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Evening Bar staff is horrible. I mentioned it to the day staff how horrible the experience was. Lunch staff amazing great service.
Some front reception was also great. Others made you feel like they were doing you a favour by being there. Pool area not taken cared off
Lots to improve
We stayed at the Terra Nostra Garden in Furnas and we were very impressed. The Terceira Mar staff could learn a few things from their sister hotel. The staff was very rude, especially the front desk staff.
Perfect location to walk into Angra or hike Mount Brazil. Beautiful large swimming pool. Friendly, helpful staff. Quiet. Big breakfast buffet with many choices.
Low level 4 star hotel. Poor/weak wifi made it difficult to work. Outdoor pool is cold. Lack luster breakfast buffet. Great and beautiful location walking distance to old town. Restaurant only has buffet dinner during high season.