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Hotel Aston

3.0 star property

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Photo gallery for Hotel Aston

Breakfast, lunch and dinner served
Reception hall
View from property
View from property
Interior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Carrer Sant Salvador 3, Andorra la Vella, Andorra, AD500
  • Place, Andorra Massage
    ‪3 min walk‬
  • Place, Caldea Spa
    ‪8 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪9 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪173 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, blackout curtains, cots/infant beds

Double Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, blackout curtains, cots/infant beds

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

In-room safe, desk, blackout curtains, cots/infant beds

Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for DOUBLE ROOM WITH BALCONY (2 ADULT)

A double bed with white linens, a wooden headboard, a nightstand with a lamp, and a balcony with a chair.

DOUBLE ROOM WITH BALCONY (2 ADULT)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for ECONOMY DOUBLE ROOM (2 ADULTS)

A hotel room with two beds, a painting on the wall, and bedside lamps.

ECONOMY DOUBLE ROOM (2 ADULTS)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Aston

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and free newspapers.
Hotel Aston offers 25 accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and bidets.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Aston, you're just a quick walk from Pyrenees Andorra Shopping Centre. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Steps from La Nou Lake Trail and Andorra Massage
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Aston.

This 3-star Andorra la Vella hotel is smoke free.

Guests are served free buffet breakfast. An additional breakfast is available daily for a fee.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Tivoli Andorra La Vella
Tivoli Andorra La Vella
Hotel Aston Andorra la Vella
Aston Andorra la Vella
Hotel Aston Hotel
Hotel Aston Andorra la Vella
Hotel Aston Hotel Andorra la Vella

Hotel Aston Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 6 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

CArlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable y céntrico

Buen trato, buena ubicación y un correcto desayuno, pero fue complicado llegar hasta el hotel, no aparece en los navegadores electrónicos.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Fadi

Liked: Cleanliness, staff & service
Bra med tanke på priset samt att det ligger bra till. Mindre bra var att luftkonditioneringen fungerade inte. Hade mellan 26-27 grader varmt i rummet konstant. Då vi hade endast 2 nätter så valde vi att inte klaga så hotellet fick inte chansen att ordna det.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico, acogedor,limpio, personal agradable,por poner una pega que se puede mejorar un pelín pobre el desayuno pero muy recomendable
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Odd Kaare

Kort stopp på veien

Helt greit hotell. Fikk litt dårlig veibeskrivelse til parkeringen, og rotet bort litt tid der. Ok frokost. Sentral beliggenhet i Andorra.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

DutuClaudiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel good shopping the center Andorra near by the stores
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andorra spa trip

Nice hotel. Clean with good bed and very central..
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Agustín

Liked: Cleanliness
Disliked: Staff & service

Es un dos estrellas no tres.

Hotel sin apenas espacio en recepción, acceso a habitaciones por escalera donde sólo cabe una persona. Es un dos estrellas y no tres. Carísimo para lo que ofrece. Lo mejor la ubicación. Hemos estado sin aire acondicionado en todo el hotel, a 28 grados en la habitación y sin solución de ningún tipo. Insonorización inexistente en las habitaciones, se oye todo lo que pasa en el hotel. El desayuno paupérrimo. Es un hostal disfrazado. Intentaré no repetir. Por último, hay un parking público al lado a 14 € día completo y el hotel te envía a otro por 19€. Naturalmente cogí el público.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé. Personnel très agréable et serviable.
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastisk beliggenhed midt i Andorra la Vella

Fantastisk beliggenhed midt i Andorra la Vella! Kun 150 meter til gågaden. Alt lå i gåafstand fra hotellet. Der var kun 5 minutters gang til Caldea. Vores værelse var udstyret med en stor balkon med udsigt over bjergene samt badekar. De eneste ulemper var en ekstrem hård seng samt elendig morgenmad. Morgenmaden bestod af helt lyst toastbrød, Ciabatta boller og crossaint. Der var kun skinke og ost til brødet samt 1 slags marmelade. Generelt var morgenmaden meget sparsom. Samlet set havde vi et rigtig godt ophold, men det var klart beliggenheden, der træk stedet op.
Verified review

8/10 Good

Meritxell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se duerme bien, pero se desayuna fatal.

La situación es perfecta y la habitación aunque pequeña muy limpia. El personal muy amable. Lo peor: el desayuno poca variedad y de mala calidad. El Wi Fi solo funcionaba en la planta baja
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha sido una estancia muy agradable y está muy bien situado. Ha sido una buena elección, lo recomendaría perfectamente para pasar un pr de noches.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno para un periodo corto de tiempo

Mi experiencia ha sido buena ya que solamente íbamos para una noche, la habitación bastante cálida, no hemos pasado nada de frío, y eso que el radiador no funcionaba. El único pero que le pongo, es que nos tocó una habitación con ventana a un patio de luces y en la web ponía que tenía balcón. El resto bien, el personal muy atento, y el recibimiento muy bueno.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad precio

El hotel es pequeñito pero muy céntrico. La habitación era completa, cómoda y limpia, igual que el baño. No había ningún lujo, pero estaba perfecto por el precio que pagamos. Por decir algo negativo, el mando del televisor no funcionaba y no me pude conectar al wifi desde mi ordenador ni el móvil de mi compañero, pero sí des de mi móvil.
Verified review

4/10 Poor

Dani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cutre

Nuestra experiencia ha sido bastante desagradable, para empezar el wifi no funcionaba bien, estuvimos mas de un dia sin wifi. La bañera-ducha fatal, una persona de estatura media no cabe de pie. La recepción hacía una olor un tanto desagradable, a cloaca. El ascensor se averió durante la estancia, y bajar desde un sexto piso todas las maletas fué un tanto incómodo. Durante los tres dias de estancia solo nos pusieron tres sobres de gel de ducha y uno de champú, lo compartimos y pensamos que al dia siguiente nos pondrian mas para podernos duchar pero hicieron la habitacion cada dia y no nos dejaron ni gel ni champú.... Con nuestra experiencia no recomendamos este hotel.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dejado de la mano de dios y poco limpio.

Para mi es un hotel de una estrella o ninguna,servicio escaso,limpieza fatal,wifi patetico,servicio ninguno....
Verified review

4/10 Poor

A

Disliked: Cleanliness, property conditions & facilities, room comfort
Habitación superficie pequeña,una silla nos impedía ver la tele, fría un radiador en el baño que no funcionaba ninguno en la habitación. Había una venta sin cortina que daba a patio de luces sin cortina entraba claridad de exterior. Nada recomendable, y lo más importanuevo cuando comentamos en el mismo hotel nuestras quejas eran conscientes.
Verified review

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación congelada, durante el dia la calefacción la apagaban, y además los radiadores son insuficientes para calentar la habitación. No vinieron a limpiar la habitación, ni ha hacer las camas.
Verified review

2/10 Terrible

philuppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vétuste, salle, pas de fenêtre dans les chembres

Au delà de la vétusté, la chambre était salle et la commande passée non respectée.
Verified review

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

cauchemar à l'hotel

chambre petite et sale, literie horrible, tête de lit toute tachée, rideaux arrachés, sdb sale avec rideau de douche degoutant wc non fait la porte de la sdb vient en butée sur le wc et de plus fait un bruit d'enfer nous avions opté pour la formule demi pension et petit déjeuner c'est une grosse erreur on mange mieux et moins cher à proximité un petit déjeuner lamentable dans le choix, la quantité et la qualité. être au centre d'Andorre ne justifie pas tout il y a un minimum à appliquer par respect du client Je tire mon chapeau au personnel il faut du courage
Verified review

6/10 Okay

Pirkko

Disliked: Property conditions & facilities, room comfort
Hotels.com advertised room with a mountain view. We didn't have a window or a balcony at all! Personal was rude.
Verified review

2/10 Terrible

javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

HORRIBLE. Una de las recepcionistas muy atenta pero la estancia horrible. La primera noche en una habitación interior con una mini ventana a un patio de un metro cuadrado lleno de suciedad. La cama horrible (aún me duele la espalada). El agua caliente no funcionaba y perdimos dos horas de la mañana esperando a que lo arreglasen para poder ducharnos. Pedimos cambio de habitación y las dos noches siguientes tuvimos que dormir sin aire acondicionado (no funcionaba) y despertándonos a las 8 de la mañana porque la persiana tampoco funcionaba. El TPV no funcionaba, tuvimos que sacar el dinero de un cajero pagando comisión... y la recepcionista nos intenta compensar por todo invitándonos a un café (nos sentimos insultados).
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Skuffet over morgenmad, man skal spørge ellers få man ingen ting.
Verified review

4/10 Poor

lluis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
El servicio muy atento y amable. La habitación: -Sin ventanas exteriores, las sabanas eran pequeñas y no llegaban a tapar el colchón, el mobiliario muy viejo y MUY SUCIO, el baño reformado pero sin limpieza y con restos de los clientes anteriores, el mando del TV no funcionaba, ... El desayuno muy, pero que muy escaso: mini bocadillo o mini pasta, zumo y café.
Archival

8/10 Good

jLCar

Liked: Cleanliness, staff & service, room comfort

Tivoli: Hotel muy agradable .

Hotel muy funcional, un pelin caro para mi gusto. La situacion es perfecta y super centrica. Las habitaciones comodas y calidas . La cafeteria y la vista , estupenda . He estado dos veces , y volveria ...
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

guarrete

Suben la.basura en el.asensor con el.olor que eso.conlleva