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Hotel Andorra Palace

3.0 star property

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Photo gallery for Hotel Andorra Palace

A pool with multiple water features and seating areas.
A double bed with two bedside tables, each with a lamp and a phone.
A street with a hotel named Andorra Palace Hotel, a store named Perfumeries, and a building with a sign for Prestig.
A terrace with lounge chairs, a stone wall, and a view of distant mountains and a town.
A blurred interior of a restaurant with the name 'La Brasserie' visible on the window.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avinguda Merixtell, 58, Andorra la Vella, AD500
  • Place, Pyrenees Andorra Shopping Centre
    ‪2 min walk‬
  • Place, Andorra Massage
    ‪5 min walk‬
  • Place, Caldea Spa
    ‪12 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪173 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV, and curtains.

Standard Twin Room

8.6 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A double bed with two bedside tables, each with a lamp and a phone.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for DOUBLE ROOM (2 ADULTS)

In-room safe, desk, laptop workspace, soundproofing

DOUBLE ROOM (2 ADULTS)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

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About this property

Hotel Andorra Palace

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hotel Andorra Palace offers 59 accommodations with safes and hair dryers. 25-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days.
During your stay at Hotel Andorra Palace, you're just a quick walk from Pyrenees Andorra Shopping Centre. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments or facials at the spa
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 2-minute walk from Pyrenees Andorra Shopping Centre and 3 minutes by foot from La Noblesse du Temps
  • Local-area shuttle service available for a fee
Hotel Andorra Palace offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a sauna are also featured at the family-friendly Hotel Andorra Palace. For a fee, parking is available.

This 3-star Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel Andorra Palace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 1:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Andorra Palace
Andorra Palace
Hotel Andorra Palace Andorra la Vella
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra La Vella
Hotel Andorra Palace Hotel Andorra la Vella

Hotel Andorra Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 385 reviews
Rating 8 - Good. 134 out of 385 reviews
Rating 6 - Okay. 57 out of 385 reviews
Rating 4 - Poor. 17 out of 385 reviews
Rating 2 - Terrible. 9 out of 385 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities
Very central, good value
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Willem

Liked: Cleanliness
Nice and helpful staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel and accommodations !! Very convenient and great location , great and helpful staff, clean and cozy!! Great breakfast, love it ! See you next year 💋
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities
A hotel in a great location and a clean and spacious room. Staff were friendly and helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Matthew Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey clean rooms, staff friendly, no breakfast tacked, mountain view magnificence.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Hirokazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for tourists and the staff is friendly.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Good location slightly dated hotel. Was clean and had a nice spa. Not surprising for this area, there was no kettle in the room and no where to get hot water from. We didn’t have breakfast as there were lots of local cafes nearby.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Amenities
Great location and facilities
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a couple of nights!

Very good stay, Joanna is lovely!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

catherine

Liked: Cleanliness, staff & service, amenities
It is dated and you can here everything in the adjoining rooms, but it is right in the heart of the city.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was very dated. Didnt even have a kettle
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet during the night despite location near city centre.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super nice staff. A bit older accommodations.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find with access to the Spa and Buffet of other hotels, great access to the city centre.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and excellent location. Spa is good and staff helpful.
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

Maria

Disliked: Amenities, property conditions & facilities
You’re not able to get ice. Unless you want to blocks to a different hotel. They won’t bring it to you. Air conditioning was turned off. You had to sleep with the Windows open. It was extremely hot in the room. We had requested wake up and a taxi. And when we went downstairs, they said no taxes for today. It’s too early in the morning but we had to leave in the 630 bus. So we ended up having to walk 5 to 6 bucks with luggage at 5:15 in the morning. It was really terrible. Don’t book off-season because everything closes early. There’s nothing to do. Even the Bar was empty.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness
Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Erik

Liked: Staff & service
😎
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very friendly staff and good wellness/fitness facilities. Spacious room and bathroom. However, the rooms are outdated and the bed is very uncomfortable. The air conditioning was also very old and loud. Would not stay here again only because of the bed.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in Andorra la Vella

Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Angeline

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth paying for this hote stay

Welcoming staff. Perfect location. But there is zero amenities in the basic rm,. No facial tissues, no place to hang yr clothes, no aircon despite listed, it was super duper nosiy at night esp if yr room faces the road! Windows are the only way to ventilate the room. The carparking fees were very expensive
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

hissan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025