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4.2 out of 5

"Great hotel right in the centre of Annecy. 5 mins walk from the train station, 5 mins walk to the old town and 5 mins walk to the lake. " More

By fussy74 on Thu 19 Mar 2015

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Classic Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€101* Per night/room 21 Apr - 22 Apr

Standard Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed (Attic)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Privilege, Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Mercure Annecy Centre's good location. During your stay, you're just a quick walk from Lake Annecy. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 3-minute walk from Centre Commercial Courier and 6 minutes on foot from Palais de l Ile
  • Cats and dogs welcome for a fee

Mercure Annecy Centre ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Annecy Centre

Everyone (5) Couples (3) Family (1)
5 out of 5

Great hotel

Great hotel right in the centre of Annecy. 5 mins walk from the train station, 5 mins walk to the old town and 5 mins walk to the lake.

Posted by on 19 Mar 2015

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5 out of 5

Posted by on 25 Dec 2023

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Comment from Hotel Management

12 Jan 2024 by TRUMEAU Enzo - Directeur

Madame, Monsieur,Merci pour votre excellente note ! Nous espérons vous revoir très vite.Très cordialement,

4 out of 5
Personnel aux petits soins. Bon courage pour vos 5 mois de rénovation.

Posted by on 7 Sep 2023

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Comment from Hotel Management

10 Oct 2023 by TRUMEAU Enzo - Directeur

Nous vous remercions pour votre commentaire et votre séjour dans notre Mercure Annecy Centre.Un grand merci pour vos encouragements! On vous attend pour votre prochain séjour à Annecy !Très Cordialement

3 out of 5
Die Innenausstattung ist etwas verlebt und sollte bald einmal aufgefrischt werden. Das Zimmer hatte „Blick“ auf einen Schacht und war deshalb dunkel. Die Toilette hätte eine Totalreinigung nötig.

Posted by on 28 Oct 2021

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4 out of 5

Posted by on 29 Feb 2020

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5 out of 5

Posted by on 12 Feb 2020

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4 out of 5
Établissement très accueillent et bien décoré et très bien situé. Personnel très agréable et souriant. Petit hic pour la prestation du petit-déjeuner salle très exigue et choix limité.

Posted by on 29 Oct 2018

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4 out of 5

Nahe dem Zentrum, sehr lärmig

Pros: Lage zwischen Bahnhof und Fluss
Gut gelegen, leider ging das Fenster zur Strasse hin. Hatte zum Glück doppel Verglasung, aber im Sommer mit geschlossenen Fenstern....nicht so toll. Auch kam vom Nebenzimmer Zigarettengeruch durch die Klimaanlage.... ansonsten sehr sauber, und sehr, sehr zuvorkommendes Personal.

Posted by , from Wallis on 9 Aug 2018

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4 out of 5

Séjour pour Pàques

Hotel bien situé ,proche de la vieille ville et de la gare .Silencieux la nuit et personel accueillant .

Posted by on 14 Apr 2015

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Property Features

As a guest of Mercure Annecy Centre, you'll find multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. WiFi is free in public spaces. Mercure Annecy Centre also features laundry facilities, dry cleaning/laundry services, and express check-in. This 4-star Annecy hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 4 levels
  • Built in 1982
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Annecy Station (0.7 km / 0.4 mi)

Room Amenities

Mercure Annecy Centre offers 39 accommodations with a safe and free newspapers. This individually decorated and furnished accommodation includes desk chairs. Premium satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Annecy hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per stay
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.90 per person
  • Nearby parking fee: EUR 10.5 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Annecy Centre
  • Mercure Hotel Annecy Centre
  • Accor Annecy Centre
  • Mercure Annecy Centre Hotel Annecy
  • Mercure Annecy Centre Hotel
  • Mercure Annecy Centre Hotel
  • Mercure Annecy Centre Annecy
  • Mercure Annecy Centre Hotel Annecy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.