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4.3 out of 5

"Great location, grwat room, and amazing hospitality " More

By a verified traveller on Mon 28 Oct 2019

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€215* Per night/room 1 Apr - 2 Apr

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Suite (Split Level)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room (with shower)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Cottage (Garden)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Pavilions Amsterdam, The Toren. During your stay, you're just a quick walk from Anne Frank House. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Anne Frank House and 8 minutes on foot from Dam Square
  • Airport shuttle service available for a fee

The Pavilions Amsterdam, The Toren ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Pavilions Amsterdam, The Toren

Everyone (3) Couples (2)
5 out of 5
Great location, grwat room, and amazing hospitality

Posted by on 28 Oct 2019

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Comment from Hotel Management

10 Nov 2019 by Luca Esseling

Dear guest, Thank you for taking the time and sharing your experiences at The Toren Hotel and rating us with such high scores, how nice to hear that you've had a great time with us. We are looking forward to welcoming you back in the near future! With kind regards, Luca Esseling Guest Relations Manager

4 out of 5

Posted by on 28 Jul 2021

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4 out of 5
Palvelu oli pääosin iloista ja hyvää, mutta lähtöpäivänä respassa oli huonotuulinen henkilö, jolla ei ollut palvelualttiutta tippakaan. Muuten saimme erinomaista palvelua!

Posted by on 30 Jan 2020

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3 out of 5
Standard-Zimmer war winzig, aber mit Badewanne neben dem Bett. Hätte man echt weglassen können. Schrank schmal mit 10 Kleiderhaken und in allen Schränken/Kommoden hatte es kein einziges Regal! Unterwäsche, T-Shirts mussten auf der Couch gelagert werden! Ausstattung nur auf den ersten Blick toll, Zimmer hätte eine anständige Renovation verdient. Für diesen hohen Preis war das Zimmer enttäuschend. Frühstück sehr gut, aber für 19 Euro zu teuer!

Posted by on 18 Apr 2019

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5 out of 5
das personal ging auf wünsche ein und war sehr freundlich

Posted by on 22 Feb 2019

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4 out of 5
Die Einrichtung war nicht sehr sauber. Die Möbel waren alt und die Einrichtung war nicht sehr geeignet für ein Hotel. Da es sehr zu Dreck neigte.

Posted by on 20 Feb 2019

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4 out of 5

Posted by on 20 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by The Toren

Dear guest, Thank you for taking the time to rate us. We are happy that your stay met your expectations. Hopefully we will be able to exceed them next time! Warm Regards, Esmée Dingelhoff Guest Relations

5 out of 5
Wir waren für ein verlängertes Wochenende in Amserdam. Das Hotel ist super gelegen. Hat viel charme und ist trotz der nähe zur city extrem ruhig. Kommen gerne wieder.

Posted by on 22 Apr 2018

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About the The Pavilions Amsterdam, The Toren

Location Keizersgracht 164, Amsterdam, 1015 CZ

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-certified The Pavilions Amsterdam, The Toren. This 4-star Amsterdam hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1618
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (1.8 km / 1.1 mi)
  • Metro station: Westermarkt Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

The Pavilions Amsterdam, The Toren offers 40 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.

The Toren Bar – This bar serves breakfast, lunch and light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Pavilions Amsterdam, The Toren offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The credit card used at the time of booking must be presented at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 11.468 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.5 for adults and from EUR 11.50 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Nearby parking fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Toren Amsterdam
  • Toren Hotel
  • Toren Hotel Amsterdam
  • The Toren - Hampshire Classic Hotel Amsterdam
  • Toren
  • The Toren
  • The Pavilions Amsterdam The Toren
  • "The Pavilions Amsterdam The Toren"
  • The Pavilions Amsterdam, The Toren Hotel
  • The Pavilions Amsterdam, The Toren Amsterdam
  • The Pavilions Amsterdam, The Toren Hotel Amsterdam

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.