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Hotel Narula's Aurrum

4.0 star property

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Photo gallery for Hotel Narula's Aurrum

Royal Suite
Royal Suite
Reception
International cuisine
Hallway

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Narula's Mall, Mall Road, Amritsar, Punjab, 143001
  • Place, Maharaja Ranjit Singh Panorama
    ‪3 min walk‬
  • Place, Hall Bazaar
    ‪15 min walk‬
  • Place, Golden Temple
    ‪7 min drive‬
  • Airport, Sri Guru Ram Das Ji Intl. Airport (ATQ)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 23 sq m
  • Sleeps 5
  • 2 King Beds

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About this property

Hotel Narula's Aurrum

Hotel connected to a shopping center in Amritsar with free valet parking
This smoke-free hotel features a restaurant, a meeting room, and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hotel Narula's Aurrum offers 30 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Hotel Narula's Aurrum, you're connected to a shopping center and just a quick walk from Lawrence Road. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Narulas
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute walk from Lawrence Road and 4 minutes by foot from Maharaja Ranjit Singh Panorama
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Narula's Aurrum. Self parking and valet parking are free.

This 4-star Amritsar hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 11:00 AM.
Narulas - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: INR 400 for adults and INR 300 for children
  • A restaurant

Restaurants on site

  • Narulas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Narula's Aurrum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 400 for adults and INR 300 for children
  • Airport shuttle fee: INR 600 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Narula's Aurrum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Narula's Aurrum
Hotel Narula's Aurrum Amritsar
Hotel Narula's Aurrum Baba Bakala
Narula's Aurrum Amritsar
Hotel Narula's Aurrum Hotel
Hotel Narula's Aurrum Amritsar
Narula's Aurrum Amritsar
Hotel Hotel Narula's Aurrum Amritsar
Amritsar Hotel Narula's Aurrum Hotel
Hotel Hotel Narula's Aurrum
Narula's Aurrum
Hotel Narula's Aurrum Amritsar
Hotel Narula's Aurrum Hotel Amritsar

Hotel Narula's Aurrum Reviews

Reviews

6.0
Rating 10 - Excellent. 5 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 11 out of 42 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sukhpreet

Travelled with family and small children
Wet smell
Stayed 1 night in Feb 2025

2/10 Terrible

Hiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 1 night in Jan 2025

2/10 Terrible

BALRAJ

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not 4-Star It is 1-Star Max 2-Star

So we booked last minute due to some protest in Punjab. On hotels.com it is 4-star but it is 1-Star as 1. Hotel is undergoing renovation 2. the rooms were very dirty 3. Security guard was used as Guest and as a janitor at night 4. Hotel is inside a market - all nearby area is dirty/filthy 5. Lobby is small 6. Restaurant is outside and not in good condition, the entry door is rusted 7. Breakfast quality just ok (Sandwiches, Chana-Puri... Plus points 1. the hotel is under renovation, maybe in future it might be better 2. Front desk has courteous staff Needs 1. More Managers 2. More Cleaning Criteria enforces by Managers 3. Fix broken/hanging Doors and Windows
Stayed 1 night in Dec 2024

8/10 Good

Daljit

Stayed 1 night in Nov 2024

2/10 Terrible

Jasmin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service. No towels were given, when we asked they were damp wet. Very very unsanitary. Blankets were not washed. Never ever stay in this hotel.

2/10 Terrible

Jaspreet

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Unsatisfied

The bedsheets and pillow covers were not washed. It appears they were pre used by some other guest before us.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
excellent personnel at 3am they fixed hot shower and found for me a adapter
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Amritsar. Near the Golden Temple and other tourist sites. Good sized clean AC rooms. Staff were helpful. Good basic breakfast buffet. No other eating places near by but the hotel has an attached well priced restaurant.
Stayed 1 night in Jun 2019

4/10 Poor

S, Singapore

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
there were small cockroaches running around the room. the walkway to the room was dimly lit. wont be returning back to this hotel.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Ivhave seen worst housekeeping service ever. Will never recommend this hotel to anyone.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Rashmi

Liked: Staff & service, property conditions & facilities, room comfort

Overall v good stay

Hotel is good. Service is amazing The staff took good care and made sure we are comfortable. Only one thing is it had ants but little which when we told them, they took care of it immediately.
Stayed 1 night in Jun 2018

8/10 Good

Jasmeet, Bangkok,Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good & friendly staff

Nice hotel and friendly staff. Had a chance to talk with the owner; very friendly personality. Not too far from all attractions. Over all Good & recomendable.
Stayed 3 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Phone was stolen from my Car manager on duty are very abusive and this was not 4 star property
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

PAVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service.

Hotel was easy to find. Service was great. From Desk staff allowed us to check in early.. That was great. Sadly Breakfast was not too good..

8/10 Good

Gautam

Liked: Staff & service

Moderately good hotel near places to visit.

The hotel is located in a busy town centre area of Amritsar which gives easy access to most areas. The room were designed well ( we took a suite) however needed more maintenance and upkeep. Our room was located next to the road side so could hear traffic starting early morning. The linens and towels could do with a better quality. We did not have food in the hotel as Amritsar has so many specialty options for food but the menu looked elaborate and with lot of options. The check in and Check out were smooth and staff were supportive and helpful. I would recommend this hotel for short city stay given the price is reasonable and location is good for travel and shopping. The good part it is it not in the most crowded area of town which allows easy parking and access.
Stayed 2 nights in Dec 2017

8/10 Good

Prabandha, New zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, clean, friendly helpful staff, secure.

Hotel Narita exceeded our expectations- very friendly staff, room clean and tidy. Very helpful. We had the hotel car for virtually the entire length of our stay - our driver Ravi made our trip enjoyable - he was very courteous, helpful and patient. Hot water worked well. Couple of things which would have made it a perfect 5 out of 5 was lack of room heating as it got cold in the nights and we did not get a receipt for the hotel expenses at the end of our stay. Also the restaurant food was pretty average. All said, it was excellent value for money and we would come back to this hotel again anytime.
Stayed 2 nights in Dec 2017

6/10 Okay

shan, uk

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Attitude

The hotel was ok, however make sure you clarify the charges before hand. RAKESH was the only staff who showed a caring feeling. The rest seemed to be interested in getting paid only.
Stayed 1 night in Nov 2017

2/10 Terrible

Lav, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant better than Hotel

Pictures were deceiving. Hotel is definitely nothing more than a budget hotel. Not worth the price we paid. Mall next to hotel closed down. No proper entrance at the hotel, we had to stop the car in the middle of the road to unload our baggage. Rooms were not clean and the whole hotel was poorly managed. Had difficulty opening and closing the room door. Fridge and water heater were not working. Aircond temperature cannot be adjusted and the fan kept making a squeaky noise throughout the night.Internet was not working properly. Would not recommend the hotel as its overpriced for the quality offered.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Well overall stay was good except there service. For eg. When we checked in to the room towel was not available in the washroom and it took 6 hrs and 4 calls to the reception to get the towel . Tea and pakora is good but it will take another hour to bring the same to your room
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent food in the restaurant

Good hotel & good food. Hotel staff very helpful. Location of hotel is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Sangeeta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not check in the minute I saw the property! It is NOT a 4 star hotel as shown on your website! Very disappointing