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"Everything was great and perfect, the view was amazing. The only downside is the location is quite far from old city and you either have to walk aroun ... " More

By shaby0703 on Thu 19 Sep 2013

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Comfort Twin Room with 2 Sofas, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Terrace Suite King Bed, Land View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Terrace Suite, Sea View, King Bed, Two Sofas

Bed Count 1 King Bed Maximum Occupancy 3 Max

Connection Sea View Room, King Bed and Twin Beds

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Rixos Downtown Antalya All Inclusive - The Land of Legends Access . During your stay, you're just a quick walk from Atatürk Culture Park. Features include free WiFi in public areas, free valet parking and a free manager's reception.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Rixos Lounge
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy or Thai massages at Anjana
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • 12 minutes on foot from Konyaalti Beach
  • Free theme park shuttle service

Rixos Downtown Antalya All Inclusive - The Land of Legends Access ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rixos Downtown Antalya All Inclusive - The Land of Legends Access

Everyone (5) Couples (2) Business (1) Family (5)
2 out of 5
Very little to do. Nice place but wouldn't be worth more than 2 or 3 nights tbh.

Posted by , from NOTTINGHAM on 18 Apr 2022

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Comment from Hotel Management

19 Apr 2022 by Guest Relations Team

Dear Guest, Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Dowtown Antalya Hotel. We appreciate feedback as it helps us to improve the guest experience. We are very upset that your stay did not meet or exceed your expectations. We hope to have the pleasure of welcoming your return to Rixos Dowtown Antalya in the near future. Kind regards,

1 out of 5

Worst 5* hotel experience in the last 10 years.

The first day the problems started so we checked in went upstairs to our room 810 realised that one of the mirror bulb was out so called the reception I was told I’ll get a call back no one did I still didn’t bother I thought maybe it’s a one off but no it was a start to the worst hotel experience. The room was apparently cleaned everyday but correct me if I’m wrong cleaning the room means changing the bedding and providing new cleaned glasses ?? But it got to a point where I had to line up a number of dirty glasses in front of the door and take all the duvet and bed sheet off for them to clean it. The tv channels are all in Turkish language except one channel. I was not shown around the hotel at the beginning and barely new where things were by the end of the stay. Only one person at the restaurant, one person on our check out day and a taxi driver who parks near the hotel made this holiday feel like a holiday. Other than that the whole stay felt like it was a zombie town with no one really attentive no one smiling. It a shame that this hotel is branded Rixos it is poor and not worthy of the brand Rixos. I last stayed at Worldorf Astoria and that was an experience not to forget from the staff member to the cleaner to the manager they all had a smile an were very attentive weather they could help of not. Simple comparison when arriving to the hotel after I went out with my wife everyday not one at Rixos opened the taxi door to help us out where in all our previous 5*.

Posted by , from englan on 11 Oct 2017

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Comment from Hotel Management

15 Oct 2017 by Cagatay Karapinar

Dear Guest; First of all we would like to thank you for spending your time and leaving a comment. Every comments has great importance for us on the way to reach our first aim which is targeted to catch the guests' satisfaction with an understanding of excellent service quality. We give directions to our route with your feedbacks. According to that all your comments with the points you mentioned has been conveyed to our management and will be handled as soon as possible. As Rixos Downtown Antalya Hotel we host our guests from all over the world and we have lots of nationalities in our house. According to that we always take care of our all guests' needs and provide services according to that. We provide channels with all languages at least four channels for each language. Our guest relations team is also happy to help to our guests when they need information, help and orientation about our hotel, when they are requested. We thank you again for your opinions and hope to see you back here in our house as soon as possible. Kindest Regards;

2 out of 5

Nice hotel but inexperienced stuff

Nice hotel 5 min walk down to the beach 20 min to the old town. Nice location. Hotel is very quiet unlike the one next to it Falez... Other down point is the stuff at the reception not helpful at all we had to discover touristic places by ourselves

Posted by , from london on 29 Jul 2016

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5 out of 5

Great

Everything was great and perfect, the view was amazing. The only downside is the location is quite far from old city and you either have to walk around 20 minutes to get there or take a taxi.

Posted by on 19 Sep 2013

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4 out of 5
HI, here Mrs. Schneebeli: I booked 3 rooms from Jan. 7 to Jan. 14. and we left today your hotel. my son, who stayed in the room 679, forgot his toothbrust with the etui philip brand, a brand new one. could you pls. ask the hotel to send us? of course we will pay the post fee. Address: Familie Schneebeli, Kirchstrasse 64, 8807 Freienbach, Switzerland. Thank you in advance. Mrs. Schneebeli

Posted by on 14 Jan 2024

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Comment from Hotel Management

15 Jan 2024 by CRM Departman

Dear Jie,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel.We hope you had a nice stay and were satisfied with our hotel.Thank you for contacting us. We see that you have found your toothbrush based on your feedback via Whatsapp.We look forward to hopefully welcoming your return in the near future!Kind Regards,

4 out of 5
Schönes Hotel. Das Personal war sehr gut und hat uns jeden Wunsch erfüllt. Der Stand ist einfach zu erreichen. Wichtig: Kein Sandstrand sondern Steine.

Posted by on 12 Nov 2022

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Comment from Hotel Management

14 Nov 2022 by Guest Relations Team

Sehr geehrte Frau Hulya,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Downtown Antalya.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen

4 out of 5

Posted by on 15 Oct 2020

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Comment from Hotel Management

17 Oct 2020 by Özge ÜYE, CRM Agent

Dear Guest, First of all, thank you for choosing Rixos Downtown Antalya for your accommodation, and also leaving a feedback about your stay. Feedbacks from our precious guests’ are the most significant aspect of guest satisfaction. Rixos Downtown Antalya is an All-Inclusive City-Resort that gives opportunity to experience the unique atmosphere within the peaceful sea view of the iconic Konyaaltı coastline, and mountain- view surrounded by the nature of itself if you are seeking for a serenity. Not only, the serenity, but also you can find all the main attraction of the city close to our hotel Rixos Downtown Antalya. We are pleased that you have really enjoyed our facility. Rixos Downtown Antalya provides various facilities to its delightful guests’ to see the happiness in your eyes all the time. We would like your expectations to be met during your journey at our hotel. Our hospitality perception offers the guests’ “to feel like a home” at the Rixos Downtown Antalya. Hope we can have you as our guest again at Rixos Downtown Antalya as soon as possible! Sincerely,

3 out of 5
Im Grossen und Ganzen wars angenehm... das Essen war nicht so gut, natürlich merkte man auch die Coronamassnahmen die alles ein bisschen schwieriger gemacht haben

Posted by , from Zürich on 31 Jul 2020

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Comment from Hotel Management

1 Aug 2020 by Gizem D.

Liebe Gast Zunächst einmal möchten wir Ihnen für Ihren Kommentar zu bedanken. Alle Kommentar von unseren Gästen hat große Bedeutung für uns und wir geben eine Wegbeschreibung zu unserem Route immer, die direkt an ein perfekter Service Qualität ausgerichtet ist. Entsprechend Ihrer Kommentar Wir freuen uns, dass Sie einige Einrichtungen in unserem Haus genossen haben. Auch einige andere Fragen, die Sie erwähnt haben uns so traurig. Über all diese Fragen, die wir Ihnen versichern, dass alle von ihnen so bald wie möglich behandelt werden Wir wünschen Ihnen, wieder zu kommen und wir können Ihren Aufenthalt gleich viel mehr Spaß machen. Wir bedanken Ihnen nochmals für Ihre Zeit und hoffen, dass Sie bald zu sehen.

1 out of 5
Extrem schmutzig , sehr heruntergekommen, sehr wenig Auswahl an Essen, schlechte Servic.

Posted by , from Zürich on 28 Jun 2020

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Comment from Hotel Management

30 Jun 2020 by Merve Gucur - Guest Relations Team

Lieber Gast; Zunächst einmal vielen Dank, dass Sie sich Ihre kostbare Zeit genommen und uns informiert haben. Wir möchten Ihnen mitteilen, dass wir Ihnen ein Unterkunftserlebnis bieten möchten, das über Ihre Träume hinausgeht, indem wir unsere Servicequalität angesichts Ihres einwandfreien Feedbacks noch einen Schritt weiter gehen. Die von Ihnen übermittelten Punkte wurden unseren zuständigen Abteilungen mitgeteilt und auf die Tagesordnung gesetzt, um die erforderlichen Maßnahmen zu ergreifen. Wir hoffen, Sie so bald wie möglich wieder zu sehen. mit besten Grüße;

1 out of 5
VIP-Access, eine grosse Lüge! Personal freundlich, Hilfe gibt es trotzdem nicht. Getränke muss man sich beim Essen selber holen, das kenne ich von Rixos anders. 4,5 Stunden gewartet, bis ich um 18:05 Uhr ein falsches Zimmer bekam.

Posted by on 9 Dec 2019

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Comment from Hotel Management

24 Dec 2019 by Guest Relations

Dear e-bookers, Thank you for taking your time and sharing your feedback regarding your recent stay. All of the comments such as positive and contractive are very important for us and help to improve the service. We are upset that you faced with this situation. In order to make your stay comfortable and memorable. We hope that you will give us one more chance to welcome you at Rixos and we will do our best to ensure that you have an unforgettable stay. Please feel free to contact us in advance for any requests. Best Regards,

About the Rixos Downtown Antalya All Inclusive - The Land of Legends Access

Location Sakip Sabanci Boulevard, Konyaalti Beach, Antalya, Antalya 07050

All-inclusive Details

All-inclusive room rates at Rixos Downtown Antalya All Inclusive - The Land of Legends Access are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and select beverages included
  • Premium alcoholic drinks included

  • Buffet-style meals included
  • Service charge included
  • Additional service charge accepted
  • Premium or imported alcoholic drinks included
  • All meals included

Property Features

Some rates at Rixos Downtown Antalya All Inclusive - The Land of Legends Access are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Rixos Downtown Antalya All Inclusive - The Land of Legends Access , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There's a restaurant on site, as well as 3 coffee shops/cafes and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free. This 5-star Antalya hotel is smoke free.

  • 1 building
  • 360 guestrooms or units
  • 9 levels
  • 2 bars by the pool
  • 3 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • 14607 sq ft of conference space
  • 1357 sq. m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Rixos Downtown Antalya All Inclusive - The Land of Legends Access offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Antalya hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Rixos Lounge – This bar specialises in international cuisine. Open 24 hours. Reservations are required.

Panoramic Main Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Lobby Bar – On-site lobby lounge. Open daily.

Sundowner Bar – This cocktail bar is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Tropic Bar – This poolside cocktail bar only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

24-hour room service is available.

Nearby Activities

2 outdoor tennis courts and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Golf driving range on site
  • Fitness classes on site
  • Tennis lessons on site
  • Hiking/biking trails nearby

Spa Services

Anjana has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Rixos Downtown Antalya All Inclusive - The Land of Legends Access

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and beverages are not allowed at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Rixos Downtown
  • Rixos Downtown Antalya
  • Rixos Downtown Hotel
  • Rixos Downtown Hotel Antalya
  • Rixos Downtown Antalya Hotel
  • Rixos Downtown Antalya Hotel Antalya
  • Rixos Hotel
  • Sheraton Antalya
  • Rixos Downtown Antalya

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.