Skip to main content
Beginning of main content

Enter dates to see availability

Family Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Triple Room (Luna)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Family & Wellness Hotel Serena, you're just a quick walk from Skirama Dolomiti Adamello Brenta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, body scrubs or massages at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Skirama Dolomiti Adamello Brenta and 4 minutes on foot from AcquaIN

About the Family & Wellness Hotel Serena

Location Via Crosare 15, Andalo, Trento 38010

Property Features

Family & Wellness Hotel Serena offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A children's pool, a sauna, and spa services are also featured at the family-friendly Family & Wellness Hotel Serena. Free self parking is available. This 4-star Andalo hotel is smoke free.

  • 29 guestrooms or units
  • Continental breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Family & Wellness Hotel Serena offers 29 air-conditioned accommodations with minibars and complimentary dressing gowns. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10 AM.

On-site venue – This restaurant specialises in local cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - midnight. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at midnight
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Serena Andalo
  • Serena Hotel Andalo
  • Family Wellness Hotel Serena Andalo
  • Family Wellness Hotel Serena
  • Family Wellness Serena Andalo
  • Family Wellness Serena
  • Family & Wellness Serena
  • Family & Wellness Hotel Serena Hotel
  • Family & Wellness Hotel Serena Andalo
  • Family & Wellness Hotel Serena Hotel Andalo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
url importing http://www.ebookers.ie/Andalo-Hotels-Family-&-Wellness-Hotel-Serena.h4868118-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Andalo-Hotels-Family-&-Wellness-Hotel-Serena.h4868118-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Andalo-Hotels-Family-&-Wellness-Hotel-Serena.h4868118-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.