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"It was a good and nice hotel and near the city centre " More

By a verified traveller on Fri 26 Apr 2019

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Family Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
€82* Per night/room 7 Apr - 8 Apr

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Hotel SU & Aqualand's good location. During your stay, you're just a quick walk from Konyaalti Beach Park. You'll find features such as free WiFi in public areas and free valet parking, plus 5 restaurants.

  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a beach bar and a poolside bar
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Konyaalti Beach Park and a 2-minute drive from Konyaalti Beach

Hotel SU & Aqualand ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel SU & Aqualand

Everyone (14) Couples (3) Family (2)
4 out of 5
It was a good and nice hotel and near the city centre

Posted by on 26 Apr 2019

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Comment from Hotel Management

27 Apr 2019 by Guest Relations

Dear Guest, Thank you very much for sharing your feedback. We are glad to read that you had an overall good experience in our hotel. We agreed with you that the many opportunites in Antalya. It is always our goal to provide the best possible service and we are glad that we did not disappoint you. It would be a pleasure for us to greet you in our facilities again. Best Regards

2 out of 5
Wir haben für zwei Erwachsene und ein Kind gebucht. Das Kind wurde anscheinend nicht korrekt angemeldet. Deshalb hat das Einchecken etwas länger gedauert. Die Lage des Hotels ist top.

Posted by on 10 Oct 2023

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Comment from Hotel Management

12 Oct 2023 by Hotel Su

Sehr geehrter Erkan,Vielen Dank, dass Sie sich für unser Hotel entschieden haben und sich die kostbare Zeit genommen haben, um hier auf Expedia ein Feedback zu Ihrem letzten Aufenthalt im Hotel SU zu geben. Wir möchten uns auch bei Ihnen dafür bedanken, dass Sie die Lage des Hotels hervorgehoben haben. Bezüglich der von Dir geschilderten Situation, wir hoffen, dass Sie dies als außergewöhnlichen Vorfall betrachten können. Wir haben Ihre Beschwerde an die zuständige Abteilung weitergeleitet, und Sie können sicher sein, dass die erforderlichen Maßnahmen ergriffen werden, um die Wiederholung einer ähnlichen Situation zu vermeiden. Wenn Sie Ihre Probleme, auf die Sie während Ihres Aufenthalts gestoßen sind, mit unserem Guest Relations-Team geteilt haben, bevor Sie das Hotel verlassen haben, können wir die Details kennen und eine Lösung finden, um Ihren Urlaub angenehmer und komfortabler zu gestalten. Wir hoffen auf jeden Fall, dass Sie uns eine weitere Chance geben, Sie wieder in unseren Einrichtungen aufzunehmen. Wir freuen uns, Sie im Hotel SU begrüßen zu dürfen. Mit freundlichen Grüßen,Guest Relations TeamHotel SU

4 out of 5
Hotel leider etwas in die Jahre gekommen. Instandhaltung auf Minimum: Klemmende BadezimmerTüre, WC-Sitz wackelt, Flecken auf den weissen Ablageflächen und Balkonboden, fremde Fingerabdruck-Spuren auf der Türe wurden nie gereinigt. Personal eher desinteressiert und unmotiviert, schwierig einen Drink zu bestellen. Positiv: Jeden Tag eine kleine Aufmerksamkeit im Zimmer: Früchte, Dekoration mit Badetüchern und Blüten auf dem Bett, Kuchen, Karte und Prosecco zum Geburtstag. Frühstücksbuffet top und sehr günstig ca. 7.-Euro/Person.

Posted by on 20 Oct 2022

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Comment from Hotel Management

21 Oct 2022 by Guest Relations

Sehr geehrte Frau Berta,Vielen Dank für Ihr Feedback.Ihr Rückmeldung ist für uns äußerst wertvoll, weil wir uns immer verbessern und weiterentwickeln.Da unser Hotel 12 Monate lang in Betrieb ist, führen wir die Renovierungsarbeiten nach und nach durch. Die Renovierungsarbeiten werden fortgesetzt.Wir werden das, was Sie sagen, in Betracht ziehen. Ich wünschte, Sie hätten uns während Ihres Aufenthalts kontaktiert. Aber trotzdem können Sie sicher sein, dass wir Ihren Kommentar an das Management-Team weiterleiten und umgehend Korrekturmaßnahmen ergreifen werden.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Gästebetreuung

4 out of 5

Posted by on 25 Jun 2022

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Comment from Hotel Management

9 May 2023 by Hotel SU

Dear Steeven,Thank you very much for your evaluation.We look forward to seeing you again with us as soon as possible.Best Regards,Guest Relations Team

4 out of 5

Posted by on 6 Jun 2022

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Comment from Hotel Management

9 May 2023 by Hotel SU

Dear Dimitar,Thank you very much for your evaluation.We look forward to seeing you again with us as soon as possible.Best Regards,Guest Relations Team

2 out of 5
Im Sommer kann man sich auf das Klima nicht verlassen. Die Leistung ist sehr Schwach. Beim checkin habe ich zum teil haare gesehn. War sehr unsauberes Zimmer. Versteht man das Personal augrund ihres Akzent nicht, sind sie bereits genervt.

Posted by on 30 Oct 2021

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Comment from Hotel Management

31 Oct 2021 by Guest Relations Team

Sehr geehrter Herr Aqib, Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns Ihr Rückmeldung zu Ihrem letzten Aufenthalt im Hotel SU mitzuteilen. Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach. Wir sind sehr enttäuscht zu hören, dass Sie mit den Reinigungs- und Sprachkenntnissen unserer Mitarbeiter unzufrieden waren nicht ganz zufrieden waren. In unserem Hotel findet immer Sprachlektionen statt.Wir sehen in ihrem Kommentar, dass wir das weiter machen sollten. Bitte seien Sie versichert, dass wir Ihren Kommentar an das Management-Team weiterleiten und umgehend Korrekturmaßnahmen ergreifen werden. Sie haben uns Informationen gegeben, nachdem Sie unser Hotel verlassen haben. Dann hast Sie kommentiert. Sie haben uns keine Chance gegeben, das Problem zu beheben.Aus diesem Grund tut es uns sehr leid. Wir hoffen, dass Sie uns die Chance geben, Sie wieder als unsere Gäste zu sehen, und wir bieten unsere aufrichtige Liebe und unseren Respekt. Mit freundlichen Grüßen, Gästebetreuungsteam Hotel SU

3 out of 5

Posted by on 31 Jul 2021

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4 out of 5
Balkon für Raucher ☺️ Ganze Hotel Einrichtung idt weisse farbe alles tip top ausser Personalkleider:/

Posted by on 26 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Guest Relations

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.Ihr Rückmeldung zu Ihrem Aufenthalt hilft den Reisenden, den richtigen Eindruck von Ihrem Hotel zu bekommen. Wir freuen uns, dass Sie mit der Dekoration unseres Hotels zufrieden waren. Wir freuen uns über jeden positiven oder negativen Kommentar unserer Gäste, da dies dazu beiträgt, unser Geschäft im Einklang mit den Erwartungen unserer Gäste auf die richtige Weise zu verbessern. Mitarbeiter Uniformen sind Teil des Konzepts. Aber trotzdem können Sie sicher sein, dass wir Ihren Kommentar an das Management-Team weiterleiten und umgehend Korrekturmaßnahmen ergreifen werden. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüße, Gästebetreuungsteam Hotel SU

5 out of 5
Sehr gast freundliche und sauber tolle Lage alles in der Nähe

Posted by on 2 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Hotel SU

Lieber Gast, Vielen Dank für Ihre Bewertung und Ihren Kommentar. Wir hoffen, Sie wieder bei uns begrüßen zu können. Freundliche Grüße,

4 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

16 Oct 2019 by Guest Relations

Dear Guest, Thank you for your evaluation. We hope to host you again. Best Regards; Hotel SU

Property Features

Unwind on the private sandy beach, located just 150 metres away. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel SU & Aqualand such as the free kids' club and the seasonal outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Antalya hotel.

  • 296 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 3 bars or lounges
  • 22766 sq ft of conference space
  • 2115 sq. m of conference space
  • Built in 2003
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Hotel SU & Aqualand offers 296 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers. This Antalya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Hotel SU & Aqualand has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Bicycle rentals on site
  • Swimming nearby
  • Parasailing on site
  • Water tubing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and beverages are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Eurocard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • One child stays free
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hotel Su
  • Hotel Su Antalya
  • Su Antalya
  • Su Hotel
  • Hotel Hillside Su
  • Hillside Su Antalya
  • Hillside Su Hotel
  • Hotel Su Aqualand Antalya
  • Hotel Su Aqualand
  • Su Aqualand Antalya
  • Su Aqualand
  • Hotel Su Aqualand
  • Hotel Su & Aqualand Hotel
  • Hotel Su & Aqualand Antalya
  • Hotel Su & Aqualand Hotel Antalya

You should know

  • The seasonal pool will open in May and close in October.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.