Hotel Vondel Garden - Digital Access

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Vondel Garden - Digital Access

Exterior
Coffee and/or coffee maker
Standard Quadruple Room | Bathroom
Economy Double Room
Standard Quadruple Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
35 Roemer Visscherstraat, Amsterdam, NH, 1054 EW
  • Place, Vondelpark
    ‪1 min walk‬
  • Place, Van Gogh Museum
    ‪6 min walk‬
  • Place, Leidseplein
    ‪6 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

Standard Twin Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

7.6 out of 10
Good
(4 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Hotel Vondel Garden - Digital Access

Hotel in Amsterdam, steps from Vondelpark
Along with express check-out, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas. Other amenities include a vending machine.
Hotel Vondel Garden - Digital Access offers 18 accommodations with espresso makers and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Vondel Garden - Digital Access. During your stay, you're just a quick walk from Van Gogh Museum. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Services include tour or ticket assistance, luggage storage, and a virtual front desk
  • Steps from Vondelpark and 8 minutes by foot from Van Gogh Museum
Hotel Vondel Garden - Digital Access offers its guests a vending machine, tour/ticket assistance, and express check-out. Public spaces have free WiFi.

This Amsterdam hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 35-inch TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 2 stars.

Property is also known as

Hotel Vondel Garden Hotel
Hotel Vondel Garden Amsterdam
Hotel Vondel Garden Hotel Amsterdam

Hotel Vondel Garden - Digital Access Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 140 reviews
Rating 8 - Good. 34 out of 140 reviews
Rating 6 - Okay. 30 out of 140 reviews
Rating 4 - Poor. 21 out of 140 reviews
Rating 2 - Terrible. 12 out of 140 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The location was very convenient — easy to walk around and close to bus stops. However, there’s no elevator, which makes it difficult for seniors. Communication with the administration was very slow and disappointing. For example, the safe box didn’t work, and staff made no effort to fix it despite our requests.
Stayed 3 nights in Sep 2025

6/10 Okay

Anna

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
good location! the stairs were awful for carrying a giant suitcase upstairs and no place to store luggage. The bathroom also had no mirror and the shower was okay.
Stayed 1 night in Oct 2025

10/10 Excellent

dedrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is perfectly located and the rooms are very clean. The staff is super friendly and helpful. Recommendation with no hesitation
Stayed 1 night in Oct 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absence of hot water Steep spiral staircase ascended only with difficulty with luggage No mirror in room or bathroom No coffee/tea in holder No chair for desk
Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in a goid neighborhood, but that was it. I would not recommend this hotel to anyone. The bathroom was full of mould (walls and shower curtain) and emited a strong, unpleasant odour. The doors (especially the bathroom door) and walls of the room were visibly dirty. The bedding consisted of a topper placed on two mattresses which were themselves very dirty, raising hygiene and comfort concerns. These conditions fall well below the standards of cleanliness and safety that one can reasonably expect. In the last night we were also as well locked out our room, because the digital system failed. I have complained, but no answer came back. As a paying guest this is unacceptable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

SONER

Stayed 1 night in Sep 2025

6/10 Okay

Shuhei

Stayed 1 night in Aug 2025

6/10 Okay

Jose Luis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our stay was good perhaps the room didn't have good Wi-Fi, was super slow and the signal was poor, no frige, no iron, no microwave, and the bathroom extractor didn't work, I reported it but they didn't do anything about it. The room had a tv and a safe, if you ask me, it doesn't worth it for the price we paid.
Stayed 4 nights in Aug 2025

6/10 Okay

Annie

Disliked: Staff & service, amenities
The room was small but comfortable. The location was very convenient to Leidesplein, the Rijksmuseum and Van Gogh Museums and Vondel Park. The check in and electronic key system was inconvenient and confusing. They provided a Nespresso machine but not the little coffee packets—so we couldn’t actually make coffee. There was no person on site for reception or guidance, but weirdly—while we were out—someone entered the room to tidy the bedding. That felt creepy since they didn’t bring coffee or any other amenities—it just seemed like an invasion of our privacy. I would recommend it to budget/no frills travelers, but most people could find a more pleasant location. There was a yard in back—but we weren’t allowed to enter. In general, they made no attempt to make this a pleasant stay—just a functional place to sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Emily

Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Mehtap

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

jordan, saskatoon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Vondel is the absolute WORST HOTEL in Amsterdam I would not bother coming to a place like this! The hotel lies on expedia about amenities and also lied about having a 24 hour front desk! The hotel advertised 11am check-in and when we arrived we were sent away until 3pm as no room was available! Not front desk was working we had to talk to a door bell it was a very scary experience for a family feeling stuck across the world! After checking in to The hotel it was was small dirty and noisy next to a party place! Not suitable for family as they have a bar and a party atmosphere next store it completely ruined our trip booking this hotel caused a lot of extra in needed stress
Stayed 1 night in Jul 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Godwin

Stayed 1 night in May 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Claire

Travelled with family
Disliked: Staff & service, property conditions & facilities

Please do your research properly on this hotel..

In a few words, the hotel’s pictures do not match the room we stayed in. Could be that the pictures were taken when the hotel was newer. Bed comfy, (however mattress torn) that’s the only positive. Room narrow and dark, bathroom just big enough for a child, curtain hanging off, stained pillows and you can tell it’s been that way for a long time, banging doors all night long and people stomping around in the early hours for extended periods of time. Receptionist I spoke with remotely, talked over me the whole time so difficult to get our self check in. It states the hotel has reception is staffed and open until 10pm this is not true! She also told me I could stay elsewhere at my expense and I would not be refunded..I will be pursuing getting some if not all of my money refunded!
Curtain
Pillows
Mattress
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Room comfort
L emplacement est correcte et facile . Trop de bruit autour de la chambre par les chambres de l étage et l accès à l extérieur.
Stayed 2 nights in Apr 2025

4/10 Poor

Taylor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Water worked only half the time but staff was kind and tried to help. Very steep steps to third floor was a bit scary if you have a big bag. Great location. Would only stay again if extremely cheap but don’t spend too much on this, especially if you need a shower badly.
Stayed 2 nights in Mar 2025

4/10 Poor

Praewa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The shower did not work.
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool, only prob was the water but they are so kind
Stayed 3 nights in Mar 2025

10/10 Excellent

Fernando

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Would stay again

Room was clean and tidy. Hotel is in quieter part of the city but withing walking distance of everything you need.
Stayed 4 nights in Feb 2025

8/10 Good

Élyse Marie

Travelled with group
Liked: Cleanliness, staff & service
Great 3 night stay at this hotel, the staff were really helpful and a comfortable bed. The bed could do with an extra pillow each but other than that the room was clean, shower was fine and if you're on a budget it's a good place to stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Enrique

Stayed 2 nights in Jan 2025