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Suites Plaza Hotel & Wellness

5.0 star property

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Photo gallery for Suites Plaza Hotel & Wellness

Sauna, body treatments, sports massages, facials, 1 treatment room
Superior Suite
Front of property
Reception
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
88 Carrer Prat de la Creu, Andorra la Vella, Andorra la Vella, AD500
  • Place, Casa de la Vall
    ‪2 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪5 min walk‬
  • Place, Caldea Spa
    ‪3 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room

Junior Room

Junior Room

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Superior Quadruple Room

1 bedroom, premium bedding, down duvets, minibar

Superior Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Suites Plaza Hotel & Wellness

Luxury hotel with a full-service spa and a steam room
A full-service spa, a restaurant, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business center, and conference space are onsite.
Suites Plaza Hotel & Wellness offers 140 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, slippers, and hair dryers. This Andorra la Vella hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Healthy Seasons Spa has 1 treatment room. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Suites Plaza Hotel & Wellness. During your stay, you're just a quick walk from Pyrenees Andorra Shopping Centre. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to body treatments, massages, or manicures and pedicures at Healthy Seasons Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a steam room
  • 6 minutes by foot from Pyrenees Andorra Shopping Centre and a 2-minute drive from Caldea Spa
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Suites Plaza Hotel & Wellness offers its guests a full-service spa and a steam room. There's a restaurant on site. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. Spa services, ski storage, and concierge services are also featured at the luxury Suites Plaza Hotel & Wellness. Parking is available for a fee.

This 5-star Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Suites Plaza Hotel & Wellness has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 11 for children
  • A restaurant

Things to do

  • Full-service spa
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 2,153 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 11 for children
  • Covered self parking fee: EUR 22 per day
  • Pet fee: EUR 16 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Suites Plaza & Wellness
Suites Plaza Hotel Wellness
Suites Plaza Hotel & Wellness Hotel
Suites Plaza Hotel & Wellness Andorra la Vella
Suites Plaza Hotel & Wellness Hotel Andorra la Vella

Reviews

Suites Plaza Hotel & Wellness Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 163 reviews
Rating 8 - Good. 38 out of 163 reviews
Rating 6 - Okay. 5 out of 163 reviews
Rating 4 - Poor. 15 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

Reviews

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, helpful staff. Really enjoyed our stay. Kids play zone as extra to keep little ones entertained helps too😊
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy, Lafayette

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location. Highly recommended
Stayed 6 nights in Jul 2025

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need

Great service, good location, spacious rooms and very comfortable beds. Also pet friendly. Nice underground parking as well.
Stayed 3 nights in Jul 2025

4/10 Poor

MARIA

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel cannot be a 5 stars, maximum a 3 stars. The lobby and rooms decor are very poor and not luxurious. The A/C in my room was not working and they were unable to fix it! Was extremely hot and uncomfortable! The shower was not holding up and continuously flooded the floor. It took them few attempts to fix it. I wasn’t able to have dinner at the restaurant because I was told I needed reservation at least one day in advance! After all the inconveniences with A/C and shower they should at least find a table at the restaurant! Very poor customer service! Very stressful experience and not a comfortable place! I would like a refund or partial refund/credit. Thank you
Shower still leaking from the back after they fixed the position, as was not holding
Temperature inside the room at 27 centigrade because A/C not working and were unable to repair
Stayed 3 nights in Jun 2025

8/10 Good

lian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
作为5星酒店差了点，地理位置不错，服务一般，体验下来没感觉是一个5星酒店。
Stayed 1 night in Jun 2025

8/10 Good

Matt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. One of our two rooms had good AC and the other did not. We were only there for two nights so it was OK. We opened the window at night to help cool the room. Everything else is great about the state, but it would’ve been nice if the second room would’ve had a that actually cooled the room
Stayed 2 nights in Jun 2025

10/10 Excellent

Thanh

Stayed 1 night in Jun 2025

10/10 Excellent

Kjeld, Indianapolis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. Great breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Lyndon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent the rooms were superb and the staff were very friendly and helpful from the Director to the bell boy
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was great. We checked in last minute and asked for toiletries. They brought them up. The room was so spacious. The bathroom was huge with amenities. Shower, tub, robe snd slippers. Snacks to purchase. Complimentary water. The bed was super comfortable. Lovely pillows. Very relaxing stay. We awoke to snow. Which wonderful to see. We went to breakfast. Which was adequate and enough to eat. Great selection. The general manager was very nice and came around to the tables. Even refilled our coffee if necessary. Parking extra and in the underground. We would come again. Checking in and out is easy. A beautiful place to stay. I highly recommend it. Staff is very nice and cordial
Stayed 1 night in Mar 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay of our trip. The front desk clerk, Tomas, was a pleasure to chat with and so helpful. Thank you! The hotel manager went out of his way every day to make sure everything was great. The room was nice and all the staff was super attentive. Great location and garage parking available. We hope to return soon!
Stayed 3 nights in Mar 2025

4/10 Poor

Dennis

Liked: Staff & service, property conditions & facilities
The main problem was that Expedia overcharged us compering to the hotel's rate by almost 50 percent, moreover, for a facility which barely offered for what their charge was. To top it off, neither Expedia nor the hotel did anything to ameliorate this situation. No upgrade no courtesy service, nothing to compensate for the preposterous Expedia charge. Otherwise, the staff was pleasant but that did not help much!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kari

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Andorra

Missing minibar which is useful also to put your own bottles and some medicines. Playroom for kids was great, our daughter had good time there. Rooms are not soundproof
Stayed 2 nights in Oct 2024

10/10 Excellent

LUIGI

Stayed 2 nights in Oct 2024

8/10 Good

Sean

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location…nice breakfast
Stayed 1 night in Sep 2024

4/10 Poor

Graeme

Disliked: Cleanliness, staff & service, room comfort

Rooms very tired and dirty

Hotel from receiotiijnkooks very nice, room was very old and could have done with a good clean, as was very dirty. Reception very slow, huge queue and only 1 person for check out. Don’t get excited by the Tesla destination, only the home slow charger and two of them, but as soon as you have a car in them they are there all night, was a nightmare trying to find someplace to charge. Stayed In a few hotels in Andorra, and this would be the last one I would stay in now.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice. Rooms are comfortable and clean. Staff are friendly. About 10 minute walk to shopping area.
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean property, close to shopping area
Stayed 2 nights in Jun 2024

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Bahar

Stayed 1 night in May 2024