Holiday Inn Express & Suites Ann Arbor - University South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ann Arbor - University South by IHG

Property amenity
Exterior
1 bedroom, individually decorated, individually furnished, desk
Free daily full breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
3853 RESEARCH PARK DRIVE, Ann Arbor, MI, 48108
  • Briarwood Mall
    ‪1 min drive‬
  • University of Michigan
    ‪2 min drive‬
  • Michigan Stadium
    ‪6 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪30 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Ann Arbor - University South by IHG

Hotel with free breakfast, near University of Michigan
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites Ann Arbor - University South by IHG offers 114 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ann Arbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Ann Arbor - University South by IHG. During your stay, you'll be close to University of Michigan. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from University of Michigan and a few minutes from Briarwood Mall
Holiday Inn Express & Suites Ann Arbor - University South by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Ann Arbor - University South by IHG also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Ann Arbor hotel is smoke free.

Guests are served free full breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free supervised activities for children
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Ann Arbor University South
Holiday Inn Express Suites Ann Arbor University South by IHG

Holiday Inn Express & Suites Ann Arbor - University South by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 534 reviews
Rating 8 - Good. 131 out of 534 reviews
Rating 6 - Okay. 40 out of 534 reviews
Rating 4 - Poor. 17 out of 534 reviews
Rating 2 - Terrible. 23 out of 534 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room/hotel, no breakfast/rude kitchen staff

I liked the location of the hotel, the room was nice and clean, lobby nice, and the guy at the front desk was pleasant when I arrived. One thing I didn’t like which will probably keep me from booking again in the breakfast and the service at breakfast. One of the main reasons I chose this location was due to them offering free breakfast. Breakfast was over at 10am I got down there at 920am and there was absolutely no food left except toast. Cereal, fruit, muffins, sausage, omelettes, eggs, pancakes, all empty!! The kitchen staff was rude, mumbling under her breath, slamming cabinets, slamming lids and the dishes in the back kitchen which was loud for everyone to hear, definitely made the guests waiting feel uncomfortable. Definitely turn my morning upside down and I had to then check out and pay for breakfast at a restaurant which I wanted to avoid.
Stayed 1 night in Mar 2025

8/10 Good

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean. Looked like a very knew or remodeled hotel. Also quiet for the most part, heater made a constant noise all night but nothing that would keep you up, background noise!
Stayed 1 night in Mar 2025

10/10 Excellent

Ann-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

I had a great day on Holiday Inn Gymnastics competition thank you
Stayed 2 nights in Feb 2025

2/10 Terrible

Roderick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MEHRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 2 nights in Jan 2025

10/10 Excellent

MARC, EVANSTON

Quiet location. Comfy beds. Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Armando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities

Check in time needs improved

The actual sign in time took too long, I had to wait between 15 to 20 minutes to check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable. Staff was very friendly.
Stayed 2 nights in Jan 2025

4/10 Poor

jennifer

Travelled with family
No hot or warm water to shower. With three adults, that defeated the purpose of getting a hotel to visit our daughter. Had to use her home.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2024

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Heed the reviews that say no hot water!!!

Beds were comfortable, but water was warm and the tub didn’t drain. So our family of 4 had no hot water, and had to stand in the dirty water left in the tub.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable! One disappointment was our room was over the pool! We could hear everything which lasted pretty late! But overall the hotel was good !
Stayed 1 night in Jan 2025

8/10 Good

George

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Coffee was good but cold and microwave around. Pool was clean and plenty of towels. Room was clean and tidy. Hope the breakfast is good in the morning??
Stayed 1 night in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Surprisingly clean, the lobby smelled AMAZING! The highlight of the stay way the front desk guy, William! William was a shining light, super accommodating and very friendly.
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Stayed 2 nights in Jan 2025

6/10 Okay

David

Stayed 1 night in Dec 2024

8/10 Good

Ana, Westland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025