See all properties

Ciao Papa Hotel Amsterdam Central Station

3.0 star property

Choose dates to view prices

Photo gallery for Ciao Papa Hotel Amsterdam Central Station

Front of property
Staircase
Standard Twin Room, 2 Single Beds, Private Bathroom | View from room
Reception
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
15 Nieuwendijk, Amsterdam, NH, 1012 LZ
  • Place, Herengracht Canal
    ‪3 min walk‬
  • Place, Dam Square
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪10 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom | View from room

Standard Double Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed, Private Bathroom

Economy Double Room, 1 Double Bed, Private Bathroom

Economy Double Room, 1 Double Bed, Private Bathroom

7.8 out of 10
Good
(9 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Twin Room, 2 Single Beds, Shared Bathroom

Basic Twin Room, 2 Single Beds, Shared Bathroom | View from room

Basic Twin Room, 2 Single Beds, Shared Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Single Room, 1 Single Bed, Shared Bathroom

Basic Single Room, 1 Single Bed, Shared Bathroom

Basic Single Room, 1 Single Bed, Shared Bathroom

8.0 out of 10
Very good
(12 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Similar properties

Restaurant
Hotel van Gelder
  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very good, 588 reviews
Hotel van Gelder

About this property

Ciao Papa Hotel Amsterdam Central Station

Hotel in Amsterdam, 9-minute walk to Dam Square
Along with a microwave in a common area, this smoke-free hotel has a refrigerator in a common area and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Ciao Papa Hotel Amsterdam Central Station offers 16 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ciao Papa Hotel Amsterdam Central Station. During your stay, you're just a quick walk from Dam Square. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a multilingual staff, a communal living room, and TV in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Dam Square and The 9 Streets
As a guest of Ciao Papa Hotel Amsterdam Central Station, you'll find multilingual staff, a communal living room, and a microwave in a common area. WiFi is free in public spaces. Ciao Papa Hotel Amsterdam Central Station also features a refrigerator in a common area and a water dispenser.

This 3-star Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 100% renewable energy
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number KVK Number: 83460543
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Ciao Papa Hotel Amsterdam Central Station Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 449 reviews
Rating 8 - Good. 138 out of 449 reviews
Rating 6 - Okay. 46 out of 449 reviews
Rating 4 - Poor. 28 out of 449 reviews
Rating 2 - Terrible. 19 out of 449 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Stayed 1 night in Oct 2025

8/10 Good

Veera

Stayed 1 night in Nov 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was amazing thanks
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly but unfortunately, in one of the two rooms that I booked, my son found a bed bug. I shared this with their management team and they said they would address the situation. Clearly not desirable.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay thank you
Stayed 4 nights in Sep 2025

8/10 Good

Gina, West Palm Beach

Liked: Cleanliness, staff & service
Staff was extremely helping us to accommodate to our needs!!! rooms are small but in the heart of amsterdam
Stayed 3 nights in Sep 2025

4/10 Poor

Lorna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is close to the Central station. The hotel has very steep steps and the rooms are small. This hotel is okay if you’re staying for a short stay & not looking for luxury. The room does not have much space for storage or hanging your clothes The reception staff were very helpful, but think twice if you have any mobility issues for this accommodation.
Stayed 3 nights in Sep 2025

8/10 Good

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you all perfect! The room was a little small! Thank you
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Stayed 1 night in Sep 2025

8/10 Good

LeRoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with challenging access

Ciao Papa is a small hotel that occupies upper floors of a building a short walk from the central train station of Amsterdam. The area is pleasant, has many dining options, and is near other sites like the Dam Square area. The hotel has older but well-maintained rooms with up-to-date bathrooms. It is well air conditioned. The staff is always available and is helpful. Our main issue as older travelers was the steep, narrow, and even curved stairs one must negotiate to get to the office and then to a room. If you are nimble and your luggage is not bulky, you’ll be fine.
Stayed 5 nights in Sep 2025

8/10 Good

Anthony

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple. Safe. Clean. Central. Friendly and helpful staff.
Stayed 3 nights in Sep 2025

6/10 Okay

Oscar

Travelled with group
Liked: Cleanliness, staff & service
I liked the location and friendly staff, Didn’t like the accessibility, not appropriate for seniors…
Stayed 2 nights in Sep 2025

4/10 Poor

YUKUN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room condition is bad. They don't have a proper bed, it's a sofa bed with a dirty and piling mattress placed on the top. Wall has visible stains and water damage marks. Clearly lack of proper mantenance and cleanliness.
Stayed 3 nights in Aug 2025

4/10 Poor

Ronald

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Richard, Prior Lake

Stayed 1 night in Sep 2025

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space is small. Stairs are steep. The staff carries my luggage’s upstairs.
Stayed 1 night in Aug 2025

2/10 Terrible

Ozkan

Disliked: Staff & service, amenities, property conditions & facilities
The location of Ciao Papa Hotel Amsterdam Central Station is good, but the stairs inside the hotel are very narrow and the rooms are extremely small without a private bathroom. If you have luggage or mobility issues, it will be very hard to stay here.
Stayed 1 night in Aug 2025

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel I have stayed my whole life. I booked it because of their ideal location but its a tourist trap. No elevators and you have to climb (my case) 4 stories in a narrow and steep stairs with luggage. Room is so small that there is only space for your bed with the worst: bedbugs (check other reviews). Price is too high for such a bad experience. Please do your self a favor don’t book this
The first two stories climbing from the street.
Bedbugs
Bedbugs
Stayed 2 nights in Aug 2025

6/10 Okay

Audrey Gwen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff are great with service but we found bedbugs in our bed. Glad it was just a overnight stay
Stayed 1 night in Aug 2025

2/10 Terrible

Ricky

Disliked: Cleanliness, property conditions & facilities
OMG ! one of the worst hotels I've ever stayed in. Place was dirty and unkempt everywhere the rooms are tiny beyond belief, light fittings were hanging off the wall !,the laminate coating was peeling off the floor,moths had been eating holes in the curtains! And last but no means least was the shower only got lukewarm and was also ready at any time to come off the wall ,bloody disgrace.
Stayed 3 nights in Aug 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
The location was great, short walk from train station, close to sightseeing attractions and red light district. Lots of stairs to get to lobby and rooms but staff was helpful with luggage. Small clean rooms. Staff insisted on daily room cleaning all spare towels and sheets were clogging up halls during cleaning time. It made it difficult to get in and out of our room. We enjoyed having a room Juliet balcony looking over the street although it appears Amsterdam is a city that never sleeps.
Stayed 2 nights in Aug 2025

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Aug 2025

2/10 Terrible

Alison, Brooklyn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was like a box and they kept us up early in the morning. I don’t know if they’re cleaning or what but I didn’t get a comfortable sleep.
Stayed 2 nights in Aug 2025