was really disappointed how Expedia rated this hotel 4 stars and I don't give this hotel more than 1/2 star.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

its a good place if you just want a place to sleep. the hotel needs a renovation, especially the rooms. Good price for the location.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
There is a disco pub running downstairs called "The Cube". They were playing music until 3:00 am. It was impossible to sleep until that time so i had to leave the hotel and return at 3:00 am I will never go back to that hotel again.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Mathilde

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible à éviter !!!

Séjour horrible aucune porte de l’étage 2 de toute les ne se ferme on n’a dû changer de chambre 4 fois et nos son rester dans une chambre bloqué le réceptionniste a carrément fracturé la porte pour les récupérer vraiment à éviter. Une boîte de nuit en bas de l’hôtel
Stayed 1 night in Feb 2020

8/10 Good

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consigliato / Buono

L'hotel è situato in una posizione ottima, a 10 min a piedi da Rainbow St. La struttura è complessivamente buona. Il personale è davvero gentile e disponibile, ho avuto un problema personale e sono stati davvero molto carini ad aiutarmi in ogni modo. L'unico problema riscontrato è che in camera la Wi-Fi non funziona benissimo, meglio nella Hall. Consigliatissimo anche per un soggiorno di 2 o 3 giorni.
Stayed 3 nights in Apr 2019

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel with a great owner!

The staff was very friendly and helpful. The room was clean and the beds was comfy. It was pretty cold in Amman during our stay but the aircon heated up our room quickly. It was located in a quit street, but during night we could here the traffic. But we had earplugs and it was not a problem. Would stay here again. Thanks!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフに方がとても優しい。
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
C'est honteux que Expédia "vende" avec une forte commission l'hôtel Sheperd à Amman .Cet hôtel est en travaux dans un état de délabrement et de saleté inimaginables.Le petit déjeuner se limitait à du fromage en portion du café instantané et des rondelles de salami ressortis tous les matins jusqu'à avoir du salami avarie le ménage sommairement fait et la douche en panne. Et le wifi inopérant .certes le personnel est gentil mais cet hôtel ne doit pas figurer sur les sites de réservation sérieux.ce n'est pas le cas d'expedia.plus jamais expedia pour nos vacances et celles de nos proches Groupe de touristes de retour d'Amman
Stayed 7 nights in Nov 2018